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Hotel Indigo East End
Ranked #3 of 8 Hotels in Riverhead
Wokingham, United Kingdom
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Love it”
Reviewed August 15, 2011

Really nice hotel 4 miles outside Riverhead but right beside Tangar Outlet Mall. Restaurant a little expensive but rooms fantastic and staff are the best there is!!!

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheritu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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509 reviews from our community

Traveler rating
    206
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    63
    32
    17
See reviews for
100
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
New York City, New York
1 review
Reviewed August 13, 2011

As a group of 5 jaded "New Yorkers" looking for an easy escape, Hotel Indigo was absolute paradise. 1 hour drive up the road, easily accessible after a long days work and your immediately enveloped in pamperness.. Easy breezy checkin extremely friendly staff within minutes we were lounging in the outdoor area, cocktail in hand by the picturesque outdoor fireplace. Impeccable service throughout the night but yet just nicely left to our own devices for a girlie catch up.. Whilst guiltily indulging in their mouth watering crisp thin pesto based pizza and succulent pulled pork sliders.. 5 chilled out girls resided to their luxurious rooms for a peaceful nites sleep. Emerging the next day firstly to a fantastic breakfast and then a day of lounging by the beautiful pool!
Thank you to all who made the experience so enjoyable!
We are planning our next trip back.

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank LeeJoanneMurphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
2 reviews
Reviewed August 11, 2011

This Hotel is a great find. From the very beginning we had a great time. Went there with a group of my girlfriends and had a fantastic stay. We did a tour of the vineyards which I would highly recommend. The staff were so friendly and very accommodating. Rooms were clean and very spacious. Beds were a dream to sleep on. Had an evening by the open fire by the pool which was relaxing and got to catch up with all my friends.
Will definately be back when we need a break from NYC...
Perfect for a weekend away with the girls!!!!

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SJCASEY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviewed August 10, 2011

I live in Manhattan and my girlfriends and I were looking for a place to get away for the weekend. not too far so we came across Hotel Indigo. It was a short drive from Manhattan. The hotel is brand new and is very spacious and has a great bar/restaurant. The food was amazing. (try the pizza and pork sliders, delicious!!!) The staff were very friendly and very attentive. The second day we went to the Vineyards where the hotel had a town car waiting for us to drive us to a differant number of Vineyards. The experience was so differant from anything we had ever tried. Nobody had to worry about drinking and driving and when we were finished our car was waiting to take us back. They also have a big swimming pool with chairs to lay out and also if you are not a fan of the sun, they offer cabanas to lie in the shade. We thouroughly enjoyed the experience. The rooms were so clean and were made up every morning. Great breakfast also. We will definately be back for sure. Fantastic Hotel and Staff.!!!!!!

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank thecaseyfiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
Reviewed August 9, 2011

i had a great experience the hotel was lovely..rooms were great and food was yummy....i cannot wait to go back again..if your heading to the winerys in riverhead hotel indigo completes your trip perfect place to stay......

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank kathleen f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellmore, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 4, 2011

If you like AC during the summer time dont stay here. Wife and I woke up a number of time because the AC would keep shutting off before cooling the room. Finally I called the desk. They did get a fan for us but responded with "dont sleep with the covers on" Had to stay in a warm room in the summer time. When I pay for a hotel I expect a great stay not one where im uncomfortable. I was also looking forward to seeing the outdoor fire pit on near the pool, but they never started it. I email Indigo about a month ago and told them in detail what happened but they never responded back! I think that upset me the most. Next time ill stay at the hilton in riverhead.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank apv7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, IHGCare at Hotel Indigo East End, responded to this review, August 12, 2011
Dear apv7,

Thank you for your review regarding your experience. We apologize for any discomfort caused to you and your wife due to the A/C condition in your room. It is certainly not what you would expect staying at any Hotel Indigo. We strive to exceed our guests’ expectations and create memorable experiences. We take all feedback seriously, and sincerely regret that we did not meet your expectations.

We appreciate you taking the time to share your comments with us. We have sent you a private message to obtain additional details about your experience.

Sincerely,
Lin Sun
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riverhead
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 3, 2011

We chose this hoitel not knowing what to expect, surprise what a great find. I feel we landed in Bali, it is so beautiful and the service is over the top. Our thanks to John, Carissa, Michelle F. Meagan and Nick for meetinmg our every need with warmth and courtesy. You helped make our daughter's 40th birthday spectacular!!!
Thanks again,
Aida & Joe
P.S. The food was wonderful and most inexpensive.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank BellisimaRiverhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo East End

Property: Hotel Indigo East End
Address: 1830 W Main St, Route 25, Riverhead, NY 11901-3113
Phone Number:
Location: United States > New York > Long Island > Hamptons > Riverhead
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Riverhead
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo East End 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
At the very center of it all — the Hamptons,the North Fork, beaches, vineyards,shopping and nightlife, Hotel Indigo is yourstarting point for all the excitement Long Island's East End has in store for you. Indigo has all the luxuries and amenities you deserve. From the restaurant and lounge to our fireplaces,pool, and outdoor spaces, find your greatescape in one of our 100 contemporaryguestrooms on over eight private acres. ... more   less 
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Also Known As:
Hotel Indigo East End Riverhead, NY - Long Island

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