I came here with my 16 year old daughter and two young grandsons (6 and 7 years old). Our stay was very pleasant. Staff the night we arrived were very nice. Althought the next morning we went down to the free breakfest, we were there for about 20 minutes. When we went back upstairs to finish getting our belongings and wait to check out to leave and meet our other family members, we found house keeping already in our room. We went up to the door and the lady had the door blocked and would not move her cart. When I approched the door she had told me we were only there for one night, and I'm like yes but I have not checked out yet check out isnt untill 12:00 noon. She walked out the door and we pushed through the cart to get inside the room to get the rest of our belongings. While gathering our stuff the lady walked in with fresh bedding and proceded to put them on the bed. We went downstairs and demanded to talk to a manager but there was not one available they told us. We were told that I would be contacted that night, which I was not. They had contacted head of house keeping. The head of house keeping said they would go and talk to the lady who was already in our room. We obviously could not go back to our room untill we were ready to check out so I had to go sit in a grocery store parking lot untill our family members arrived. After calling back that night when we got back home I talked to a lady at the desk who said that there wouldnt be a manager on untill the next morning. She wrote down everything I told her and stated that I would get a call from a manager the next day. The next day the manager called me. He appoligized for what had happened, and said he would call me back on Tuesday (2 days from when I talked to him) to tell me what was going on and to try to make things right. He was very nice and had explained to me that house keeping should not have been in my room.
- Official Description (provided by the hotel):
- The Holiday Inn Express Poughkeepsie is a newly renovated hotel, located in the heart of the Hudson Valley. The upgrades have been specifically designed for the modern day traveler and family who need modern efficiency without sacrificing comfort. As always you can enjoy our complimentary, deluxe hot breakfast in the newly renovated Great Room. Connect with family and friends or get all of your important work done without any hassle by using the complimentary, high-speed wireless Internet. Enjoy your daily workout routine with new Lifefitness equipment in the 24 hour fitness center. Guests can enjoy the new features in the rooms such as: 6 USB ports to charge all your devices, new 50 inch flat screen television, and furniture designed for the modern day traveler. Each room has a refrigerator, microwave, and Keurig coffee machine. As always the plush bedding will ensure you get a rejuvenating night’s sleep. Guests visiting the area for business or pleasure can enjoy the convenience to the popular destinations such as the Culinary Institute of America, IBM, Vassar College, Marist College, and Vassar Brothers Medical Center. While visiting the scenic Hudson Valley, guests should make plans to see sights like the Walkway Over the Hudson, Frances Lehman Loeb Art Center and the Samuel L. Morse home at Locust Grove. Enjoy live entertainment at The Bardavon Opera House, Chance Theatre, and Mid-Hudson Civic Center, located only minutes from the hotel. The hotel is also a great location when venturing out to Historic Hyde Park and Rhinebeck which host the Franklin D. Roosevelt Home & Library, Vanderbilt Mansion and Eleanor Roosevelt Park, and Dutchess County Fairgrounds. Enjoy the convenience by taking the Metro North Train into Grand Central Station in New York City. ... more less
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- Also Known As:
- Holiday Inn Express Poughkeepsie Hotel Poughkeepsie
- Holiday Inn Poughkeepsie
- Poughkeepsie Holiday Inn Express