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“Good Food and Great service...nice Atmosphere”
4 of 5 bubbles Review of Don Juan

Don Juan
Ranked #36 of 57 Restaurants in Pleasantville
Cuisines: Mexican
More restaurant details
Restaurant details
Dining options: Dinner, Lunch, Reservations, Seating, Waitstaff
Description: new restarant opened January 2011
Pleasantville, New York
1 review
“Good Food and Great service...nice Atmosphere”
4 of 5 bubbles Reviewed May 11, 2011

This is a very nice place ,i came with my friends for the weekend and we had an excellent experiance...Mojitos , Frozen Margaritas are great....i had some cubed filet mignon with bacon and jalapenos it is a great dish , awsome...and my server he was friendly and attentive ...he us to work at Chappaqua with one of the Bartenders ..... its nice to see friendly people at Don Juan's...keep the good work and GOOD LUCK!!!!!!

  • Visited May 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank mike_uriso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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20 reviews from our community

Visitor rating
    2
    8
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    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Westchester County
Level Contributor
333 reviews
197 restaurant reviews
common_n_restaurant_reviews_1bd8 177 helpful votes
“Finally, Decent Reasonably Price Local Mexican”
4 of 5 bubbles Reviewed March 28, 2011

Lower Westchester County residents largely have two types of sit-down, reservation-taking restaurant choices. The first type feature decent food at high prices – places you don’t dislike but don’t frequent because the bill exceeds the experience (for example, Pleasantville’s Mediterraneo). The second type features exceptional food at towering prices (Pleasantville’s Iron Horse Grill) – places you return to on your anniversary. With the opening of Don Rodriguez’ Don Juan Mexican restaurant residents finally have a choice that falls slightly higher on the food quality spectrum and slightly lower on the price spectrum (though certainly not cheap). Local residents also have an outlet for their traditional Mexican cravings less expensive than Ossining’s “Guadalajara” and better presented than Ossining’s “South of the Border”. Don Juan’s food defies questioning with robust portions of well-prepared straight traditional (to the theme not to actual Mexican cuisine) dishes. At $7 a pop, standard margaritas clearly represent the way to go and a decision that the generic wine and beer lists make unassailable (Mexico brews decent beer and while Spain is not Mexico, tempanillo makes for a much better pairing than the nonspecific chardonnay on offer). Ask to sit in the front dining room if you are with young kids or you and the girls plan to do a couple of tequila shots and the back dining room if you on a date or a date night. In short, support should be shown for this reasonable dining option.

  • Visited March 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank thewestchestarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chappaqua, NY
Level Contributor
47 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
“Very Uncomfortable Experience”
2 of 5 bubbles Reviewed March 5, 2011

We went to Don Juan tonight to try it out despite a friend telling us the food was no good. We are always excited to have new ethnic restaurants in northern Westchester but sadly, this one is not worth dining at. Here is the review.

Arrived 6PM Saturday night Jan 22. they gave us table/booth in back corner. seat backs in booths are shared with the adjoining booth and are also very high so you can;t see anything behind or in front. And the ceilings are quite low and it is very claustrophobic feeling. Seats are shallow (hope you are thin and small like us) and very uncomfortable. We asked to be moved to another table in the middle and they moved us so at least we were not in the closed in corner. We were lucky enough to have energetic kids sitting back to back with us and felt every kick, bounce and movement but that was not what caused the bad experience. Upon sitting, the waiter was so impatient. He approached us almost once every minute very pushy trying to get us to order. We were trying to read through the menu and wanted to have a few minutes to think about. We ordered some beers and sodas and after he brought those he continues to harrass us to order. Finally he just came over and actually would not walk away till we ordered. Just to give perspective. We ordered drinks right away and meals about 10 minutes after arriving. In that span, he came over 6 times!!!!

My wife asked for combo enchillada dish but waiter actually said could not be done and she had to get all chicken, cheese or beef because "kitchen was too busy". Amazingly restaurant was still not full but it was comical that he refused to honor something on the menu. finally he agreed to do two out of three like he was doing us a favor. What does he expect, not to be crowded on a Saturday night? We asked for black beans instead of refried for one of the dishes and the waiter rolled his eyes like we are a pain.

One positive, the bus boy who brought water and chips was very diligent and available. The food came after about 15 minutes. The waiter brought the food and handed me my plate of shrimp because he could not reach over, I took the plate and it was burning hot. He actually burned me. I dropped the plate from above onto the table and he said he was sorry!! The food was average at best. My $18 shrimp was tasty but for 6 shrimp, small amount of rice and some broccolli, $18 is quite high.

Waiter kept coming back trying to take our plates despite us actually still eating. All in all, very disappointing and comical that the waiter was so awful. Owners and maitre'd were courteous and nice but I don't really think they know what they are doing. We wont be back. Need to find a good mexican.....................

  • Visited February 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank DavidHaup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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