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Holiday Inn Express Rochester - Greece
Ranked #20 of 29 Hotels in Rochester
westtown
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“dump”
Reviewed July 2, 2012

This place is a dump
Stained carpet front door of rm stained carpet ifo sink unknown white substance and hair on desk chair; urine stains on tile ifo of toilet!!!!

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bwelshe67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Express Rochester - Greece, responded to this review, July 12, 2012
Dear BWelshe67,

I am sorry to hear that your recent stay was not up to standards. I will definitely investgate the conditions you described and see that they are corrected. I know that there is never an excuse for providing a guest such as yourself with anything less than the perfect experience. I am sorry that we were not able to meet your expectations on this visit to our hotel.

Laroy Burgess
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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114 reviews from our community

Traveler rating
    33
    42
    26
    6
    7
See reviews for
36
29
10
34
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Rochester, New York
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 20, 2012

The service was great. Room was a good size. Clean. Located next to many resturants. Overall I'd recommend 100%.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melissa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Express Rochester - Greece, responded to this review, June 25, 2012
Dear Melissa C,

Thank you for taking the time to write a review of our hotel. Your kind words are greatly appreciated and I will see that they are passed on to the staff. Thank you for staying with us and I hope that you are again one of our guests in the near future.

Laroy Burgess
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, NY
Level 6 Contributor
124 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed May 23, 2012

Newer hotel at I390 intersection. Easy check in, very courteous staff. Great free breakfast with hot food choices and good coffee. The room was updated and clean with new flat screen TV with a vast amount of channels. Very firm beds. Only complaint is sink area outside of bathroom caused some privacy concerns as I shared a room with a colleague. Toilet & shower bathroom very small. Overall will return

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank salo41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review, May 25, 2012
Dear Salo41,

Thank you for taking the time to write a review for our hotel. We greatly appreciate your kind comments. I will see that they are passed along to the staff.

Laroy Burgess
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 31, 2012

Nice, clean, hotel with helpful staff. Had an enjoyable stay.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Woobig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review, February 1, 2012
Dear Woobig,

Thank you for your kind review. We hope you had a great stay at our hotel and hope to have you again as one of our guests.

Laroy Burgess
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 25, 2012

I have stayed here multiple times in the past 2 years. I travel for business as a Sales VP and work all across Upstate NY. This hotel is my first choice for the Rochester, NY area. This Holiday Inn Express is extremely clean, nice rooms, has a great breakfast, very fast internet and reasonable rates. The front desk staff is very friendly and helpful. It is nice that they have copies of New York Times available each weekday in the lobby in addition to the USA Today. The bathrooms are small, however, the sink is located just outside the bathroom so that works well.

This location has a Priority Club lounge on the second floor for Gold and Platinum members. It has a large screen TV, large couches and is stocked with snacks and soft drinks/bottled water for the guests. That is nice!

This hotel has various Restaurants choices real close by including: Dave's Famous BBQ, Five Guys, Uno Chicago Grill and Perkins. The Olive Garden and The Distillery are within walking distance.

When I travel to Rochester this is the first hotel I pick.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BrianK851
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review, February 1, 2012
Dear BrianK851,

It is great to have read your review today. I am so glad that you enjoy our Priority Club Gold and Platinum lounge and the New York Times. I will see that your comments are passed along to the staff.

Thank you for staying with us and hope to have you again as one of our guests in the near future.

Laroy Burgess
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 13, 2011

We stayed at the holiday inn for 4 nights and thought it was a very pleasant stay the staff were very helpful to us as we had a problem with the plumbing so we were moved to another room with no fuss.
Our room was very neat clean and comfortable a tiny bit on the small side but it was suitable for us.
The room fridge and microwave.
The complimentry breakfast was awesome from eggs suasages oatmeal toast cereal croissants and pancakes and there famous cinnamon buns,tea coffee juice..
We would recommend anyone to stay here as we would stay there on our next visit.

Room Tip: book in advance
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  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sussan_au
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review, October 14, 2011
Thank you for the kind review. I will pass this along to our staff.

Laroy Burgess
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 5 Contributor
72 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed August 30, 2011

The hotel is clean and comfortable. Free breakfast, free wifi, free parking, free gym big plus!
The receptionists could be a little friendlier. Otherwise, good location, stores across the street - walking distance yet pretty quiet area.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank ByAirByLandBySea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Rochester - Greece

Property: Holiday Inn Express Rochester - Greece
Address: 1635 W Ridge Rd, Rochester, NY 14615-2508
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#14 Business Hotel in Rochester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Rochester - Greece 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel in Rochester-Greece Enjoy a relaxing stay at our Rochester, New York hotel, which offers you premium amenities and an ideal location off Route 104, with quick access to the Rochester business district. Our Rochester hotel is conveniently located near area attractions including Seabreeze Amusement and Water Park, Highland Park, the Seneca Zoo, and Geva Theater, all just a few miles from our hotel in Rochester, NY. Local sports teams include the Red Wings baseball team, the new Rochester Razorsharks basketball team, Rhinos Soccer and the Rochester Americans hockey team. If shopping is your preference, check out the Mall at Greece Ridge, with over 100 unique shops, just one mile from our Rochester, NY hotel. Business travelers looking for a hotel convenient to Rochester Airport (ROC) will benefit from our location near many area businesses such as Frontier Corp, Delphi, Eastman Kodak, Carestream Health and Bausch & Lomb. Close to our Rochester hotel are several area colleges including the University of Rochester, SUNY Brockport, Rochester Institute of Technology, Roberts Wesleyan and Nazareth College. Our Rochester, New York hotel aims to bring you top service and comfort with a 24-hour Fitness Center, free high-speed Internet access, a meeting room and a complimentary hot breakfast bar. Book your Rochester hotel room now and Stay Smart at our Holiday Inn Express in Rochester, NY. ... more   less 
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Also Known As:
Holiday Inn Express Rochester - Greece Hotel Rochester
Holiday Inn Rochester
Rochester Holiday Inn

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