I read the reviews on Yelp and Tripadvisor and knew it was nothing special. I knew it was going to be a cheap basic hotel. But I never thought it was dirty, gross, grimey, and generally unacceptable as a hotel. But we needed a cheap place to stay for a wedding nearby. Ugh, never again!
We found animal droppings in the pull-out couch of our King Size Bedroom. When I notified the older gentleman working the front desk, he didn't even apologize. He simply asked if I wanted to switch our room. I blankly stared back at him because I was speechless. He said the same room size was not available but he would call if another one became available. It happened the next day but we were already on our way out to the wedding.
In addition, the window of our room had spider webs in the corners. We found hair in the bathroom. It was just disgusting everywhere. The only reason we could sleep through two nights was with help of alcohol.
Forget their continental breakfast. I'd rather eat high school cafeteria food.
The only reason why I didn't give one star rating is because after I filed a formal complaint, the general manager offered me a refund for the one night stay. His response was prompt and I appreciated the refund. But you'd think him and the staff would read these reviews to avoid these situations and get their act together.
Unless you're foreigner who can't read these reviews or you're a junkie, avoid this place at all cost!
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- Also Known As:
- Days Inn Port Jervis Hotel Port Jervis
- Comfort Inn Port Jervis
- Port Jervis Comfort Inn