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“nice hotel, breakfast could use some work”

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Hampton Inn & Suites Poughkeepsie
Ranked #1 of 13 Hotels in Poughkeepsie
Certificate of Excellence
Reviewed April 8, 2013

Great beds, pillows. Front desk staff great. I had remote control and phone not working and they quickly fixed everything. Location to IBM was great. However, the breakfast needs some work. The eggs and sides are gross and lukewarm. Non fat yogurt would be welcome.

Room Tip: first floor has high ceilings, very quiet rooms
  • Stayed: March 2013, traveled on business
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2  Thank marth4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnSuitesGM, General Manager at Hampton Inn & Suites Poughkeepsie, responded to this reviewResponded April 10, 2013

Thank you from the team at the Hampton Inn & Suites Poughkeepsie NY for taking the time to post your review of our hotel. I'm sorry that you found our breakfast to be short to what you expect. I will share your comments with my breakfast team and find a better solution for our eggs.

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693 - 699 of 855 reviews

Reviewed April 8, 2013

If you're visiting Poughkeepsie, keep the Hampton Inn in mind. We go there for one night about once or twice a year and have stayed at several of the chains. Hampton Inn is my favorite because it is convienent, easy to access, clean and offers a good breakfast. The hotel rooms are generous and comfortable. It isn't a place to stay for an extended period of time, but for a quick trip, this would get my vote.

  • Stayed: April 2013, traveled with family
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1  Thank Gophillies20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnSuitesGM, General Manager at Hampton Inn & Suites Poughkeepsie, responded to this reviewResponded April 10, 2013

Thank you for submitting your feedback regarding your stay with us in ….. The entire staff truly appreciates your kind words and look forward to seeing you again in the future. Please contact us the next time your travels bring you to Poughkeepsie, NY.

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Reviewed April 8, 2013

This Hampton Inn was outstanding. Wonderful room, greeted appropriately as a Gold member and offered amenities or points. Clean, well run, inviting and it allowed you to truly relax and enjoy your stay. I'm a "road warrior" and the little things are important to me - working TV, coffee in the lobby, pleasant staff, etc. This property has it all.

Room Tip: Try to get an upgrade to the "suite" room. It's worth it.
  • Stayed: April 2013, traveled on business
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1  Thank C1Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnSuitesGM, General Manager at Hampton Inn & Suites Poughkeepsie, responded to this reviewResponded April 10, 2013

Dear Valued Guest, Thank you for taking the time to post such wonderful comments regarding your recent stay at our hotel. We are so glad you decided to give our hotel a try and found the amenities and the customer service were more than you expected. Thank you for staying with us and you look forward to seeing you when...

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Reviewed March 21, 2013

Everything was as expected for a Hampton Inn. We ate well at the CIA and slept well at the Hampton Inn. The TV reminded us of how much we like our gigantic HDTV at home, but was perfectly adequate. The complimentary breakfast at a Hampton Inn always includes something other than straight carbohydrates, which I appreciate very much. This time it was slightly dry scrambled eggs and paper-thin bacon - not gourmet food, but a really good deal in a free breakfast. I'm very sensitive to fragrances - nothing untoward in this Hampton Inn! You will enjoy your stay.

  • Stayed: March 2013, traveled as a couple
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1  Thank ccdjml
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnSuitesGM, General Manager at Hampton Inn & Suites Poughkeepsie, responded to this reviewResponded April 10, 2013

Thank you for your review of your recent stay with us. I have shared your comments with our staff and they were very thankful. We look forward to seeing you again soon!

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Reviewed March 2, 2013

fast and friendly service - good sized room - nice bathroom - excellent breakfast
good location to little bar next door as well as several good eating places within a mile
2 minutes to downtown
the breakfast during the week lasts till 10 am.
the only odd thing about Poughkeepsie it the amount of u-turns it takes to get anywhere

Room Tip: check the thermostat when you enter to have it the way you want it
  • Stayed: February 2013, traveled on business
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1  Thank thomasannen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnSuitesGM, General Manager at Hampton Inn & Suites Poughkeepsie, responded to this reviewResponded April 10, 2013

Hello - I appreciate you staying with us. I'm glad you enjoyed the hotel. I hope to have you stay with us again real soon.

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Reviewed February 28, 2013

We had a great stay at this very clean and comfortable Hampton Inn. The front desk staff were extremely friendly and helpful and the rooms felt newly appointed and clean. In addition to changing the bedspread covers for every guest, their mattresses were oh so comfy! Right down the street is the Culinary Institute of America. A great spot to have a delicious meal!

  • Stayed: February 2013, traveled with family
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1  Thank coolseb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnSuitesGM, General Manager at Hampton Inn & Suites Poughkeepsie, responded to this reviewResponded March 1, 2013

Thank you from the team at the Hampton Inn & Suites Poughkeepsie NY for taking the time to post your review of our hotel. I'm happy to see our wonderful staff exceeded your expectations. Our staff displays HAMPTONALITY everyday and I'm delighted you were able to witness it firsthand. I am also glad you enjoyed our town - we have some amazing restaurants and shops and I am glad you were able to enjoy what Poughkeepsie has to offer!

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Reviewed February 28, 2013

Staff admitted this is a common problem. You need to check your mattress before sleeping in rooms! Once we discovered the problem the staff was helpful in moving us to a new room and putting all our clothes through their dryers. But, if you're going to stay here check the mattress and bed skirt before bringing your items into the room!

  • Stayed: February 2013, traveled on business
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6  Thank Rob D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnSuitesGM, General Manager at Hampton Inn & Suites Poughkeepsie, responded to this reviewResponded March 1, 2013

Rob,

Thank you for taking the time to share your recent experience with us via TripAdvisor. We are so sorry for the unfortunate experience you had during your stay and we appreciate your flexibility as we worked to correct the situation. We know all too well there is always a risk that hitchhiking bed bugs will be introduced into one of our hotel guestrooms. Catching bed bugs ahead of a guest sighting/attack is clearly the best possible outcome; however sometimes that is not possible like in your case. Our entire property is inspected thoroughly and routinely for Bed Bugs as well as other Common Pest activity. Every member of our staff and management team is trained on a regular basis in the proper procedures for dealing with potential pest issues including Bed Bugs. Prevention is our highest priority. Please know that we take the health and safety of our guests very seriously and as such we work closely with a professional pest control company to address and prevent situation as yours. The necessary measures were already taken. I am grateful you allowed us to find you a more comfortable room for the duration of your stay and actions that my team members took were prompt. That shows me that constant training is paying off. I hope you will consider visiting us again should you return to our area in the future. Like I mentioned on the phone when we spoke early this week If we may be of any additional assistance or if you would like to discuss your stay further, please do not hesitate to contact our offices directly.

Thank you,

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Additional Information about Hampton Inn & Suites Poughkeepsie

Address: 2361 South Rd, US-Route 9, Poughkeepsie, NY 12601-5585
Phone Number:
Location: United States > New York > Poughkeepsie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Poughkeepsie
#1 Best Value Hotel in Poughkeepsie
#4 Business Hotel in Poughkeepsie
Price Range: $112 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Poughkeepsie 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
Welcome to the Hampton Inn & Suites Poughkeepsie hotel, situated in the heart of the Hudson Valley, right next door to IBM HQ. Our inviting hotel is located near exciting kayaking, fishing and boating opportunities. Enjoy a day's shopping at the Poughkeepsie Galleria or play golf with friends on local courses. Explore Marist College and Vassar College, and discover a range of art galleries on Main Street and the Waterfront only minutes away. Take advantage of easy access from NYC with the Metro North (MTA), just 5 miles from the hotel. Unwind in a comfortable guest room and enjoy a range of amenities for your comfort and convenience. Relax with a movie and choice of premium channels on a LCD TV when staying at this hotel in Poughkeepsie, NY. Catch up with work at the desk and stay connected with business using our WiFi. Rest easily on a clean and fresh Hampton bed(R). Choose a spacious suite with a seating area and in-room microwave and refrigerator, or unwind in one of the whirlpool suites. Wake up to Hampton's free hot breakfast(R) in the restaurant or grab a Hampton On the Run(R) Breakfast Bag and enjoy breakfast on the go. Work out in the fitness center or revive with a refreshing swim in the pool while staying at Hampton Inn & Suites Poughkeepsie. Stay in touch with work in the business center and hold successful meeting and conferences in our two versatile meeting rooms. ... more   less 
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Also Known As:
Hampton Inn Suites Poughkeepsie Hotel Poughkeepsie
Hampton Inn Poughkeepsie

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