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“Mixed bag.”

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Holiday Inn Plattsburgh
Ranked #8 of 14 Hotels in Plattsburgh
GreenLeadersSilver level
Concord, NH
Level Contributor
5 reviews
“Mixed bag.”
2 of 5 bubbles Reviewed August 23, 2007

This hotel was adequate. The room was typical and fairly clean. The maid service was not ideal. The hotel has a very nice indoor pool facility and a typical fitness room with aging equipment.
Our biggest complaint was at the restaurant. They guarantee a excellent meal. After 30 min of waiting and watching others go in and out, our waitress apologized stating that "omelettes take longer." After 5 more minutes, we left.
If we were to return to Plattsburgh, we would probably choose a different hotel.

  • Liked — location
  • Disliked — cleanliness and restaurant
  • Stayed July 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Easygoer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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213 reviews from our community

Traveler rating
    72
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    44
    17
    14
See reviews for
74
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8
55
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Auburn, Massachusetts
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed August 21, 2007

Owners are not of american descent.

I travel extensively in this area and needed a good place I can count on. It is not here.

The people at the desk will give you a big smile and tell you what you want to hear. Press them, do not let them fool you. The service was terrible.

I had to come all the way down to the front desk just for an ice bucket. Then I had to go to another floor to get the ice.

The rooms were ok, but nothing I would be excited about.

I had damage to my car from idiots parking too close. There is a huge parking lot.

The bar is extremely small. If you get a seat, it is enjoyable. You can order food at the bar.

I finally found a great deal and great service at Best Western.

  • Liked — Location
  • Disliked — Everything
  • Stayed May 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank beachridr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
2 of 5 bubbles Reviewed August 2, 2007

Don't look to close, the hotel needs a total sprucing up...begin with the elevator which was just plain grungy. The public areas seemed dirty, the rooms just a bit better, old air conditioners were dirty and loud, bedspreads have seen better decades.

The two guys who work the front desk were clueless, the ladies on the front desk were great...check in with the guys 25 minutes.

Good deals for breakfast in the restaurant...when I was there the restaurant didn't serve lunch or room service during the day, might want to check on that if that is something you count on.

Location was great, lots of shopping and restaurants within minutes of the place.

With a good cleaning this would be a nice place.

  • Stayed July 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank dlb264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paisley, Scotland
1 review
4 of 5 bubbles Reviewed January 22, 2007

Having just returned from the area, we spent 2 nights in the Holiday Inn. Set just off interstate 87 it is easy to get to with plentyful parking and although a couple of miles from downtown Plattsburgh it is a straight uncomplicated road in to the town centre. The rooms are clean and well presented, the restuarant was quiet but acceptable for dinner but we found eating in the town will you give better results, the breakfast both in the restuarant and on room service is excellent, a must try is the Cinnamon French Toast a dream in itself, the staff are helpful and friendly on the whole. The pool is of a good size and heated to a comfortable temperature and relatively quiet. Downside is you can not bank on the opening hours of the bar / lounge, it opens at 5pm and closes whenever so if you fancy a tipple before bed make sure you have something with you, there are vending machines on every floor and ice machines on 2 that will keep you supplied with soft drinks as mixers. Our only gripe was the lack of a safe in the room, you have to deposit in the safe boxes behind the desk, if you do make sure that they give you a key, they did not give us the key, supposed new staff member, and allocated the box to someone else this meant at check out they had to locate the other guest for us to gain access to our flight tickets and passports, thankfully that guest was still in the hotel. On the whole though we had a pleasant stay and would consider the hotel again on our next visit.

Stayed January 2007
Helpful?
Thank alanab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed January 7, 2007

No complaints...Excellent and helpful staff, rooms are VERY spacious and appointed well enough. THere is a well maintained Pool, rooms have internet access but what was very nice is there are 2 computers in the main lobby if you do not have a laptop and want to surf or check emails.

Coffee/tea/H-chocolate is available in the main lobby...C-Breakfast would be nice as most other hotels in the area do offer it but not at this Holiday Inn.

Overall a good place to stay and are Child friendly.

  • Liked — Location/Staff/Amenities
  • Disliked — Ice machine one 2 of 4 floors
  • Stayed January 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank John_the_travel_guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 bubbles Reviewed June 7, 2006

Not the newest hotel out there. Also staff does not seem interested in helping business travels at all. Would recommend taken business someplace else for sure. As I am starting to notice is the case for most of the Holiday Inn's I have stayed at.

  • Stayed June 2006, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLC, UT
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed October 31, 2005

Great hotel and prices. Worth every penny.

  • Stayed October 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TamiUT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Plattsburgh

Property: Holiday Inn Plattsburgh
Address: 412 State Route 3, Plattsburgh, NY 12901-6519
Phone Number:
Location: United States > New York > Plattsburgh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Plattsburgh
#6 Business Hotel in Plattsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Plattsburgh 3*
Number of rooms: 102
Official Description (provided by the hotel):
Relax in splendor at the foot of the Adirondack Mountains-wander through a city with a historical background-then tour beautiful Lake Champlain. The Holiday Inn Hotel Plattsburgh is conveniently located at the intersection of I-87 and Route 3 at Exit 37. The Plattsburgh Holiday Inn hasWireless and Wired Internet connections, new beds and pillows, and a comfortable, home-like atmosphere, we are proud to say that we have the finest property of all the Plattsburgh Hotels. We are minutes away from many local businesses and just a short drive to all area attractions. Lake Champlain, Ausable Chasm, and CVPH (Champlain Valley Physicians Hospital) are just some of the locations that are minutes away. Also, Burlington, VT is just an hour from our entrance. We are also just 1 hour from Lake Placid, the Olympic Center, and for skiing, the internationally famous Whiteface Mountain. The Canadian Border is only 25 minutes away and Montreal, QC is an hour from our I-87 exit. During the summer, there are several professional and amateur Plattsburgh Fishing Tournaments that take place right on Lake Champlain. Whatever your reason for coming-business or pleasure-let our friendly and professional staff at the Plattsburgh Holiday Inn show you the North Country's famous hospitality. ... more   less 
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Also Known As:
Holiday Inn Plattsburgh Hotel Plattsburgh
Plattsburgh Holiday Inn

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