The rooms are clean. The bed are confortable and the linen was clean. The toilet in my room was not working and they came very fast and courteous to fix it. I am very impress of the service and the price. Also all the front desk people were friendly and helpful. I will recommended to my family and friends. Looking forward to visit Rochester again.
We got the double bed jetted tub suite. There was a mini kitchen pull out couch and lots of room left still to move around. I only wish the tub was in the room..but for the price paid it was an amazing deal!
I stayed at this hotel in favor of its proximity to my weekend venue, the price was favorable too. Although the hotel staff was excellent, friendly, and very courteous, they cannot make up for the ignorant, rude, and obnoxious behavior of many of its guests. I realized too late that this hotel is "pet friendly". In the room next to mine were not one, but two, barking dogs. Their owner left them in the room at 4pm, came back to let them out at 930, then returned yet again at 115 am. How do I know this? Because the walls in this hotel are paper thin, and the man in the room was just as loud as his dogs. Guests were returning from their late pub crawls until 3 am, and yes we heard it all. Word from the wise - if you need to go cheap - this hotel is clean (unless those dogs are doing their duty on the rugs!),and breakfast is free and good, but wear earplugs! As is always the case - you get what you pay for!