We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Keep trying, always disappointed”
Review of UNO Chicago Grill

UNO Chicago Grill
Ranked #203 of 1,306 Restaurants in Rochester
Cuisines: Pizza
Restaurant details
Reviewed March 1, 2013

We keep trying to come back to Unos. The food used to be so good and we keep hoping it will improve. But on our last few visits the service by 3 different waitresses was sub par. Meals were wrong, uncooked and refills of drinks were hard to come by. Our checks were over charged 2 out of the 3 times. No apologies or compensation was given for having to wait 30 extra minutes for someone to figure out how to fix our check. Then when our credit card statements came in we were charged twice to our card. Will be a long time before we go back... but like I said, we want it to be better and will probably try again.

Thank Clogan0304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (46)
Traveler rating
Traveler type
Time of year
Language

32 - 36 of 46 reviews

Reviewed November 11, 2012 via mobile

We have eaten at this chain before, albeit not in Rochester. The restraunt was not our first choice, and unfortunately the food followed suit. Hamburger and BBQ buffalo chicken pizza were both rather tasteless and rubbery. Not what we had expected from this chain. Next time we will remember to make reservations to go whee we would prefer.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Twoshacks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2012

We all enjoyed the deep dish pizza. We were a bit taken aback by the server's response that she had no Ginger Ale. I had to suggest that she check with the bar... Other than that minor thing we ate there twice and had great meals at a really affordable price.

Thank Gee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2012

We went there with an entire softball team, siblings and parents. The entire group had to be close to 30. The meals were all correct and fairly quick, considering. The waitress and staff did a good job. The meals were very good.

Thank CMennig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2012

We like to visit Pizzeria Uno when we come to see our parents. Uno has great things going for it.
The two for you lunch menu gives you calorie counts, so you can plan how much to eat, for those counting calories.
It is also a very good value, as is the two for you dinner menu.

The dessert menu gives you mini dessert choices, basically a mini version of the full size desserts, at a smaller price. And, with restaurants pushing huge desserts at you, the mini dessert is a great idea, for those of us who want something sweet, but don't want to be stuffed. More restaurants should adopt a great idea like this!

Food has always been tasty, and service is quick and attentive.

Bottom line, you should go there!

    • Value
    • Atmosphere
    • Service
    • Food
Thank GroomLeader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed UNO Chicago Grill also viewed

Henrietta, Finger Lakes
Rochester, Finger Lakes
 
Henrietta, Finger Lakes
Rochester, Finger Lakes
 
Henrietta, Finger Lakes
Henrietta, Finger Lakes
 

Been to UNO Chicago Grill? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing