We had the good fortune to stay at the Homewood Suites at the end of February, and again the next weekend the beginning of March. Although we have stayed in several hotels in Rochester...this hotel by far shines above the rest!
The hotel itself is very aesthetically pleasing, not only in the hotel lobby, but also throughout the building, especially in the suites. Each room has a fully equipped kitchen with granite counters, stove, microwave and full size refrigerator. The rooms are spacious and the beds are most comfortable! They have a good-size pool which is warm and next door is a nice workout center.
Both weeks we happened to come in on a Thursday night and stayed in room #512. They serve a free dinner Monday through Thursday. With a whole girl scout troop descending upon the meal all at the same time, Debbie was working her magic trying to replenish food as fast as it was disappearing! She did it with a smile and a laugh making for a most enjoyable time. Another gentleman helped her and together they made the work look effortless!
The next morning I met the young woman who was waiting to clean our room. Sheila had the most beautiful smile and we chatted about what a nice, and very clean place this was. She brought me hand lotion and extra towels and took the time to leave me a thank you note for the gratuity we'd left. I thought that I'd left it for her, but her note said that her friend Deneyse had cleaned the room the day before so she would give it to her!! What kindness she showed!!
During our departure we visited with the manager in the lobby. We spoke about all the wonderful staff we met and thanked him for such great service. He assured us that the owner of this hotel wants to keep his employees happy because they are the ones who define how well a hotel can become! We will definitely be back...and that's why they are rated #1 on TripAdvisor!!!!
- Official Description (provided by the hotel):
- Our hotel featuring 95 studio, one and two-bedroom suites, offers all the comforts of home, from splendid in-room amenities to exquisite hotel services. Each of our suites is large enough for work, study, entertaining and extended stays and includes much more. ... more less
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- Also Known As:
- Homewood Suites Rochester/Greece Hotel Rochester