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“Front desk staff goes above and beyond”

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Residence Inn Poughkeepsie
Ranked #6 of 13 Hotels in Poughkeepsie
Reviewed January 26, 2014

With a spacious living room, kitchen, and bedroom suite with a door to close in between, we could have stayed longer, if we could spare the time... Mima at the front desk was very eager to assist me with a future reservation and offered her card to work with me over the phone from home. The hot breakfast buffet included an interesting medley of multicolored potatoes. The location near IBM makes it perfect for business travelers.

  • Stayed: January 2014, traveled with family
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Thank ANNAMARGARET B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mima B, Guest Care Supervisor at Residence Inn Poughkeepsie, responded to this reviewResponded January 28, 2014

Hello Mrs. AnnaMargaret,

It was a pleasure having you stay with us. I am happy you contacted me to assist you with your future reservation. It means so much to me and my team that you have enjoyed our service and amenities. Thank you for your kind words.

Best Regards,
Mima B.

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154 - 160 of 284 reviews

Reviewed January 24, 2014

The room was spacious, with all the great amenities I love from a Residence Inn, and very clean. Jesse at check in was friendly, helpful, and efficient. Clara at check out was charming, caring, and anticipated all my needs. The gym could use maybe use an update, but other than that the hotel was wonderful and I will be returning shortly.

  • Stayed: January 2014, traveled with friends
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Thank GlobetrotterNYC212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mima B, Guest Care Supervisor at Residence Inn Poughkeepsie, responded to this reviewResponded January 28, 2014

Hello Mr. Richard M,

Thank you very much for your kind words. We appreciate the feedback of your recent stay. I will be sure to inform Jesse and Clara of your response.

Hope to have you back in the near future :).

Best Regards,
Mima B.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2013 via mobile

This property brand had always been consistent with great service and value. We went here for the weekend and just enjoyed the property and it's facilities. The staff was sooo nice and warm. The breakfast has always been great. The rooms were nice and clean. I love this brand.

Stayed: November 2013, traveled with friends
Thank Charles Victor C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PoughkeepsieResINN, Guest Care Supervisor at Residence Inn Poughkeepsie, responded to this reviewResponded January 14, 2014

Hello Mr. Tsak C,

Hope you are well.

Thank you for taking the time to share your experience at The Residence Inn, how you viewed our property and staff service. I will be sure to share your thoughts with our team. We would like to see you again, in the near future. We will welcome you back home! :)

Have a great day!

Best Regards,
Mima B.

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Reviewed December 1, 2013

The setting on a neon strip isn't anything to get excited about but this hotel offers easy access to the attractions in the area at reasonable price. The rooms are large and have space for a family to share the room without tripping all over each other. The kitchenettes are functional and seem to have everything needed to feed the troops.

  • Stayed: November 2013, traveled with family
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Thank Seadog14926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2013

Stayed at this Residence Inn to see some local attractions. The room was utilitarian at best, the free breakfast did not look appetizing, and the bed was extremely uncomfortable. A bleh smell also hangs in the air throughout the hotel. Marriott usually has good bedding, these beds definitely need updating!

  • Stayed: November 2013, traveled as a couple
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1  Thank JBarker34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mima B, Guest Care Supervisor at Residence Inn Poughkeepsie, responded to this reviewResponded March 2, 2014

Hello Mr. JBarker34,

Hope you are well.

Thank you for taking the time to share your experience with the Residence Inn Poughkeepsie.

You indicated that your stay was forgetable and our beds need to be updated. Our hotel is going on 10 years young this 2014 and was last renovated in 2012 which included new Marriott standard beds. We understand that everyone has different preferences from others and try to provide the best service as possible.

Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me.

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Reviewed November 8, 2013

Marriot Residence Inn, Poughkeepsie is an excellent and comfortable hotel to stay. I stayed in King size suite. The suite is fully equipped with kitchen and all the amenities which a traveler looks for. Cable TV was provided in living room as well as in bedroom. Rooms were neat & clean. Complimentary Breakfast was good and had lot of choice. Front desk staff was good & courteous. I stayed there for five nights and had a very good experience.

  • Stayed: October 2013, traveled on business
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Thank rajivnayyar111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2013

Stayed at the Marriott Residence Inn, Poughkeepsie, for six nights in October, 2013. We had planned the trip to see Hyde Park, etc., but everything we had planned to see was closed because of the U.S. Government shutdown. The Residence Inn was convenient for grocery shopping (we had a one-bedroom suite with kitchen facilities), and tourist attractions (Walkway over the Hudson, the "Gunks", etc.). Went into Danbury, Connecticut to a very upscale mall, went to Sleepy Hollow, found a great dog park a short distance away. Hotel itself is very clean, bed was comfortable, breakfast consisted of something for everyone's taste, and we had dinner two nights at the Manager's special dinners (I forget what they're actually called). Staff was very friendly -- we never came into the lobby without being greeted. Hope to go back next year to see Hyde Park and everything else we missed. Also, our dog was very well treated.

Room Tip: We stayed on the first floor which was very convenient when travelling with a dog. Apparently, the h...
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  • Stayed: October 2013, traveled as a couple
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Thank Donna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Poughkeepsie

Address: 2525 South Rd, Poughkeepsie, NY 12601-5465
Phone Number:
Location: United States > New York > Poughkeepsie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Poughkeepsie
#5 Business Hotel in Poughkeepsie
Price Range: $132 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Poughkeepsie 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Residence Inn Poughkeepsie Hotel has perfected the extended stay experience by combining the comforts of home with all the perks of a hotel. Situated directly in front of IBM and minutes from The Culinary Institute of America and Marist College, our hotel is perfect for project teams, relocations, temporary housing or corporate housing in Poughkeepsie, NY. Our all-suite Poughkeepsie hotel rooms offer separate areas for sleeping, living and dining. Unwind in our heated indoor swimming pool and whirlpool, Sport Court or game room. During your stay, you will feel at home with our complimentary daily hot breakfast buffet, The Residence Inn Mix - complimentary evening socials featuring local flavors, on-site yoga studio, complimentary WiFi access and friendly 24-hour hotel staff. In beautiful Hudson Valley, the Residence Inn Poughkeepsie Suites Hotel is close to IBM, Vassar College, the FDR & Vanderbilt Mansions and Millbrook Vineyards. We look forward to serving you in the Marriott tradition of excellence. ... more   less 
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Also Known As:
Residence Inn Poughkeepsie Hotel Poughkeepsie
Poughkeepsie Residence Inn

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