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Best Western Plus The Inn & Suites At The Falls
Ranked #2 of 13 Hotels in Poughkeepsie
Hyde Park
2 reviews
“Hidden Gem”
Reviewed January 2, 2014

Needed extra room when my growing family all came after the holidays. I was familiar with the hotel but never stayed there before Best Western took it over. I was pleasantly surprised by the beautiful lobby, nice size room and excellent breakfast. My granddaughter has a severe peanut, tree nut and egg allergy and still she had several breakfast options. Nicest thing about the hotel was the pleasant greeting when I checked in on the night of December 29. After checking out on the 31st I realized I left my Nook on the nightstand. I called about eight hours later expecting the Nook was long gone since I had not gotten around to putting my name on the case. I was happily informed that the maid found it, turned it in to the front desk and that the manager locked it in the safe to keep it safe. I picked it up two days later and was again greeted by the same receptionist who remembered me from check-in. Thanks to all for a very nice stay and for the confirmation that there still are good people in the world..

Room Tip: Ask for a room with a view of the falls.
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  • Stayed December 2013, traveled with family
    • Value
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Helpful?
Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this review, January 4, 2014
Hi John, The staff and I want to thank you for your gratitude, everyone tries to go out of their way to make each guest's stay memorable. Our housekeeper was only to happy to return your Nook to you and also to say thank you. They never expect a reward for doing their job when returning items left behind. Happy New Year to you and your family and we hope to see you back this year.
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609 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
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  • English first
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English first
Poughkeepsie
1 review
Reviewed December 31, 2013

Big comfortable room. Quiet area. Nice breakfast. Pleasant staff. Stayed to watch my son wrestle and was pleased with the stay. Nice area close to the school. Nice places to dine and was in a quiet area. Will stay there again next year as well.


  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Easytobook.com

Helpful?
Thank Lance B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this review, January 2, 2014
Thank you and we look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Browns Mills, New Jersey
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 28, 2013

It had just snowed the night before Christmas and the next day was cold (the highest was 23 degrees during the day and a frigid 17 degrees at night). It looked like winter wonderland, a true white Christmas with the snow on the lawn and on the banks of the creek. Thewater falls were still flowing and it looked delightful from any window at the hotel. The room was nice and toasty, comfortable and inviting. The hotel and the charming surroundings were peaceful and quiet. Checking in was quick and without any problems, just like our departure. My husband and I enjoyed it so much we are planning to stay longer next time.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western

Helpful?
Thank MADELINE S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this review, December 30, 2013
Madeline, Thank you for a wonderful review. We look forward to hosting your stays in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Globe, United States
1 review
Reviewed December 24, 2013

This hotel is all brick with an archway you drive through to get in. The staff are all friendly, but if you happen to be there when Shauntee (sp?) is on duty, you will be in for a treat. She is the nicest person you could ever meet and she knows everything about the area and the New York City if you decide to go visit there. The breakfast is top notch, the rooms are spacious and comfortable and there is a workout room with a beautiful view of the river that runs behind the property. I've stayed at a lot of Best Westerns but this one absolutely shines as the best place to stay. We went in the middle of some heavy winter weather but they kept the parking lot and sidewalks clear. I really can't say enough how nice a facility this is.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Shane K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this review, December 30, 2013
Shane, Thank you for taking the time to write your review. Our staff does go out of their way to make every persons stay here exceptional. Please come back in the future we look forward to hosting your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kings Park, NY, United States
Level 2 Contributor
6 reviews
6 hotel reviews
Reviewed December 20, 2013

I was pleasantly surprised with the cleanliness, friendliness, and amenities of this solid value hotel. Nestled off of the road in a private setting you are surrounded by nature and quality with a restful night's sleep.

  • Stayed December 2013, traveled on business
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Review collected in partnership with Best Western

Helpful?
Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this review, December 23, 2013
Hi Chris, Thank you for taking the time to write your review. We hope you return in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tuxedo Park, New York
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 17, 2013

We were looking it have a restful weekend, and boy did we ever! Our room was very comfortable and the staff was extremely helpful. We had a bit of trouble with the fridge in our room and Shonte was there within 5 minutes to come and swap it out for us. Breakfast was ok, not a lot of choices, but ok. We will definitely be returning for another visit!

Room Tip: Request a room with a view of the water.
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danielle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this review, December 19, 2013
Hi Danielle, Thank you for writing your review and we look forward to hosting your next stay. Happy Holidays to you and your family.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hagerstown, Maryland
Level 4 Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 15, 2013 via mobile

Beautiful setting. Very friendly staff. Comfortable rooms and great price. Nice complimentary breakfast, too.
Not on the beaten path and not your average chain ...we were a little hesitant because of the $89 price so had to ride by first..pleasantly surprised..I left my Kindle in a drawer and within 10 minutes of leaving someone called me on the phone and told me I had forgotten it. we really couldn't have asked for anything more we were quite pleased..enjoy your stay..

Stayed December 2013, traveled with family
Helpful?
Thank shg48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this review, December 16, 2013
Thank you for staying with us. We do try to offer lower rates in the off season when we can. Rate does not reflect our quality of the hotel. We were only to happy to return your Kindle to you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus The Inn & Suites At The Falls

Property: Best Western Plus The Inn & Suites At The Falls
Address: 50 Red Oaks Mill Road, Poughkeepsie, NY 12603-3260
Phone Number:
Location: United States > New York > Poughkeepsie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Poughkeepsie
#3 Family Hotel in Poughkeepsie
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus The Inn & Suites At The Falls 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
Enjoy complimentary beer and wine daily at our Manager's Reception 5:30 PM to 7:30 PM. Guests can enjoy a complimentary breakfast each morning. We are a new 100% renovated hotel in the Historic Hudson Valley. Near IBM, Vassar and Marist Colleges. We have a beautiful setting along the water to relax after a busy day of site seeing or business meetings. Our hotel offers guests a country setting just minutes from Route 9 and all that the Hudson Valley has to offer. We have a 24 hour business center and state of the art fitness center. Complimentary Wireless High Speed Internet in the entire hotel and select rooms with Wired High Speed internet also. All rooms have Mircowave and Fridge. Enjoy a Jacuzzi whirlpool in all the King Suites. ... more   less 
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Also Known As:
Best Western Plus The Inn And Suites At The Falls
Best Western Plus The Inn & Suites At The Falls Hotel Poughkeepsie

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