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“Great location and beautiful house but problems with room.”

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A B&B at The Edward Harris House Inn & Cottages
Ranked #3 of 9 Rochester B&B and Inns
Certificate of Excellence
GreenLeadersGold level
Hamilton
Level 4 Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Great location and beautiful house but problems with room.”
Reviewed March 10, 2012

This B & B has a very friendly staff and owners. The location is great - near many great restaurants. Unfortunately, we had problems with our room. It was beautifully decorated.The sink was plugged and the shower door didn't open and close properly. There was someone that came in to look at it but couldn't fix it. The next day the breakfast was interesting. They had bacon and french toast. Other B&B's usually ask give a choice between a small selection. There was no choice here or even a mention of what dietary restrictions there were. Some of the granola and other dried fruit was a bit old and stale.
For the amount we paid for the room you would think that the owners would at least refund some of our money since the sink wasn't functional and really did inconvenience us. They didn't even apologize for the inconvenience. What bothered me was when we left the next day they knew about these problems but still had the room available to book and didn't suggest another room when at the time of booking they were available. Not impressed with that at all. This kind of ruined a romantic weekend away.

Room Tip: Choose one of the modern decor rooms. Check the sink, toilet and shower when you check in.
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  • Stayed February 2012, traveled as a couple
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Helpful?
Thank 76sunflower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sudeeq, Owner at A B&B at The Edward Harris House Inn & Cottages, responded to this review, March 15, 2012
Just a quick note to let the guests know that we had our contractor in on Monday to fix the items on their list with the bathroom. We appreciate their candidness and are truly sorry for any inconvenience caused by these annoyances. Although the rooms and baths have all been recently updated or renovated - it is an 1896 building with all it's wonderful flaws that happen from time to time. We had already sent them a gift certificate to be used for another stay in the future and hope they will accept our offer to return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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117 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Level 5 Contributor
72 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 21, 2012

This was an excellent B & B. The room, common rooms, breakfasts, and location were ideal. A real positive experience.

The neighborhood was wonderful, filled with stately old houses. It was a short walk to Park Avenue with many restaurants, coffee houses, etc., and was also a short walk to the Eastman House. Easy access to downtown and the Geva Theater.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank RwithS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy, NY
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 1, 2011

I was the matron of honor of the bridal party who got ready here. It was such a great afternoon! We arrived and got settled in the room with all of our things. Soon lunch was ready and we went downstairs to dine on chicken salad croissants, salad and fruit kebabs. So delicious the bride even finished her meal!
The Inn is gorgeously restored and very elegant. The staff was very helpful allowing me to check in early as my husband and I were staying there that night. We stayed in room 2, Emily's Suite. The room is huge!
Breakfast in the morning was great, too. We were seated with the new Mr. and Mrs. and Susan was a wonderful hostess.
The neighborhood is good for walking. Would definitely come back for a romantic weekend.

  • Stayed June 2011, traveled with friends
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    • Sleep Quality
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Helpful?
Thank smiles_for_miles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sudeeq, Owner at A B&B at The Edward Harris House Inn & Cottages, responded to this review, August 11, 2011
Thank you so much for the kind words. We are so glad that you enjoyed your stay and hope that we will have the opportunity to see you again sometime!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
Reviewed May 5, 2011

We had the most wonderful wedding weekend at Edward Harris House. It was just me (the bride) staying there on Friday night, with my bridal party, hair & makeup stylist, and photographer arriving Saturday morning for "getting ready shots." After making me a special breakfast as I was too nervous/excited to eat too rich of a meal, the staff continued to be accommodating and kept checking on us to see if we needed anything, offering water, fresh fruit, etc. They are all incredibly warm people who are genuinely excited for their guests' special occasions. And the food is absolutely delicious, definitely the best food I've ever had at a B&B (I ate everything on my plate the next morning!). Manny is quite the chef! My husband and I stayed in the room together on our wedding night and definitely plan to return on a future anniversary. The whole experience was just perfect, the room we stayed in (the Emily Suite) adorable and the perfect backdrop for photos, the bed & linens comfortable... everything was perfect.

  • Stayed April 2011, traveled as a couple
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Helpful?
Thank kzimmer79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lewiston, New York
Level 5 Contributor
78 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed April 10, 2011

My husband and I were looking for some place special to celebrate his birthday. We wanted to stay within an hour of Buffalo. We saw this place on Tripadvisor and decided to give it a try. We were glad we did. Susan and Manny were very friendly and went out of their way to make us feel welcome in their family's home. There were snacks in the room, bottled water, and all the tea and coffee you could ever want. Park Avenue has many great places to eat. We loved Magnolia's Deli. It has a huge menu, something for everyone's taste. Try the sesame salad. It was the best salad I have ever had. The very best thing about this B&B was the breakfast. One word-outstanding! There was fruit, french toast, cereal, oatmeal, orange juice, coffee, tea, and oh yeah, english muffins and toast. We left very full and very happy. We can't wait to go back.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ADMelzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Webster, New York
1 review
Reviewed February 22, 2011

My husband and I stayed here on our wedding night in 2007. We decided to come back for Valentine's day this year to treat ourselves. As was the case on our first stay, our experience here was wonderful. The rooms are beautiful. We stayed in the Garden Suite, which I LOVE. The entire B&B is incredibly clean. I am definitely a clean freak, and check the corners and edges for dust, etc. and this place was spotless. The innkeepers are very friendly and the food is amazing. Everything they brought us, from appetizers the night before to breakfast the next morning, was delicious. The one thing I would say is that the appetizers were a bit more expensive than we anticipated, however, my husband asked them to step up their usual platter without asking the price, so the surprise on the bill could have been avoided if we'd clarified ahead of time. Their location is great if you are doing things in the City and want to visit local attractions. It's not particularly scenic, though. If you are looking for a nature-filled retreat this might not be what you are looking for. Overall, my husband and I both LOVE coming here and will definitely be back again.

  • Stayed February 2011, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Basimah21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 6, 2011

A beautiful home where the Inn keepers pay attention to every detail. The home was spotless, quiet and very welcoming. Breakfast every morning was on time and included unique fare that exceeded our expectations. You can't beat the location and I will definitely stay there again when in Rochester.

  • Stayed January 2011, traveled on business
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Helpful?
1 Thank terrabella00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about A B&B at The Edward Harris House Inn & Cottages

Property: A B&B at The Edward Harris House Inn & Cottages
Address: 35 Argyle St, Rochester, NY 14607-2301
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #3 of 9 B&Bs / Inns in Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — A B&B at The Edward Harris House Inn & Cottages 3*
Number of rooms: 5
Official Description (provided by the hotel):
Enjoy this Circa 1896 restored mansion in the heart of the Arts/Cultural District of Rochester, New York. Walk tree lined streets (one short block) to the urban village of Park Avenue. Visit area shops, cafes, fine dining, galleries and museums. Close to all area Colleges and Universities and business such as Xerox Square, Bausch and Lomb, Harris Corporation and Kodak. ... more   less 
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