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“Highly Recommend - Great Service” 5 of 5 bubbles
Review of Holiday Inn Express Poughkeepsie

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Holiday Inn Express Poughkeepsie
Ranked #4 of 13 Hotels in Poughkeepsie
Certificate of Excellence
Fort Myers, Florida
Level Contributor
80 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Highly Recommend - Great Service”
5 of 5 bubbles Reviewed July 20, 2014

This is the second time I have had to use this hotel in an emergency situation. Front desk is always very accommodating and friendly. The bed is extremely comfortable and the room is clean and well appointed. Breakfast is also very good and has a nice variety.

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank diane2484
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiepoughkeepsie, Manager at Holiday Inn Express Poughkeepsie, responded to this review, July 28, 2014
Wow, thanks so much for your high recommendation of our hotel! Any emergency situation can be difficult, but our staff is always here to help. I'm glad that you were pleased with our friendly and accommodating service as well as our comfortable, clean guestrooms and delicious breakfast buffet variety. I hope that you will visit to stay with us again for a nonemergency trip. I think a relaxing getaway to one of the many amazing spas in the area is in order!

Warmest Regards,


Katherine Gambino
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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328 reviews from our community

Traveler rating
    101
    143
    61
    17
    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Turkish first
  • Any
English first
Pennsylvania
Level Contributor
153 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 bubbles Reviewed July 20, 2014

Was booked at this hotel by the Culinary Institute of America for a program held for our son for two nights in July. The location is immediately on Route 9 and located within 5 miles of many shop, restaurants, grocery stores, etc. Is about 5 miles to the Culinary Institute of America, 15 miles to the Vanderbilt Mansion and Franklin Delano Roosevelt (FDR) House, and about 45 minutes to West Point Military Academy.

The breakfast was plentiful with cinnamon buns, eggs, sausage, ham, make your own pancakes, cereals, yogurts, fruit cups, bagels, assorted breads, juices, coffees, teas, etc. Complimentary cookies, coffee, tea, and USA Today and local newspapers are provided.

Our room was quiet and did not face the highway. It was spacious enough, but only had double beds (much smaller than we were used to). The room itself had a refrigerator, microwave, iron, ironing boards, and travel essentials.

Overall, the hotel is a much older hotel showing obvious signs of wear, but was clean. Check in/check out was quick and efficient.

Room Tip: Be sure and ask for a room located away from the front of the hotel so it is not facing the Route 9...
See more room tips
  • Stayed July 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Teambono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiepoughkeepsie, Manager at Holiday Inn Express Poughkeepsie, responded to this review, July 28, 2014
Thank you for choosing to stay with us at the Holiday Inn Express Poughkeepsie during your recent trip to visit our lovely area's historic sites and the CIA! I was very happy to read all of your positive feedback with our hotel about our delicious complimentary breakfast buffet, daily fresh baked cookies and complimentary USA today paper available for all of our guests everyday. We would be honored to welcome you back to stay with us again during your next trip to Poughkeepsie. Enjoy the rest of your summer!

Warm Regards,

Katherine Gambino
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia Falls, Montana, United States
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed July 19, 2014

We were here for a week while visiting relatives. The staff was very friendly and helpful. Our room was clean, comfortable and quiet. We needed a few more clothes hangers and they were happy to oblige. The complimentary breakfast had a wide variety and something for anyone.

  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Billie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiepoughkeepsie, Manager at Holiday Inn Express Poughkeepsie, responded to this review, July 28, 2014
Thank you so much for taking the time out to share your experience at our hotel with the TripAdvisor community! Our friendly and helpful staff is here 24/7 to assist with all guest requests, so we were happy to provide those extra hangers to you. Our dedicated pantry staff always puts in that extra effort to ensure our complimentary breakfast buffet is up to the high standards that our guests deserve and I'm glad that you enjoyed it. We would love to have you back to stay with us again during your next family visit! We offer great group discounts for family reunions too!

Warmest Regards,

Katherine Gambino
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tarrytown
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed July 14, 2014

We went to Poughkeepsie to celebrate our wedding anniversary with dinner at the Culinary Institute of America and decided to make a day of it and stay over. The staff were all very nice and accommodating. We have a king room which was clean and very comfortable. The outside pool was perfect at the end of sight seeing on a hot day. All and all an enjoyable stay. Oh and Hyde Park has a drive in movie theater. You never see them anymore!

  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Momacita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiepoughkeepsie, Manager at Holiday Inn Express Poughkeepsie, responded to this review, July 17, 2014
We are thrilled that you chose to stay with us for your wedding anniversary trip! I'm sure that the Culinary Institute of America was the perfect dinning spot for you both on your special day. Since we are located so close to the Culinary Institute, it is so much more convenient to just stay overnight with us instead of enduring a long drive home after an indulgently delicious meal. Thank you so much for detailing your satisfaction with our staff and clean, comfortable rooms. Our outdoor pool and patio is a popular spot during the beautiful Dutchess County summer weather and I'm glad that you enjoyed it! The Hyde Park drive-in movie theatre is a great landmark that was established in 1950! I have been seeing movies there since I was a little girl and I have to say it is certainly something worth traveling for, there's no better way to watch the latest movies! There is SO much to see and do in Dutchess County. We hope that you will come back to visit all of the wonderful area attractions that you did not get a chance to view and that you will stay with us again when you do!

Warmest Regards,

Katherine Gambino
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Appleton, Wisconsin
Level Contributor
148 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed July 6, 2014

Our room was facing the back, so we did not hear any sounds from the highway. I don't know if other rooms are quiet. They have a large parking lot, which was nice for us, pulling a trailer. The desk staff gave us a late checkout and allowed us to leave the trailer in the lot until 5:30 pm after checking out. I think we could have left it longer, if we had needed to.

The only negative was a smell in the room when we arrived. After we turned on the air conditioner, the smell slowly dissipated.

I was surprised that the rate was $131 for Thursday night and $176 for Friday night. That seemed very high. I did not check other hotels.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vickys-Guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiepoughkeepsie, Manager at Holiday Inn Express Poughkeepsie, responded to this review, July 9, 2014
Thank you for your 4 star review of our hotel! We are lucky to have thick walls that provide a quiet experience for our guests staying in our newly redecorated rooms. I am glad that you enjoyed our complimentary parking on-site, which can accommodate multiple large buses and trailers for maximum convenience. Our staff is here to offer great hospitality to our valued guests even after their stay is over, so we were happy to allow you to leave your trailer in our parking lot until 5:30pm after checking out. I do want to apologize for the temporary smell in your room, we have already had our maintenance staff take a look at this and the issue has been eliminated. Our room rates are very similar to the other Poughkeepsie hotels, it just happened to be a very high demand weekend in the area during your visit. I hope that we will have the chance to welcome you back to stay with us again soon at our beautiful Holiday Inn Express in Poughkeepsie..this is the perfect time of year to visit the many Hudson Valley farms and farmers markets in the area! Happy Summer!

Warm Regards,

Katherine Gambino
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Neptune, Nj
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed June 26, 2014

We stayed here since it was close to the FDR mansion, and were happy with our choice We had a wonderful king room, with comfortable furniture. The only blip was our error in arriving a day after our scheduled reservation. We must have hit the wrong date on their website when making the reservation. We were very embarrassed about this, but the Assistant GM, Oliver, who was manning the front desk handled the situation beautifully. The hotel was very busy with wedding parties, so our error could not have been appreciated. In spite of that, we were made to feel very welcome, and Oliver was able to locate a room for us.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank johnNeptune_Nj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiepoughkeepsie, Manager at Holiday Inn Express Poughkeepsie, responded to this review, June 27, 2014
Thank you so much for taking the time to review our hotel and share your experience with the Tripadvisor community! You are not the first guest to accidentally book the wrong reservation arrival date and we are always happy to assist as best as possible no matter how busy the hotel might be. We are here to accommodate and assist our valued guests in any way possible and our great staff will always go above and beyond to do so! I hope that you enjoyed your visit to the historic FDR Estate & Library. If you have not yet visited the Staatsburgh State Historic Site/Mills Mansion or the Vanderbilt Estate I encourage you to make another trip to the area to tour these amazing mansions. We are also located almost directly across the street from Locust Grove, the birthplace of Morse Code inventor Samual B. Morse! If you would like any further suggestions of local historic sites and other tourist attractions please feel free to contact me to help plan your next visit!

Cheers!

Katherine Gambino
Sales Manager
(845) 473-1151 ext.147
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
177 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed June 20, 2014

Stayed here the night of a college reunion. The hotel is conveniently located, room was well maintained and clean. I liked the selection of pillows (soft and hard) that were labelled accordingly on the side of the pillowcase. Bed was comfortable. Check in was friendly and efficient. Breakfast had a nice selection of items and plenty of tables to sit at. Overall, a good place to stay a night or two if you need to be in Poughkeepsie.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lislander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiepoughkeepsie, Manager at Holiday Inn Express Poughkeepsie, responded to this review, June 24, 2014
I am so pleased that you chose our hotel for your college reunion visit! We strive to provide comfort, convenience, cleanliness and friendly, efficient service to all of our guests...thank you so much for your recognition of this! We would be honored to have you back to stay with us again. Independance Day weekend is coming up and there is no better place to watch the 4th of July fireworks than on the Poughkeepsie Waterfront. If you haven't already made plans I would recommend a weekend getaway to view the Poughkeepsie Firework Spectacular, the hot air balloon launches (taking place all weekend in Poughkeepsie and at various spots throughout Dutchess County) and the Dragon Boat Festival and Race! It's going to be a can't-miss weekend!

Warm Regards,

Katherine Gambino
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Poughkeepsie

Property: Holiday Inn Express Poughkeepsie
Address: 2750 South Rd, Rt. 9 & Sharon Dr., Poughkeepsie, NY 12601-5282
Phone Number:
Location: United States > New York > Poughkeepsie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Poughkeepsie
#5 Family Hotel in Poughkeepsie
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Poughkeepsie 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
The Holiday Inn Express Poughkeepsie is a newly renovated hotel, located in the heart of the Hudson Valley. The upgrades have been specifically designed for the modern day traveler and family who need modern efficiency without sacrificing comfort. As always you can enjoy our complimentary, deluxe hot breakfast in the newly renovated Great Room. Connect with family and friends or get all of your important work done without any hassle by using the complimentary, high-speed wireless Internet. Enjoy your daily workout routine with new Lifefitness equipment in the 24 hour fitness center. Guests can enjoy the new features in the rooms such as: 6 USB ports to charge all your devices, new 50 inch flat screen television, and furniture designed for the modern day traveler. Each room has a refrigerator, microwave, and Keurig coffee machine. As always the plush bedding will ensure you get a rejuvenating night’s sleep. Guests visiting the area for business or pleasure can enjoy the convenience to the popular destinations such as the Culinary Institute of America, IBM, Vassar College, Marist College, and Vassar Brothers Medical Center. While visiting the scenic Hudson Valley, guests should make plans to see sights like the Walkway Over the Hudson, Frances Lehman Loeb Art Center and the Samuel L. Morse home at Locust Grove. Enjoy live entertainment at The Bardavon Opera House, Chance Theatre, and Mid-Hudson Civic Center, located only minutes from the hotel. The hotel is also a great location when venturing out to Historic Hyde Park and Rhinebeck which host the Franklin D. Roosevelt Home & Library, Vanderbilt Mansion and Eleanor Roosevelt Park, and Dutchess County Fairgrounds. Enjoy the convenience by taking the Metro North Train into Grand Central Station in New York City. ... more   less 
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Also Known As:
Holiday Inn Express Poughkeepsie Hotel Poughkeepsie
Holiday Inn Poughkeepsie
Poughkeepsie Holiday Inn Express

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