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“Nice Destination” 4 of 5 bubbles
Review of Hotel Indigo East End

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Hotel Indigo East End
Ranked #3 of 7 Hotels in Riverhead
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Nice Destination”
4 of 5 bubbles Reviewed July 11, 2013

The hotel offers pleasant curbside appeal in a great location on the north fork of Long Island. Lots of cozy seating areas with fireplaces in the public areas. Lots of adequate amenities - pool, gym, parking. Several outstanding amenities - Bistro 72, convenience to Tanger Outlets and wineries!
Rooms are rather small with absolutely no shelf space in bathrooms.
The price makes this an attractive destination for an overnight to the great Long Island wine area.

Room Tip: Rooms at the end of hallway are quieter. Ask for a room that's never been used for pets if aller...
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NYTravelerRwe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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504 reviews from our community

Traveler rating
    202
    190
    63
    32
    17
See reviews for
98
219
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47
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed July 8, 2013

THe hotel is new and clean and nice appearing. We were there on "wine down wednesdays" so bottles were half off. Food looked good at the restaurant but we didn't eat there. Pool looked ok but smaller and less elegant than appearing on the internet, same with the firepit/lounge area. THe wedding parties were LOUD when they returned to the hotel.

  • Stayed July 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JDNYC60763
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel Indigo East End, responded to this review, July 24, 2013
Dear JDNYC60763,

Thank you for taking the time to post a review of our property. We are glad you liked the cleanliness of our property. We would like to apologize for the noise challenges you had during your stay and our pool facility was less than satisfactory. We appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Island City, New York
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed July 8, 2013

Just got back from Indigo East End and loved it. What a great place! The grounds are beautiful,and the pools beautiful. The staff was above oand beyondfantastic.
Everyone from checkin to the waiter at pool side to our service at Bistro72. The rooms are small but cozy and beautifully decorated and nice nice bathrooms. We upgraded to a pool access took which I highly recommend. Your patio door lets you out steps from the pool. We got a Living social deal to go there and I was slightly nervous because sometimes when u book accommodations from a third party site you get the dreggs. But not here! They treat u like royalty no matter what! We definately were not treated like coupon customers. The atmosphere is great.

Room Tip: Upgrade to poolside. You wont be disappointed
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Bonnie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed July 6, 2013

Stinking hot night power went out so no air conditioning. That's not their fault but when the fire alarm goes off after you finally get to sleep and then after that is all over and you get back to sleep the customers relations knock on your door to ask you if you have a certain type of car because they need it moved. The walls are paper thin the noise from the hall was rediculous. Worst nights sleep of my lift! However clean and recently referbished.

  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Hodgson255100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel Indigo East End, responded to this review, July 22, 2013
Dear Hodgson255100,

Thank you for taking the time to post a review of our property. We are glad you found our hotel to be clean. We would like to apologize for the experience you had when the fire-alarm went off and any inconvenience the noise may have caused you. We're also sorry for the service you received that did not live up to your expectations. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel around. For that reason, the comments are troubling and will certainly be looked into. Thank you for staying and we hope you give us another chance to make your stay as best as it can be.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Remsenburg, New York
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed July 1, 2013

This is more of a boutique hotel...meaning it's on the smallish side but don't let that stop you from having a wonderful time! The rooms are a little bit on the small side but they are a great mix of modern and classic style. The restaurant has excellent food (a little pricey but so convenient) The outdoor pool and seating area with loungers, couches and firepits is so inviting and romantic. It's also a quarter of a mile to Tanger Outlet Mall. Overall, a wonderful place!!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank momoboosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
princeton, nj
Level Contributor
133 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
4 of 5 bubbles Reviewed June 27, 2013

We stayed at the Indigo targeting Hamptons and while not ideal location (7 mi to Westhampton, 10mi to Quogue), hotel was great value compared to grossly overpriced beach motels. It's a restored motel, but the restoration was well done; pool and grounds are super nice; rooms are small, but cute and functional. common areas are lovely, but during the weekend they are overtaken by weddings crowd. bistro not great- pool snack were dissapointing- but at least there is a restaurant on site and pool service! and riverhead project restaurant is only 5 min drive! excellent value- unexpected gem.

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank beachloverPrinceton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michigan
Level Contributor
167 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed June 24, 2013

Found this hotel on a referral from the Holiday Inn and it did not disappoint. Riverhead is not necessarily a destination but it is a great spot to see Long Island from. Close to everything. Stay at this property and enjoy the pool, outside dining and the lounge area adjacent to the pool. It is a great spot. The rooms are ultra modern and very nice. Had a great rollaway for our son and a king for us. Dinner at Bistro 72 was excellent, maybe our best meal of the trip which is surprising and says something. Restaurant staff needs to be better to match the quality of the food. The lobby and dining room is very nice. I highly recommend this property!

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MichiganTrevor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo East End

Property: Hotel Indigo East End
Address: 1830 W Main St, Route 25, Riverhead, NY 11901-3113
Phone Number:
Location: United States > New York > Long Island > Hamptons > Riverhead
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Riverhead
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo East End 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
At the very center of it all — the Hamptons,the North Fork, beaches, vineyards,shopping and nightlife, Hotel Indigo is yourstarting point for all the excitement Long Island's East End has in store for you. Indigo has all the luxuries and amenities you deserve. From the restaurant and lounge to our fireplaces,pool, and outdoor spaces, find your greatescape in one of our 100 contemporaryguestrooms on over eight private acres. ... more   less 
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Also Known As:
Hotel Indigo East End Riverhead, NY - Long Island

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