The staff is friendly and helpful. The location is good, close to convention centre etc. Rooms are large. There is a laundry for guests' use on the same floor.
- The hotel lobby and hallways smell musty
- The coffee and tea provided in the rooms was of low quality and insufficient quantity. They only provided two (2) packets of sugar per room per night, and when I left a note for the cleaning staff asking to give me more tea and sugar, I got as many as three packets of sugar! Wow! That was generous.
All in all, this is definitely not 3.5 stars that the hotel claims to be. 3 stars at most, and more likely, 2.5. Next time I have to go anywhere I will select another chain.
- Official Description (provided by the hotel):
- Convenient downtown location central to all of Rochester's attractions and businesses. Newly renovated and rebranded, The Radisson Riverside Hotel Rochester offers Legends Bar and Grill onsite, fitness center, business center and free wifi ... more less
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- Also Known As:
- Clarion Hotel Rochester Riverside
- Clarion Rochester
- Rochester Clarion