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“good choice for visiting U of Rochester”

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Staybridge Suites Rochester University
Ranked #14 of 31 Hotels in Rochester
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“good choice for visiting U of Rochester”
Reviewed April 14, 2009

This hotel is recently built and well designed, and the staff are customer service oriented. The woman who works on the hospitality service and during breakfast was wonderful; made a special effort to find food and wine for me even though we arrived at the end of the "sundowner" service. And she just liked the guests; it showed. We were first placed into a room that had not been cleaned, but they moved us to a clean room soon after and made a significant adjustment to our bill that I discovered upon checkout. LIked the treadmill in the fitness center and the breakfast buffet was better than decent. Found maganizes to read and a quiet spot in the library. Packed house the night we were there but they still maintained a good level of service.

  • Stayed April 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Linda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, November 7, 2014
Dear Guest-

Thank you for rating us! We are happy you LOVED your stay. Please feel free to visit us again in the future.

Warm Regards,
Melissa
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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312 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (81)
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English first
Massachusetts
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed March 25, 2009

This brand new hotel is right across the river from the University of Rochester, and if I'm not mistaken it is connected by a foot bridge. If you have ever tried to park on the UR campus, you will appreciate this feature immediately. This hotel opened a few months ago and was extremely clean and comfortable. The beds and linens are nice quality, and the shower is terrific. All the rooms have kitchenettes so you can make yourself at home if you are going to be there a while. Very good free buffet breakfast. Only drawback is lack of proximity to a restaurant. If you are not going to eat in your room you will have to get in your car and drive somewhere.
I gave this hotel 5 stars for location, but that is only true if you are visiting U Rochester or the hospital. The immediate neighborhood is not that great.
This would be my first choice for visiting U Rochester, I'm sure it will be booked solid well in advance of graduation and Meliora weekend.

  • Stayed March 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank massma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, November 7, 2014
Dear Guest-

Thank you for rating us! We are happy you LOVED your stay. Please feel free to visit us again in the future.

Warm Regards,
Melissa
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Camillus, New York
Level Contributor
98 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed February 1, 2009

Took advantage of Coldrush special this past weekend. This hotel is brand new, it is a lovely property.
One bedroom suite was very nice.
Breakfast room was great, pool good for little ones. Staff was wonderful esp. Heather, the nicest hotel desk clerk I have ever met.

  • Stayed January 2009, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FourUpstate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, November 7, 2014
Dear Guest-

Thank you for rating us! We are happy you LOVED your stay. Please feel free to visit us again in the future.

Warm Regards,
Melissa
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, NY
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 24, 2009

This hotel is outstanding! I live in Rochester and just decided to book a suite for the weekend for the family. The experience was terrific. The hotel is brand new and therefore VERY nice. The hospitality was great from the moment of arrival at the desk until check out time. EVERY staff member you come in contact with goes out of there way to make sure there's nothing you're in need of. Get this, they even have dvd players hooked up to the flat screen tv's in the room (at least in the suites, I don't know about the standard rooms) and have FREE dvd rentals at the desk. I travel nationwide on business and I have never seen that before. The complimentary breakfast was great. Real food! The lounge area is absolutely beautiful. Huge flat screens. Once again, the staff was right there to make sure you didn't need anything. The pool and sauna area actually has a restroom and shower right there. (Haven't seen that a hotel either.) 24 hour exercise room is very nice. Huge flat screens there too. Business center with internet was very nice. Get this also, FREE laundry! Brand new washers and dryers with no coin slots. The only thing one can possibly say negative about this hotel is the location. It's not in the greatest place. Seemed like a strange place to build a hotel but we didn't notice because we never left until checkout. Great delivery service for food. LOL. Really, this is an absolutely great place to stay for whatever reason. Two big thumbs way up!!!

  • Liked — Everything!
  • Disliked — Nothing.
  • Stayed January 2009, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank jcpro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, November 7, 2014
Dear Guest-

Thank you for rating us! We are happy you LOVED your stay. Please feel free to visit us again in the future.

Warm Regards,
Melissa
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niagara
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 5, 2009

We stayed on January 2 and 3, 2009.

We were surprised by the pleasant location in a residential area on a river. The rooms with a river view have a great view.

Our two room suite was great; it was large with two bedrooms and a living area and three TVs. The buffet breakfasts were good (eggs, ham, potatoes, make your own waffles, oatmeal, cereals, etc.)and in a bright room with large windows overlooking the river. The pool area is bright and spacious with a nice whirlpool.

The staff were great. This is a great place to bring the family or stay on business, it is a very relaxing and attractive hotel, and an easy drive to the downtown, and very close to the airport.

Stayed January 2009, traveled with family
Helpful?
1 Thank bertieNiagara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, November 7, 2014
Dear Guest-

Thank you for rating us! We are happy you LOVED your stay. Please feel free to visit us again in the future.

Warm Regards,
Melissa
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 18, 2008

My visit to this hotel was absolutely astounding! From the moment I walked in I was greeted with a friendly staff. They were very helpful and answered all of my questions. I believe they went above and beyond what was required of them.

The view of the river and the University of Rochester makes this hotel stand out on it's own.

The rooms were very clean, new, comfortable and the decor was great. The beds were also very comfy.

I plan on staying here on any future trips to Rochester, New York.

  • Liked — The view of the river and the amenities
  • Disliked — Would have liked more restaurants in the area, but it looks like those are currently being built
  • Stayed December 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank QueenRegina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, November 7, 2014
Dear Guest-

Thank you for rating us! We are happy you LOVED your stay. Please feel free to visit us again in the future.

Warm Regards,
Melissa
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Rochester University

Property: Staybridge Suites Rochester University
Address: 1000 Genesee St, Rochester, NY 14611-4106
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Rochester
#7 Family Hotel in Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Rochester University 3*
Number of rooms: 88
Official Description (provided by the hotel):
The Staybridge Suites hotel in Rochester, NY blends sophisticated, extended stay hotel surroundings with friendly service in a beautiful suburban setting. We are easily accessible from the NY Thruway, I-390, I-490, I-590 and are located just minutes from the Greater Rochester International Airport. Our hotel is just minutes away from the University of Rochester, Rochester Institute of Technology, and several major corporations such as Kodak, Bausch & Lomb, and Wegmans. You will experience comfort and convenience with our spacious studio suites, one-bedroom suites, and two bedroom suites, each complete with living room and full kitchen. Our daily breakfast buffet features hot items and our free Social Reception (featuring a light dinner with beer, wine, & soft drinks) is available Tuesday - Thursday evenings from 5:30-7:30PM. If you prefer to dine out, choose from any number of restaurants that feature a range of cuisine and ambiance. Our shuttle is available Monday - Friday 6:30-10:30 AM and again 5:00-9:00 PM and will take you to your destination within a 3 mile radius. When it's time to unwind, relax next to the fire pit on our Patio overlooking the Genesee River and University of Rochester; or enjoy our indoor pool or workout in our fitness room. Leisure opportunities are plentiful- we are just minutes from Seneca Park Zoo and Rochester Museum and Science Center, and within a 1 hour drive to Finger Lakes, Casa Larga Vineyards, and the Genesee Country Village. ... more   less 
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Also Known As:
Staybridge Suites Rochester University Hotel Rochester

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