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“Nice place to stay when visiting RIT”

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Radisson Hotel Rochester Airport
Ranked #8 of 31 Hotels in Rochester
Illinois
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“Nice place to stay when visiting RIT”
Reviewed July 6, 2013

Clean, nice staff, well maintained. Walking distance to RIT. Shuttle. Watch for last minute deals. Short ride from the airport. Walking distance to places to eat or take the FREE shuttle from the hotel. No car is needed for a visit when staying here.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chicritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review, July 18, 2013
Thank you for your positive comments. Please come back and see us again when visiting RIT.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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613 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
toronto
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 4, 2013

First impression as driving up- Very nice,beautiful grounds.

Rooms-Comfortable beds, clean. The reno work was not done by professional tradesmen though. The quality was quite bad, paint runs, bad grouting etc....

Pool- quite nice. Wasn't sure if it was salt or chlorine. Kind of tasted like both. Large pool.

The breakfast buffet is really bad. Food quality poor,presentation bad. Service horrendous.

Very clean amenities.

Front desk personnel were great

Overall quite happy except for buffet breakfast

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank TorontoMan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review, July 18, 2013
Thank you for your positive comments. Please come back and see us when you are in Rochester.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Claremont, NC
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 17, 2013

I stayed here one night on the 3rd floor (Room 319). I took a chance and won a bid on Hotwire. I thought the place was nice, clean and the staff called about an hour after I checked in to make sure I liked the room. They had a free shuttle to the airport and I really needed that instead of paying $30 for a cab ride.

Room Tip: Order delivery from a local business. Lots of them deliver.
See more room tips
  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maysameh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review, June 25, 2013
Thank you for your positive comments. Please come back and see us when you are in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flint, mi
Level Contributor
1,162 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 581 helpful votes
Reviewed June 15, 2013

I'd recommend this hotel if you get a good Priceline (or other discount-booking) deal.

The room was clean and up to date. The bed was comfortable and had lots of pillows. The bathroom was clean and the soaps and lotions were above average in quality. This hotel has a nice lobby and pool area.

Where this hotel falls short is in the little details.

Late night check-in took over 10 minutes of waiting (there should have been more than one person working the front counter). Finally Lukas showed up, but he was pre-occupied with checking in flight crews from the airport, rather than dealing with the customers waiting in line. By the time we were served, there were quite a few tired guests wanting service. If I hadn't pre-booked my room, I would have walked away and gone elsewhere.

While the room ceiling, walls, TV, cabinets, and bed were in good condition, the furniture and carpet in the room had stains. The coffeemaker items (creams and sweetners) had splatter marks on them from a previous guest's brewing. One of the water glasses had an eyelash in it (ick!).

There was no list of television channels available anywhere in the room. Most decent hotels will have a list near the TV or in the guestbook. Also missing from the room was a comment card to advise housekeeing on items needing attention.

Only one slow elevator was serving four floors of hotel rooms. The second elevator was closed during renovations.



Here are some helpful hints if you are still interested in staying at the Radisson Rochester Airport location:

Some of the TV channels (as of June 15, 2013):
15 ABC
16 CBS
18 NBC
19 PBS
22 HBO

If you are bidding on Priceline, try an offer price below $55 for this area.

The rooms have refrigerators and microwave ovens. There is an excellent grocery store less than a five minute drive away (Wegman's... check the Tripadvisor Restaurant list for the Rochester area... it is highly ranked!). You can save money by getting prepared meals there and bringing them back to your room.

Again... I'd recommend this place ONLY if you can get a very good discount rate.

Room Tip: Very quiet room at the far end away from the elevator, but there is a LOT of walking involved.
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flintjarvis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review, June 25, 2013
Thank you for your comments. The TV channels are listed when you pull them up on the TV with the remote. We will be receiving new chairs, lamps and lights in the next month as part of the renovation. Stop back and see us the next time you are in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 29, 2013

We stayed at this hotel for an overnight pitstop. Arriving rather late (around 9pm) at Rochester after a lengthy and tiring drive we found it quite surprising that almost all the restaurants around where already closed but to our delight the hotel's restaurant was open and served us with very nice and delicious meals.

The rooms are a bit small and a nothing special but very clean and that's exactly what we wanted for an overnight stay. The next morning's buffet was very good as well. Overall it provided all we were looking for: a nice, quite and clean place to stay and energize.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Art M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review, June 14, 2013
Thank you for your positive comments. I will be sure to share them with the team. Please come back and see us when you are back in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
92 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed May 28, 2013

The last two times I stayed here was through a 3rd party site. The hotel's staff tries hard. The hotel is well sited if you need to be in the area of RIT. Guest room walls are paper thin, beds are comfortable, the rooms seeemed reasonably clean, hotel has a small indoor pool; nothing else. Their site says spa blah, blah, blah but you have to go off-site for "spa facilities". they should simply say they have a small indoor pool and leave it at that. The restaurant closes early and the hotel is not in neighborhood, other than being next to RIT.
I wouldn't stay here unless I needed to be at RIT, or if it wasn't for the reduced rate 3rd party booking.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thorner H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review, June 14, 2013
I am not sure you posted your review for the correct property. Our pool is one of the largest in the city, being 40 foot long and 9 feet deep. The area also has a fitness center and a game area as well as a guest laundry in the same area. Our site does not list that we offer a spa for the Radisson Rochester Airport.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, VA
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 28, 2013

We stayed at the Radisson for 3 nights this past weekend after booking with Priceline for a great rate. The room itself was OK - the hotel is being renovated and we clearly got one of the older rooms (not sure if that had to do with being a Priceline customer or not). I was worried about not being able to get a King Size bed after reading previous reviews but we were lucky (though we arrived exactly at check-in time). Our room was clean and included a fridge, microwave (which came in handy) and a flat screen.

Pros: Rate, location (right next to RIT and down the street from the mall), STAFF, Pool and Free (available)Parking.

Cons: The gym is pretty dismal (old/broken equipment)

I would recommend and would definitely return...after renovations.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kjbzmommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review, June 14, 2013
The room remodeling will be done soon. We are excited about the new items we have added. Please come and see us again when you are in Rochester.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Rochester Airport

Property: Radisson Hotel Rochester Airport
Address: 175 Jefferson Rd, Rochester, NY 14623-2138
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Rochester
#9 Business Hotel in Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Radisson Hotel Rochester Airport 3*
Number of rooms: 171
Reservation Options:
TripAdvisor is proud to partner with Expedia, Carlson, Booking.com, Travelocity, Hotels.com, Hotwire, Orbitz, Priceline, Cancelon, TripOnline SA and getaroom.com so you can book your Radisson Hotel Rochester Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Rochester Radisson
Radisson Rochester

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