Family members from around the US and overseas could not imagine a more special and enjoyable place to have our holiday gathering. The rooms, service, amenities and food were superior. A truly exceptional value and a very special time.More
Family members from around the US and overseas could not imagine a more special and enjoyable place to have our holiday gathering. The rooms, service, amenities and food were superior. A truly exceptional value and a very special time.MoreShow less
Thank you for staying with us. We are so pleased to hear you and your family enjoyed your holiday gathering at The Strathallan. Happy New Year and we hope to see you all again on your next visit to Rochester.
This is the only hotel in Rochester that could get my family to the airport on time for a 7:20 AM weekend flight so we stayed here. It is in a very nice area of Rochester, nice pool and liked the food. Diamond members and guests (kids) got to have a nice breakfast (but the hotel should have an executive lounge for PM snacks) and if I need to leave out of Rochester again I may chose this hotel--even if a bit $$$y. Yes, this hotel isn't close to the airport, but they shuttle one for free. One suite slept the 6 of us (4 kids, 2 adults) just fine. Only gripe is I would have preferred the top floor and they gave me the 6th floor.
The hotel gets the extra star for me, however, due to the staff helping me when our flight was cancelled. I had to fly out of Buffalo (or go to my destination on Christmas Day--not much point) and the hotel got my family and I a van cab for a decent rate. The hotel then was there quickly for the return trip.
Thank you for choosing The Strathallan, and for that extra star! We appreciate you taking the time to write such a favorable review. We are very proud of our staff and are happy to hear they were able to help your family during such a busy time. We look forward to seeing you again on your next trip to Rochester.
This property has always been on top of my list for years and still maintains its importance. Located in a residential section of the city, the food, service and location bring it above any commercial property in the area.
Thank you for continuing to choose The Stathallan. We are thrilled to be at the top of your list and look forward to seeing you again soon.
My husband and I only get away once a year, usually overnight at the Strathallen when we take in a Christian concert at the Robert Weslyn College, been about 5 years now, the past 2 has been since DoubleTree has taken over and we are both very impressed with the cleaniness, friendliness of ALL the staff. Only gripe would be the cost now, too pricey for 1 night stay in a hotel.
Thank you for continuing to stay at The Strathallan while you are in Rochester. We truly appreciate it, and look forward to seeing you on your next visit.
I am a Hilton Diamond member and it is by far the best DoubleTree I have stayed at in the US. Ambience, staff, room decor, food, bar... Everything is there to almost make you feel at home! I highly recommend this location if you are around Rochester!
Thank you, thank you, thank you! We can't tell you how much a great review from a Diamond member means to us. We are all so proud or our hotel and staff and love to hear when our guests have such positive experiences with us. We look forward to seeing you on your next visit to Rochester!
We had stayed at The Strathallan many times before the renovation and thought it was fine. We choose it mainly for it's location. The hotel after the reno was very impressive! The staff were much friendlier, the room was cleaner with the furnishings being updated and the stay was just much more comfortable. Noise wasn't an issue at all. You can't beat the location of the hotel if you're looking to stay near great restaurants and bars and things to do (various museums, movies at the Little and George Eastman House, festivals in the summer, etc.). We will definitely stay there again and would recommend the hotel.
Thank you for choosing The Strathallan and for recommending us with such a great review. We are very proud of the beautiful newly renovated hotel we have here and we couldn't be any more proud of the facility or our amazing staff. We look forward to seeing you on your next visit.