We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“HORRIBLE don't go there!! Gates location”

MacGregors' Grill & Tap Room
Ranked #280 of 1,306 Restaurants in Rochester
Price range: $5 - $15
Cuisines: American, Pub
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Reviewed August 17, 2011

Took forever to get served ... got served food that differed from menu description. No kids menu any longer. Food had mold on it. Manager only took that meal off the bill even though we didn't eat anything that was ordered. And had to ask for refills and wait forever for our bill and change.

    • Value
    • Atmosphere
    • Service
    • Food
Thank keadams24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (97)
Traveler rating
Traveler type
Time of year
Language

86 - 90 of 97 reviews

Reviewed August 15, 2011

had lunch with 2 colleagues- ordered ruben, griled chicken sandwich, grilled chicken salad....food size and quality was good.... but they may have been understaffed as it took almost 20 minutes from order to delivery , after 1:00pm...on a thursday... and it didnot appear to be crowded...

    • Value
    • Atmosphere
    • Service
    • Food
Thank pierogyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2011

After 2 months I gave mcGregors another try. Things were better today but still not great. It seemed to be a hassle when I wanted to order food, but at least I got served this tome.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank BillLovesBeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2011

Went to the Gates location this week. The pizza was really good. Lots of people trying the super selection of beers. Service was extra good also.

    • Value
    • Atmosphere
    • Service
    • Food
2  Thank Jack2148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2011

*Amherst Location Review* Met up with a group of 6 friends for a low-key gathering at 7:30 on a Friday night. Our server was absolutely clueless. No silverware, had to flag her down for refills, when she noticed a new member sat down to join us, she watched from a serving station while chatting with other servers and did nothing until I again had to flag her over. Friend ordered a chicken salad over field greens (as described on menu). What she received was a a mayo-laden blob of chicken on top of a pile of plain iceberg lettuce, missing the following advertised toppings: no olives, no croutons, no cheese. Two chicken sandwich orders were screwed up (BBQ sauce missing, sweet potato fries on the wrong order). Six orders came out at three different times. Overall just a sub-par experience. Hard to screw up bar food but this was the worst I've had in a while. The only saving grace may be a nice patio in the front, but we were crammed all the way in the dark back corner, on a night when the place was not that busy.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank SunnyinBuffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed MacGregors' Grill & Tap Room also viewed

 

Been to MacGregors' Grill & Tap Room? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing