Management here understands the value of making a great first impression. In Rochester to attend the Jazz Festival in June, we chose the East Avenue Inn for its location which is easy striking distance to all the venues. At smooth check-in, Lisa, the manager, who knows how to make guests feel welcome in a professional manner - upgraded us to a suite, much to our delight. Later, this same manager who was headed home after a long work day became our guardian angel and personally shuttled us over to a concert during a major thunderstorm. This outstanding service & hospitality was a highlight of this trip!
The spacious suites sport new urban decor with many fine touches: 50 in HD TV, special reading lamps above large night tables, and a makeup nook with stool in sleek bathrooms. Especially nice are quality drapes and sun shades and the return of real window sills. The lounge and other common areas around/outside/connecting the hotel are lovely, featuring fireplaces & thoughtfully planned landscaping and flowers.
If you appreciate the concept that a caterpillar turns into a refreshingly beautiful butterfly - you will enjoy your stay at this property that is definitely striving toward an impressive direction. Great courteous staff all around; many thanks again to Lisa, Jesus, Nathalie & Amber for excellent & warm service.
- Official Description (provided by the hotel):
- Discover Downtown Rochester's only boutique hotel, The East Avenue Inn & Suites, located in the city's most vibrant neighborhood, the East End. Under new ownership and renovated in 2013, the hotel invites travelers to enjoy a modern and artistic guest experience only minutes away from all of Rochester's best known cultural attractions. The East Avenue Inn & Suites is proud to host traveler's from all around the world in our creatively styled and comfortable Deluxe Guest Rooms and Premium Suites. Our experienced and professional staff members love to help visitors make their visit to Rochester's most famous street a comfortable and memorable one. We hope you take a minute to read what others have said about their stays with us. ... more less
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- Also Known As:
- The East Avenue Hotel Rochester
- Days Inn Rochester
- East Avenue Hotel