It's cold in Rochester in the winter, but the warmth of our welcome at the beautifully redesigned Strathallan made us glow. We liked everything -- our well-appointed suite, the glorious bed, the dining room -- but most of all we liked the open, friendly, chatty, delightful, eager-to-accommodate staff. Everybody -- the doorman, the front desk crew, the dining room people, the maids, the maintenance guy, the shuttle driver -- literally everyone treated us as though we were personal friends, not just paying guests. I've never had a hotel experience to rival it. The Strathallan's location is also ideal. It's in a neighborhood of big old homes, well-preserved relics of a time gone by, and a block from the Memorial Art Gallery, virtually on the campus of the University of Rochester. We are Hilton Honors members of course and we have reasons to be forever grateful to the Doubletree people (beyond the warm chocolate chip cookies!) and all that helped put us in a positive mood to begin with, but whatever our expectations might have been, they topped them. We will ALWAYS stay at the Strathallan when we go back to Rochester.
- Official Description (provided by the hotel):
- Introducing downtown Rochester’s premier boutique hotel. Perfectly placed at the crossroads of our cultural and business districts, the Strathallan - a DoubleTree by Hilton combines unique access to local highlights with an exceptional level of personal service — all in a setting that brings a history of luxury into vibrant, contemporary focus. ... more less
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- Also Known As:
- Strathallan Hotel Rochester