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“We arrived in a blizzard” 4 of 5 bubbles
Review of Hampton Inn Rochester-Greece

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Hampton Inn Rochester-Greece
Ranked #4 of 31 Hotels in Rochester
Certificate of Excellence
florida, United States
1 review
“We arrived in a blizzard”
4 of 5 bubbles Reviewed January 27, 2014

we arrived in a blizzard and the next morning our car was cleaned off for us. what a perk. we dropped our daughter off at school and needed directions back home although we had checked out in the am the staff was very happy to provide us with directions home. would definitely stay again. nice staff, good breakfast.

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Stacy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nsweazy1, Director of Sales at Hampton Inn Rochester-Greece, responded to this review, January 30, 2014
Thank you for sharing your experience while a guest at Hampton Inn Rochester North. We were glad you arrived safely during the blizzard. It has been a very cold and snowy winter in Rochester so far, and I am glad my great staff surprised you by removing the snow from all the cars in the parking lot. Just a small way that the team at Hampton Inn North does to make every stay with us memorable.

Yours in Hospitality

Nancy Sweazy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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504 reviews from our community

Traveler rating
    280
    154
    50
    10
    10
See reviews for
226
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Rochester, United States
1 review
5 of 5 bubbles Reviewed January 24, 2014

The service provided by the staff was excellent. The accommodations were first rate. The amenities (including a pool) were well kept. The location was nice and convenient. There was easy access to the highways, restaurants and shopping.

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nsweazy1, Director of Sales at Hampton Inn Rochester-Greece, responded to this review, January 27, 2014
Thank you for taking the time to share your experience while a guest at Hampton Inn Rochester North. I am so glad you enjoyed your time with us. I am very proud of the entire staff as each and every team member enstill the highest quality of customer service each and every day. Please come visit us again soon.

Yours in Hospitality,

Nancy Sweazy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed January 15, 2014

Our family of 5 stayed for one night prior to a wedding. The staff was very friendly and helpful. We stayed in a suite that consisted of adjoining rooms with a sitting area, kitchenette, pull out couch and extra cot in addition to the bed which was plenty of space for us. It was perfect for our needs and the staff were very courteous in making sure we were satisfied. We especially appreciated Bethany and Caleb at the front desk and the service they provided with a smile. The price was also very reasonable. The only draw back was that we requested a late check out so we could return from the wedding to change and pack after the wedding before beginning a lengthy international journey. Paying for an additional half day would only give us 4 hours after the normal check out time which was not late enough so we had to pay a full extra day and move our luggage to a smaller room as ours was already booked for the next night.

Room Tip: We found the suite to be the best deal for a larger family, especially with the kitchenette.
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Doha_dweller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nsweazy1, Director of Sales at Hampton Inn Rochester-Greece, responded to this review, January 16, 2014
Thank you for sharing your experience while at Hampton Inn Rochester North. I am glad you and your family enjoyed your stay with us. Please feel free to contact me directly the next time you are in Rochester as it would be my pleasure to assist in any future reservations for you. Thank you again for your comments and I look forward to sharing them with the entire staff, especially Bethany and Caleb.

Yours in Hospitality,

Nancy Sweazy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterford, United States
1 review
4 of 5 bubbles Reviewed January 13, 2014

Courteous and friendly staff. Fast check in. Reasonable pricing.Told the clerk I have trouble sleeping in hotels unless its quiet. There were 2 basketball teams there that night on the 2nd and 3rd floors so she put me on the top floor and it was a very restful, quiet room. It had snowed during the night and in the morning a staff member brushed off all cars in the parking lot. Great for people with rentals that have no snow brush. Service means a lot to me and I will be back here.

  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Linda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nsweazy1, Director of Sales at Hampton Inn Rochester-Greece, responded to this review, January 16, 2014
Thank you for sharing your guest experience with us. I am so proud of the exceptional staff that works at this hotel. We believe in not just meeting guest expectations but exceeding them and the great men and women that work here prove that every day. The brushing off the cars in the mornings is a small pleasant surprise we do as we know how challenging traveling in the winter in Rochester NY can be, including the lack of snow brushes in rental cars. I will be sharing your feedback at our daily staff stand up for it is always nice to hear that the little things make a big difference and that they do not go unnoticed. Thank you again and we look forward to having you back again soon.

Yours in Hospitality,

Nancy Sweazy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed January 13, 2014

One of the best hotel have ever stayed at. Love thelobby and breakfast. When I arrived at the hotel, I was immediately greeted by the General Manager with a friendly, warm welcome. but had to wait for almost 3 hours before check in , I didn't know their check in time was 3pm .

Excellent service continued throughout my stay by the entire staff.

Would always stay at this hotel for my future visit to the city

  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Prem K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nsweazy1, Director of Sales at Hampton Inn Rochester-Greece, responded to this review, January 16, 2014
Thank you for taking the time to share you experience while a guest at Hampton Inn Rochester North. I am so pleased you loved our new Perfect Mix Lobby. We revealed our new look about 2 months ago and I must say I love it myself. I apologize for the wait you experienced while trying to registered but your patience and understanding is greatly appreciated. If you are ever back in the Rochester NY area, please feel free to contact me directly for it would be my personal pleasure to assist in making any future reservations as well as make a stronger effort to accommodate your early arrival if needed as well. Thank you again and I look forward to sharing your comments with the entire Hampton Inn Rochester Team.

Yours in Hospitality,

Nancy Sweazy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 4, 2014

We have stayed at this hotel for several years while in Rochester visiting family. The staff has consistently been very accommodating and friendly. We like the pool and the breakfast. We have often asked for additional items (blankets, towels, even for the pool temperature to be increased) and quickly have been accommodated. We would definitely recommend this hotel, very good value for the money.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Charles C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nsweazy1, Director of Sales at Hampton Inn Rochester-Greece, responded to this review, January 7, 2014
Thank you for your kind words. We are glad you come and visit us when you are in town. We have a great staff whose personal daily goals are to give every guest a “WOW” experience. We want to go above and beyond for every guest, every stay, every day. Rochester has many great hotel choices to choose from, and I am honored that you continue to stay with us. Thank you and I look forward to seeing you soon.

Yours in Hospitality,

Nancy Sweazy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed January 1, 2014

Travelers with pets, stay here. No pet fee for a clean, very comfortable quiet room with free wireless, hot breakfast, and great service. Great value. Enough said. this review apparently has a minimum of 200 characters so I'm just typing to fill in enough for it to be accepted by tripadvisor. ooobi scooobi doooooo

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Kayleigh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nsweazy1, Director of Sales at Hampton Inn Rochester-Greece, responded to this review, January 7, 2014
Thank you for taking the time to share your experience as a guest at Hampton Inn Rochester North. I am glad you and your pet enjoyed your stay with us. We take great pride to make every guest feel like they are in their home away from home, and that includes pets. Please come back the next time you are in town and if you stop by the front desk or sales office with your pet to say hello, they might just get a special treat as well.

Yours in Hospitality,

Nancy Sweazy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Rochester-Greece

Property: Hampton Inn Rochester-Greece
Address: 500 Center Place Dr, Rochester, NY 14615-4014
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Rochester
#3 Family Hotel in Rochester
#3 Best Value Hotel in Rochester
#5 Business Hotel in Rochester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Rochester-Greece 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
The vibrant city of Rochester, on the southern shore of Great Lake Ontario, is home to the Hampton Inn hotel. Conveniently located in Rochester-North just 10 minutes from downtown, the Rochester hotel is 5 minutes from Lake Ontario and 7 miles from the Greater Rochester International Airport.While staying at our newly renovated hotel, you'll enjoy a complimentary Deluxe Hot Breakfast Buffet each morning to include waffles and scrambled eggs, an indoor heated swimming pool and whirlpool spa, a newly renovated fitness center, complimentary wireless high speed internet access, microwaves and refrigerators in every room. All this and world class service to make your stay with us a memorable one. The Hampton Inn Rochester North is close to all the things to do and see in Rochester including the Strong Museum and Science Centre. The George Eastman House International Museum of Photography offers a collection of photography unmatched in the Western world. Rochester Broadway Theatre League offers live touring productions while wine buffs can venture to the Finger Lakes Region for winery tours. Popular Rochester restaurants are nearby the hotel in Rochester as is shopping at the Greece Ridge Centre Mall. Outdoor enthusiasts can enjoy one of the many Rochester parks or a round of golf at some of the best private and public courses in upstate New York, home to several PGA and LPGA events. Just 90 minutes east of Niagara Falls and even closer to the beautiful Genesee Valley, the hotel in Greece NY offers an ideal location to discover all that Rochester has to offer. Just minutes from Greater Rochester International Airport and within walking distance to nearby restaurants, and direct access to a beautiful 7 mile walking/jogging path, Hampton Inn Rochester North is conveniently located off the I-390 expressway as well as the main thoroughfare, route 104 making it easy to get anywhere around Rochester. ... more   less 
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Also Known As:
Hampton Inn Rochester North Hotel Rochester
Rochester Hampton Inn

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