We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice experience”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Best Western Plus The Inn & Suites At The Falls
Ranked #2 of 13 Hotels in Poughkeepsie
Reviewed January 15, 2013

I stayed in the king whirlpool suite. Ton's of space, awesome view of the water, great breakfast and excellent staff. The hotel seems a bit dated and could use some internal facelifts (parts of my room seemed a bit poorly maintained). Overall great and I'd highly recommend. I travel in the area very often and it is nice to get off Rt 9 to get away from the hustle and bustle. Really gives you a much better experience and shows how beautiful the hudson valley is!

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BizzTrav11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this reviewResponded January 17, 2013

Thank you for your kind comments and sharing them with our future guests. Your suggestions and information helps us to make changes to better our hotel. We look forward to hosting your stay in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (634)
Traveler rating
Traveler type
Time of year
Language

556 - 562 of 634 reviews

Reviewed January 12, 2013

In past visits to this area we normally stayed at the Inn at Arbor Ridge in Hopewell Junction. This time we decided to lodge here six days over the New Year’s holiday. The decision was a good one. We arrived after 9PM but had called ahead advising the front desk of our late arrival. The front desk clerk, Michael, had our room ready when we arrived. He was pleasant, courteous, and made us feel right at home. We had a first floor room with king size bed. The room was clean and modern with a nice view of the river. The bed was comfortable too. The only drawback was the comforter. It was too light. We asked Michael for a second blanket and he had one ready for our use for the remainder of our stay. Also, there was one minor problem during our stay. The heat for the core building areas (front desk and hallways) had gone out one evening and morning breakfast was a bit chilly. Recommend developing an emergency checklist to have on hand for your staff to reference when there’s a heating problem. Otherwise, we were extremely pleased with everything our stay here. We will stay at this Best Western on future visits to this area.

Room Tip: Ask for a room with a view of the river.
See more room tips
  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank STEVEN D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this reviewResponded January 14, 2013

I am sorry the heat went out in the public area during your stay. The service men were able to get us back up and heating the area very quickly. The blankets are fleece and this is the type that most guests requested prior to us buying them last month. Most guests like a fleece blanket since they control the heat temp in their own room. I am sorry we did not have a heavy comforter that would have been more to your liking. Our staff would like to thank you for your kind words.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2013

  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank MARIA S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this reviewResponded January 14, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 10, 2013

This property was recently purchased by Best Western and completely redone. That said, it is very clean and inviting. The common area where breakfast is served is very comfortable. The room, however, was a little cramped. We had two queen sized beds for two adults, a 10 year old, 5 year old and infant. hile that may sound like a lot of people, we usually do okay. There was only space in the middle between the beds, not on the wall side of the beds, and the area in front of the beds was also cramped. there may have just been too much furniture in the room for its size. The bathroom and sink area was larger than it needed to be and there was where some of the extra room went.

  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nutritiondr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this reviewResponded January 11, 2013

Next time you are in the area, if you let us know for just a few dollars more per night we could upgraded you to a suite that would have so much more room for your family to spread out. If that is not an option every hotel has rooms that are slightly different in size like an end room that would be larger. Let us know so we can make your stay perfect in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2013

We love booking a room facing the creek. It is relaxing and lovely to look at during any season. In the summer we love to eat on the terrace overlooking the creek. The continental breakfast is more than the usual. The place is immaculately clean.

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank MADELINE S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this reviewResponded January 11, 2013

Thank you for taking the time to share your experience. We look forward to hosting your stay next time you come to Poughkeepsie.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 21, 2012

Enjoy our stay. Will return for our next family visit.
Breaksfast was very nice.
I like the the view from our room.
Front desk - Very Helpful when we need directions.
Bed was very comfortable. I like the setup of the bathroom.



  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank BERNICE C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this reviewResponded December 22, 2012

Our staff thanks you for the nice comments. Hope we see you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2012

I recently stayed here overnight because I was going to a show at The Chance. I stayed on the 2nd floor in room 211, which has a king bed. The room was very clean and modern with a nice view of the river. The bed was comfortable, however a thicker comforter would have been nice. I was very pleased with the property, room, front desk service and location of the hotel....my only suggestion would be to improve the continental breakfast. A larger selection of pastries and muffins and perhaps an additional waffle maker would help. One guest proceeded to make waffle after waffle as my boyfriend stood by waiting for his turn. Other then that, I enjoyed everything about this hotel.

Room Tip: Ask for a room toward the back of the building so you don't get the noise from the main road at...
See more room tips
  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cleif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol R, General Manager at Best Western Plus The Inn & Suites At The Falls, responded to this reviewResponded December 18, 2012

Great comments. We are working on improving our breakfast we just added hard boiled eggs per customer requests. The newest item we added is a strawberry or blueberry waffle along with the original flavor everyday. We are still looking for more items to improve our breakfast. Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Poughkeepsie
3.0 mi away
Hampton Inn & Suites Poughkeepsie
3.2 mi away
Courtyard Poughkeepsie
Courtyard Poughkeepsie
#4 of 13 in Poughkeepsie
444 reviews
3.3 mi away
Holiday Inn Express Poughkeepsie
Show Prices
Show Prices
Show Prices
4.6 mi away
Poughkeepsie Grand Hotel
Poughkeepsie Grand Hotel
#5 of 13 in Poughkeepsie
279 reviews
11.7 mi away
Hampton Inn by Hilton New Paltz NY
3.2 mi away
Residence Inn Poughkeepsie
Residence Inn Poughkeepsie
#6 of 13 in Poughkeepsie
288 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Plus The Inn & Suites At The Falls? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus The Inn & Suites At The Falls

Address: 50 Red Oaks Mill Road, Poughkeepsie, NY 12603-3260
Phone Number:
Location: United States > New York > Poughkeepsie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Poughkeepsie
#3 Family Hotel in Poughkeepsie
Price Range: $105 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus The Inn & Suites At The Falls 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
Enjoy complimentary beer and wine daily at our Manager's Reception 5:30 PM to 7:30 PM. Guests can enjoy a complimentary breakfast each morning. We are a new 100% renovated hotel in the Historic Hudson Valley. Near IBM, Vassar and Marist Colleges. We have a beautiful setting along the water to relax after a busy day of site seeing or business meetings. Our hotel offers guests a country setting just minutes from Route 9 and all that the Hudson Valley has to offer. We have a 24 hour business center and state of the art fitness center. Complimentary Wireless High Speed Internet in the entire hotel and select rooms with Wired High Speed internet also. All rooms have Mircowave and Fridge. Enjoy a Jacuzzi whirlpool in all the King Suites. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Best Western, Priceline, Booking.com, Hotels.com, Travelocity, Orbitz, Cancelon, Hotwire, getaroom.com and TripOnline SA so you can book your Best Western Plus The Inn & Suites At The Falls reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus The Inn And Suites At The Falls
Best Western Plus The Inn & Suites At The Falls Hotel Poughkeepsie

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing