Traveled to Rochester for a business trip that was supposed to be routine. When there, Rochester got a 20" blizzard type snow storm. The city was shut down, all businesses were closed. There was a travel ban. No one could leave the hotel. All the guests (and the hotel crew) were stuck in the hotel for more than a day. The hotel staff really 'stepped up', and made sure that all of us trapped guests were well taken care of. They set up buffets for all the meals (even for lunch when they are not usually open), and the staff (who we saw at breakfast, lunch and dinner) kept right on smiling and made sure we were treated like kings. While I would rate the hotel overall very high, it is the staff that gets my highest praise (and a special thank you to 'Nick' for his exceptional fine service in the restaurant).
- Official Description (provided by the hotel):
- Discover the perfect blend of location, style and authentic hospitality at our downtown Rochester hotel. Unwind at our Scene on Main Restaurant and Lounge or relax by our heated indoor pool after your workout in our 24 hour fitness center. Whether you are in town for business, vacation, a wedding or special getaway, you will find that the Hyatt Regency Rochester is the ideal choice. Our urban and contemporary Rochester New York hotel offers over 20,000 square feet of function space which provides an ideal setting for weddings, corporate and social events and galas. We are connected to the Rochester Convention Center by a sky bridge and only a short walk to shopping, dining and nightlife of the East Avenue and Park Avenue hot spots. We are situated just minutes from the airport, and we offer a complimentary shuttle throughout the day. Whether you are planning a meeting, wedding, family reunion or a romantic getaway, Hyatt Regency Rochester is the premier accommodation you deserve. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency Rochester Hotel Rochester
- Rochester Hyatt Regency
- Hyatt Rochester