I was a diner the first month it opened and have been back several times to see if corporate would ever come around and evaluate the management. I am now convinced they have not.
I've eaten at TGI's for years and never encountered one so loud that you cannot hear the person sitting across the table. It even appears to affect the taste of the food! Lunch is a nightmare; why would I go back for dinner? Cleanliness may be in the eye of the beholder; but it seems to be a theme of many who have written reviews.