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“Highly recommended”

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Quality Inn Rochester Airport
Ranked #27 of 29 Hotels in Rochester
Reviewed August 4, 2011

If you are looking for a great Hotel in the Rochester, NY area, we highly recommend the Quality Inn Rochester Airport. They have a "Park and Fly Program". You stay, they keep your car, shuttle you to and from the airport, and it's cheaper then just staying there for the night. We have done this 3 times and we were overwhelmed with their hospitality, service and friendliness. Check them out. You won't be sorry.

  • Stayed: August 2011, traveled with family
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Thank sbd123happytraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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149 - 155 of 178 reviews

Reviewed August 3, 2011

Above average economy hotel. Every member of the staff was great and went out of their way to help. Free local shuttle was fantastic and prompt. Hotel was clean and had comfortable beds. Your average quality economy breakfast. Would definitely recommend if you need a hotel by the Rochester airport.

  • Stayed: July 2011, traveled on business
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Thank bauerx60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2011

Very friendly service from staff on site and over the phone. Beds were real comfortable and rooms are kept real neat. Morning breakfast was served each day i stayed there and the was plenty to choose from. No chagre for this service which makes it nice also!!!
I would and have gone back several times and do recommend this hotel to family and friends.

  • Stayed: July 2011, traveled solo
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Thank yankeem16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2011

I was very surprised right from the start! I arrived after several issues at the airport, the van driver was prompt, courteous and most pleasant. My room was clean and the bed was comfy. The breakfast is not what I would call continental, it was much nicer and offered everything I could possibly want, and soooo clean! I tried the restaurant, which I was told just opened and was blown away!! Should be in NYC it was so good. What a surprise! This experience was just the best. All the staff was friendly from the van to the front desk, housekeeping and both restaurants! Will be back, my son will be attending college in the fall, actually looking forward to my return!

  • Stayed: July 2011, traveled on business
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Thank lconn69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2011

We always stay in Choice hotels and this was the most expensive ($101/night) and the most disappointing. The wireless did not work. When I inquired at the desk we were told to call the cable company ourselves to inquire about it. I noticed there is another review here from June where they were having the same problem. The room seemed clean, but there were 2 towels in a room booked for 4 people. The showers were horrible! They went from freezing cold to burning hot every few seconds. The staff seemed nice, but they were obviously very understaffed. Went to get towels at 10pm and there were people waiting to check in to rooms they had booked that had not been cleaned that day. The "full breakfast" was a continental breakfast along with small round scrambled eggs and sausage patties. On Sunday the breakfast area was packed with only one poor woman in charge of the entire thing. She was doing her best - but many things were empty - juices all empty - garbage overflowing. I felt really bad for her. They definitely needed more staff there. There was one door near the breakfast area that not only had no key thing to get in, but also had no hardware at all to lock the door, so it was impossible to have ever locked it. One good thing - the mattresses were comfortable.

  • Stayed: July 2011, traveled with family
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Thank kbmac3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2011

Stayed at the motel. In town for a bowling tournament. Wouldn't pay more than $50 a night for a room. Room ok. Peeling ceiling, dirty shower mat, rust in tub. Wireless does not work. Called the desk and the staff person told me to call time Warner cable so they could diagnose the problem - wth???? The staff person was not helpful or caring at all. Breakfast is ok. Good coffee. Had eggs, sausage, bacon, waffle etc. Burger king is across the street- do not go there!!! Terrible.

  • Stayed: June 2011
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Thank Mihu08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2011

I was in a bind and needed to book a week-long stay at the last minute. The Quality Inn came to the rescue and provided me with an excellent experience. Staff was courteous and helpful, going far beyond what they needed to to do make me and my dog welcome. My room was outstanding! I must compliment the Director of sales, whom I met while she was waling a guest's dog. Such a pleasant, charming lady, typical of the staff she supervised. Next time I'm in Rochester, I will definitely stay at this Quality Inn.

  • Stayed: May 2011, traveled with family
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1  Thank oaklandjake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Rochester Airport

Address: 1273 Chili Ave, Rochester, NY 14624-3029
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #27 of 29 Hotels in Rochester
Price Range: $64 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Rochester Airport 2.5*
Number of rooms: 155
Official Description (provided by the hotel):
Experience the ultimate in affordability and comfort at the Quality Inn Rochester Airport. Charming and conveniently located, our uniquely mid-scale hotel in Rochester, NY offers a blend of amenities and accommodations that are both family-friendly and corporate ready. Guests of our hotel enjoy a wide range of helpful amenities, including free airport shuttle, complimentary full American Breakfast, outdoor pool, fitness center, on-site laundry facilities, meeting facilities and a well-equipped computer center. Free high-speed wireless Internet is also provided throughout our hotel, so you're always connected. ... more   less 
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Also Known As:
Quality Inn Rochester Airport Hotel Rochester
Rochester Quality Inn

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