I’m just getting back from a 5 day stay from the Residence Inn and have to say I’m very pleased. After reading some of the reviews I had considered changing my reservations to the well-rated Homewood Suites across the street. After my stay, I’m glad I didn’t – this hotel did a great job.
It’s the first time I’ve stayed in their traditional-style Residence Inns vs. the city-style buildings. Quite impressed. We had a two-bedroom, two-bathroom suite on the first floor, near the rear entry door. Despite the proximity to the entrance, noise wasn’t an issue at all for us. Both bedrooms had king-size beds with an assortment of pillows, while both bathrooms had hair dryers.
The full kitchen came in handy, as we often had leftovers from the many great restaurants in the area. One feature I like about Residence Inns is that they usually leave a bag of microwave popcorn in the room. This became a nightly wind-down ritual for us, making a bag of popcorn, sitting on the couch and watching a bit of TV before retiring for the night.
The room came with 2 central AC units, so each bedroom had its own system. Additionally, the ACs were quiet enough and would automatically switch between heat & cool, something quite nice during these shoulder-season days where it may be 43F in the morning but 76F by day.
I’m happy to report the beds were comfortable and I had probably the best sleep I’ve had in nearly 4 weeks now. Showers were good and had the bow-shaped curtain rod for more room. Both baths’ shower curtains were literally brand-new. Soaps were quite nice. Plenty of water pressure and hot water, though I do miss the Speakman showerheads I’m used to at many of the other Marriott properties.
The suite had 3 ~42” HDTVs, with probably one of the best HD channel lineups I’ve seen in a hotel of any class. BBC America HD, Bloomberg HD, CNBC HD. The TVs also had VGA & HDMI inputs, which came in handy with my laptop.
As others have mentioned, this hotel is an older one, nearly 14 years old. Overall, the hotel is in great shape – don’t let the age of the property be a turn-off. It’s well-maintained overall and it appears they’re constantly upgrading things. Of note, compared to other Residence Inns I have stayed at, the furniture, cabinets, and finishes aren’t up to the same level that I’m used to seeing with other RI properties. Where other RIs may have granite countertops, stainless appliances, and mahogany-colored cabinets, this one had Corian countertops, white and black appliances, and oak cabinetry. All functional and clean, just not as new and trendy as some of the newer properties. Did this affect our stay at all? Not one bit. There were some minor maintenance details that were due to age, such as a missing corner baseboard tile, and some of the seams of the wallpaper were starting to become visible. Again, minor things, which I’d hesitate to call actual issues. The rooms were spotless and there’s signs that they are improving things.
I’m pleased to say the other reviews’ comments about noisy people and neighborhood people infiltrating the included meals have been addressed and were not an issue during my stay, despite the hotel being near 100% occupancy. There is a sign now posted at the front desk regarding noise/parties/outside guests, so management does appear to be aware of the issues and has dealt with them. Front desk staff were friendly and knowledgeable as well. They even assisted me with getting boarding passes printed when the kiosk refused to open the PDF file JetBlue was sending.
Breakfast was good, as I usually expect from Residence Inns. There were the usual eggs, potatoes, bacon, waffles, oatmeal, cereal, breads, fruits, etc. There was also a slight variety in each day’s meals as well to break the monotony.
Location was great, next to 390 (without the noise of it) and Greece Mall and Wegmans are just west of the hotel. Plenty of restaurants (mostly non-chain) nearby.
For those debating between the Homewood Suites & Residence Inn, a few things I noticed: Homewood is Hilton, Residence Inn is Mariott. Use your airline miles/frequent stay clubs appropriately. Homewood has the typical motel ACs, Residence Inn has central heat & air. Homewood only has studios & 1 BR suites. Residence Inn has studios, 1 BR and 2BR suites. Residence Inn also has suites with fireplaces in them, although I forgot to request this when making my reservation.
It was a very enjoyable stay. I’ll definitely be back to Rochester and the Residence Inn @ Greece.
- Official Description (provided by the hotel):
- Have the comforts of home while you're on the road at Residence Inn by Marriott Rochester West/Greece. Our extended-stay hotel in Rochester, New York offers all-suite accommodations with the necessities you need for an enjoyable trip: separate sleeping and living areas, modern and inspiring decor, a full-sized kitchen and even grocery delivery! Plus, our public spaces promote a restful and home-like environment with an indoor pool, Sport Court and business center. Enjoy all of this at a hotel close to top Rochester attractions like Greece Ridge Mall and near major businesses in Greece. ... more less
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- Also Known As:
- Residence Inn Rochester
- Rochester Residence Inn