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“Good times, good people. Henrietta location”

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MacGregors' Grill & Tap Room
Ranked #429 of 1,288 Restaurants in Rochester
Price range: $5 - $15
Cuisines: American, Pub
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
1 review
“Good times, good people. Henrietta location”
Reviewed July 26, 2012 via mobile

I visit this bar usually once a week. Great beer choices, very reasonable prices and what a great staff. Don the bartender, and Jared the bar manager are great group of guys; in-fact when I visited this place last night,July 25th, Jared recognized me and immediately cleaned up the corner of the bar so I can sit down at my usual spot.
Also, the new bartender, Holly seems to be a great addition to the staff. All and all, this location seems to be headed in the right direction. Keep up the good work!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank xt34u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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95 reviews from our community

Visitor rating
    21
    34
    17
    10
    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • Any
English first
Ottawa, Canada
Level 4 Contributor
30 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Terrible Service, and they don't care”
Reviewed July 26, 2012

3 of us recently went to the East Ave. location for a late lunch and the place was empty, with only another group outside on the sidewalk patio.

When the 3 orders came, 2 were correct, and 1 was totally wrong. A simple california style chicken sandwich with side salad came with the wrong sandwich and with chips instead of salad. After a long wait, the order came again .... and wrong again. A different server came over to correct it, then came back again to verify the order, and it finally came .... correctly. By then the other 2 of us had finished our meals.

There was no offer of free meal, or price reduction, or voucher for another day .... nothing. Which was the amount of tip we left.

Our first 2 sandwiches and fries were good, but the whole experience was terrible.

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank EugeZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York, United States
Level 4 Contributor
26 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Excellent atmosphere”
Reviewed July 7, 2012

I usually go to the Gates McGregors, which has less selection of beer than the Henrietta McGregors, but has a much stronger pub style atmosphere to it. Being right next to the tracks is a plus as well, since I find it relaxing to watch trains going by while I eat or drink. Being an old railroad stop adds to the atmosphere even more, and the staff is very good and attentive as well.

Visited June 2012
Helpful?
Thank Tim E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Level 3 Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Empire location is HORRENDOUS!”
Reviewed July 6, 2012

My family went to MacGregor's on Empire Blvd on a Friday afternoon. The restaurant is looking tired and dirty. Service was SUPER slow. We waited 30 mins for 6 buffalo wings, and another 20 mins for our SALADS and a microwaved kids mac & cheese. Our drinks were empty for a while before anyone noticed. The croutons were prehistoric and the "ground beef" on the taco salad looked like dog food. The mac & cheese came with a packaged cookie which also shows the lack of effort from the kitchen. Overall this was a horrendous experience in every way, we will not be going back again.

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ROCfoodie14580
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneseo, New York
Level 6 Contributor
154 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 79 helpful votes
“Very good bar food”
Reviewed June 22, 2012

Food is always above par and service is usually very good to excellent. Great place to eat with a lot of good choices. Won't go wrong here.

Visited June 2012
Helpful?
Thank Disneyadic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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