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“Graduation weekend”

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Radiance Inn And Suites
Ranked #27 of 29 Hotels in Rochester
Reviewed May 22, 2012

Very nice hotel. Beds were comfortable and clean. No bed bugs. We were three adults staying in the room and we all had enough space. Minor complaint, only one chair in room. Hotel is in a commercial neighborhood so it's kinda deserted at night. Still we were three females, and we didn't feel nervous about the area, felt very safe. Room was clean, staff was pleasant and helpful. My sister couldn't get her computer to work, and the desk clerk Jennifer showed her how to get it up and running. The free wifi, free parking, and free hot/cold breakfast were all great. The location was only about 400 feet from the entrance to interstate 390, which made it extremely easy to get back and forth to our nephew's university. All in all a very nice experience at La Quinta north. Will definitely stay here again when visiting Rochester.

  • Stayed: May 2012, traveled with family
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Thank rosemary5250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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191 - 197 of 229 reviews

Reviewed May 14, 2012

Located just outside city center, but only a short ride in. If you have a car it's fine.
Hotel is clean, staff nice, has free breakfast, free parking and free wifi at a good price.

  • Stayed: May 2012, traveled as a couple
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Review collected in partnership with La Quinta
Thank tai-05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2012

Nice, clean rooms. Very comfortable beds.
Excellent service! Kimberly S greeted us at the front and couldn't have been more accomodating. Thank you so much Kimberly, for a great stay!

  • Stayed: May 2012, traveled on business
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Thank Breezy633
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2012

It's hard to know where to begin.

Nice big room, very clean, but what really stands out is the customer service.

The young lady at the front desk went above and beyond. Her name was Kimberly S. I made sure I asked, because I couldn't believe how nice and professional she was. And beautiful. I thought maybe she owned the hotel. She knows the facility in and out, backwards and forwards, and when I needed help, she made it happen. As a result my stay was far more comfortable and enjoyable than I think it could have been elsewhere. It's not every day you find this kind of customer service. I'll be coming back.

  • Stayed: May 2012, traveled on business
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Thank mike b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2012

The young lady at the front desk Marissa, has made my stay an excellent experince.
She is gracious, an accommadating. and very professional.

  • Stayed: March 2012, traveled on business
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Thank sauger58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2012

Nice big room. Never had a room so large. The jacuzzi was large and most enjoyable.
The breakfast was standard but does the job. The price was great considering it was a jacuzzi room and included a hot breakfast. You won't be disappointed if you are looking for just good clean accommodation.

  • Stayed: March 2012, traveled as a couple
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14  Thank linmari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2011

I came in late at night and they had awesome cookies, the lady at the front desk gave me a couple recommendations for food then when I decided to stay in she gave me some good menus too. Try the chinese! Beds are super cumfy and I got a good nights rest. Staff in the morning were friendly as well and very accommodating getting me directions to a couple places. I would definitely return if I come back to Rochester because of the staff alone!

  • Stayed: November 2011, traveled solo
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3  Thank ROCtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott K, General Manager at Radiance Inn And Suites, responded to this reviewResponded December 6, 2011

Thank You for your stay & writing a positive review we look forward to you coming back !

Thanks,

Scott

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radiance Inn And Suites

Address: 1956 Lyell Ave, Rochester, NY 14606-2319 (Formerly La Quinta Inn Rochester North)
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#11 Business Hotel in Rochester
Price Range: $68 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Radiance Inn And Suites 2.5*
Number of rooms: 86
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Also Known As:
La Quinta Inn Rochester Hotel Rochester
La Quinta Rochester
Rochester La Quinta
La Quinta Hotel Rochester

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