I am a health care professional, and have very few if any weekends off. I purchased a voucher from Living Social for the Raquette Lake Navigation. I was on vacation, and found one Saturday that I could book this cruise. I booked it four weeks in advance. I came home from my vacation to a message left on my answering machine. The message stated that I had been " bumped" from my reservation. My spot was given to another couple who were with a bus tour, and decided at the last minute to go on this cruise( two days before we were to sail) The secreatary I spoke with could not have cared less, stating it was there policy to give the bus tour any seats, even though we had a reservation that was accepted and paid for four weeks previously. The manager tried to help the next day, by adding some table by where they check people in. By this time, I was no longer interested, and quite frankly did not want to do any further business with this company. So a last minute couple was given our seats, and left a very unhappy couple without seats. I am out the money, as it was all paid for, but I am the wiser.
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