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“Great Place to Stay”

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Hilton Garden Inn Riverhead
Ranked #2 of 8 Hotels in Riverhead
Certificate of Excellence
Brooklyn, New York
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Place to Stay”
Reviewed August 22, 2012

From the minute you check into this hotel until you leave, your stay will be exceptional. Check In is very easy. Within five minutes we had the key to our room. The room was beautiful. SInce we were going to Riverhead for relaxation, we were looking for a hotel that had a restuarant and possibly night light. The restaurant in this hotel is exceptional. The food was better than some of the 5 star ones in NY. Service also was exceptional. They offer a buffet type breakfast for $15.00 per person. Only thing is - it is not a buffet. You actually get table service and along with that they have a buffet type service that is free with the table service. Food is tremendous. More than you can eat. Dinner too was exceptional. The bartender was equal to ones that you see in NY. Couldn't ask for better service. If you are looking for a reasonable rate and great food, this is the place for you. My husband and I will certainly stay here again.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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770 reviews from our community

Traveler rating
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    232
    67
    29
    17
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 22, 2012

What a wonderful experience at this hotel. My husband and I celebrated our 6th anniversary here. We chose this hotel because of the great Winery Package that they offer. The location of the hotel is great. Close to major highway, shopping mall, winery and great restaurants. Stayed only one night. We got to the hotel at 10:30am. Our bus was to leave at 11 am for the winery tour and we were the only two in the bus so we felt even more taken care of. Our tour guide, Jim was AMAZING!!! Down to earth, knew alot of the winery history, and very attentive to us. He even made it more special by taking us down to a beach that added to our romantic event. The tour lasted about 3 1/2 hrs and it was so great! Would recommend to ANYONE!!! When we got back to our hotel the staff at the desk was helpful, respectful and so friendly. Dannielle, was excellent giving us information about nearby restaurants and her own personal recommendations. The room was clean, big and had everything that I needed in a hotel room. The bed was awesome, and both my husband and I had a great sleep that night. The food was just okay at the restaurant for dinner. There were plenty of options on the menu, but the steak that I ordered was just okay. The breakfast(which was included in the package) was EXCELLENT! Hubby had french toast,which was so good and I had an omelette. Overall, was so happy with this place, would recommend to family, friends and coworkers.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SAniahmylove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maryland
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 21, 2012

Stayed 1 night. Very disappointed. We have stayed at a lot of different Hilton Garden Inns and have always been happy. The hall carpeting was dirty and stained. Our room carpeting had 2 patches in the carpet that did not match. Room was pricey and fridge did not work. We complained & of course front desk would not take our word for it, so had to send someone up. We waited and no one came, so we called and said we wanted another room with a working fridge and girl lied and said they were full. We knew that was not true by the parking lot, so we went down to check out, than the manager said she could give us another room. That room was actually very nice with no patches in the carpet and a working fridge, but I believe in "the customer is always right", and don't appreciate someone basically saying I don't know how to work the fridge and then lie about not having another room.
So just an o'kay stay and won't stay again at this particular hotel.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cherrie2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 19, 2012

Great hotel very convienient located just next to Tanger Outlets. Rooms are fine and roomy. Pool. Free wi fi in the rooms.
The restaurant is excellent. They serve local wine by the glass. The bartender is very helpfull.
Will come back.

Room Tip: Ask for a room away from the ventilator fans. We had to change room.
See more room tips
  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy-Dandy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holyoke, MA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 11, 2012

Went for two nights, Thursday and Friday. Thursday was fine, but a bit expensive. But I did get a room with a jacuzzi. A little noise from upstairs, but all the jacuzzis are on the first floor. Front desk staff was excellent, restaurant staff, bar staff, housekeeping, all great. Friday night was more expensive, over $300. There were two weddings at the hotel, one Friday and one Saturday. My room was in the vacinity of one of the wedding parties. Loud noise in room next to me (guess you have thin walls), doors constantly slamming in the halls (why you can't build a hotel with doors that don't slam is beyond me.) Lasted until 12:30 am. Then, before 8:00 am, started again as they were getting ready to go to the wedding. Front desk clerk offered to buy me breakfast when I told him what had happened. I declined.
I hope the bride and groom appreciate my $300 gift to them!

Room Tip: Don't go if there's a wedding.
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  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 7, 2012

The Hilton in Riverhead is a quiet, clean hotel very close to the outlets. We had driven out to the outlets one day and realized we were exhausted and should try to make a weekend out of it. We drove across the street and my husband booked us a room. The front desk staff was very helpful. The staff member located our Hilton points and used them for the room. The next day we finished up our shopping and the front desk gave us info on beaches in the area. We drove a bit to South Hampton and hung out at the beach. There was also a cute lobster roll place about 15 minutes away from the Hotel. The room was standard but clean. It was perfectly located if driving from the city to do some shopping and beaching.

Stayed July 2012, traveled as a couple
Helpful?
Thank Clubu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melville, New York
Level Contributor
95 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed July 30, 2012

Can't rave enough! I accidentally booked the wrong date at the Holiday Inn, thankfully they had 1 room available at the Hilton and even matched the price! Can't say enough about how fab the concierge was!
Hotel was clean, quiet and spacious. Kids loved the indoor pool also and the free cookies!
Breakfast was not included but the buffet was great. Kids were free so the $12 was very reasonable!
Also, we needed a rollaway bed and crib and both were delivered within 10 min of the check in

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hdogiakis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Riverhead

Property: Hilton Garden Inn Riverhead
Address: 2038 Old Country Rd, Riverhead, NY 11901-3149
Phone Number:
Location: United States > New York > Long Island > Hamptons > Riverhead
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Riverhead
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Riverhead 3*
Number of rooms: 114
Official Description (provided by the hotel):
Exterior of the building pictured on a beautiful day. We are a brand new full service hotel that has many ugrades including some rooms with Whirlpool tubs. We have an indoor heated swimming pool and whirlpool as well as an outdoor heated whirlpool. Hotel features: Full service, restaurant open for breakfast and dinner, lounge, indoor heated swimming pool and whirlpool and outdoor spa, outdoor seating area with fire pit, preccor fitness equipment, laundry facility, business center and free wi-fi. ... more   less 
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Also Known As:
Hilton Garden Inn Riverhead Hotel Riverhead
Riverhead Hilton Garden Inn
Hilton Garden Inn Riverhead NY - Long Island

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