This B & B has a very friendly staff and owners. The location is great - near many great restaurants. Unfortunately, we had problems with our room. It was beautifully decorated.The sink was plugged and the shower door didn't open and close properly. There was someone that came in to look at it but couldn't fix it. The next day the breakfast was interesting. They had bacon and french toast. Other B&B's usually ask give a choice between a small selection. There was no choice here or even a mention of what dietary restrictions there were. Some of the granola and other dried fruit was a bit old and stale.
For the amount we paid for the room you would think that the owners would at least refund some of our money since the sink wasn't functional and really did inconvenience us. They didn't even apologize for the inconvenience. What bothered me was when we left the next day they knew about these problems but still had the room available to book and didn't suggest another room when at the time of booking they were available. Not impressed with that at all. This kind of ruined a romantic weekend away.
- Official Description (provided by the hotel):
- Enjoy this Circa 1896 restored mansion in the heart of the Arts/Cultural District of Rochester, New York. Walk tree lined streets (one short block) to the urban village of Park Avenue. Visit area shops, cafes, fine dining, galleries and museums. Close to all area Colleges and Universities and business such as Xerox Square, Bausch and Lomb, Harris Corporation and Kodak. ... more less
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