We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel with Excellent Location”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Holiday Inn Plattsburgh
Ranked #8 of 14 Hotels in Plattsburgh
GreenLeadersSilver level
Albany, New York
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Great Hotel with Excellent Location”
Reviewed February 23, 2014

I stayed one night here for a business seminar I was attending on Saturday Feb 22 2014. The hotel itself was immaculate. It did have a small dining area and bar area..which I can't comment on but did look comfortable. There were couches and a small lounge for TV watching down off the lobby. Vending machines and I saw kids running to the pool area in their swim suits.
My room on the third floor faced the front of hotel overlooking the parking lot. It was a good sized room with a King size comfortable bed with a large screen TV and a many channels to choose from. I had a mini fridge, microwave, and a small one cup coffee maker. It had a lounge chair with an end table, a desk with a chair and a nice clean bathroom.
Down the hall near the soda machine was the ice machine as well. I had a very comfortable stay here minus the inevitable kids running up and down the halls till around 10:30pm and even knocked on my door and woke me up once. I'm sure if I picked up the phone to complain that they wold have taken care of it. I just kept my TV on and it did pretty much drown out the noise.
Also..if you didn't have access to a car or didnt want to drive around..this hotel is set back off the main drag but in the middle of everything. In front of the hotel parking lot is a Five Guys.. cross the street and there was Wendy's and a small strip mall that even had a Walmart, Sam's, Staples etc..
I would stay here again if ever in Plattsburgh..

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank livluvsunsand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

219 reviews from our community

Traveler rating
    75
    68
    45
    17
    14
See reviews for
76
56
8
57
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
lake placid ny
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 23, 2014

We stayed for one night during a hockey tourney. The rooms were clean ( bed bug guards on bed) and comfortable. Beds were comfortable. Heater/cooler was either very warm or cool- no in between.
Free breakfast was bare bones. No cut fruit or warmed items. I asked for 5 slices of lemon as I drink lemon water in the morning. They told me I was limited to 1 or 2 lemons only ( really). So I had to tell them 2 were for a friend and another was for Someone else. A friend with a gluton allergy asked them to microwave her oatmeal she brought and they refused, they called the manager and her refused as well.
These requests were simple- yet not treated with an easy fix. I recommend they improve customer service and they would receive much higher reviews.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank trish f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Plattsburgh, responded to this review, March 11, 2014
Dear trish f,

Thank you for taking the time to review our property. I am pleased to note that you found our rooms to be clean and our beds to be comfortable.

We are hospitality professionals who pride ourselves on delivering world class customer service and it is our regret that we failed to deliver an exemplary performance in this context. We want our guest to have a pleasant and professional experience when interacting with our staff and staying in our hotel. Please accept our sincere apologies for any inconvenience our service level has caused you and truly sorry for we fell below your standards on some amenities. Your comments are being shared with the hotel management and you can be confident that corrective measures will be taken to improve our guest services.

We know you have many choices when it comes to lodging and we hope you will continue to choose IHG for your travel needs.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed February 4, 2014 via mobile

We stayed one night at the Holiday Inn. We booked our room through Priceline and unlike previous reviews, we found staff to be friendly at check in and very efficient. We upgraded our room to a king bed (as opposed to two doubles) for $10.

Room was clean and spacious, bathroom was well attended and equipped. The downside was that we had a connecting door and would regularly hear the banging of the doors. If you are easily annoyed ask for a non-connecting room.

Walls are thin so beware of noises. We could hear children's laughter, talking, excitement. Good thing they slept through the night until the next morning.

There is a microwave in the room, although facing bed, therefore light in your eyes at night. Fridge makes noises but expected. Pillows are very soft, covers are decent and heater/cooler unit works fine.

Overall good stay for a night. Makes a good pit stop. Service is good, rooms are clean and decent size. Would stay again if in Plattsburg.

Stayed February 2014, traveled as a couple
Helpful?
1 Thank sanmtl2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Plattsburgh, responded to this review, February 20, 2014
Dear edenhreview,

Thank you for taking time to post a review of our property. We are delighted to read you liked your room accommodations and friendly staff. I apologize if some aspects of the hotel amenities and facilities prevented you from fully enjoying your stay with us. Rest assured that your comments will be reviewed by our team and take actions accordingly. We greatly appreciate your feedback as this is the best resource for improving guest services.

Regards,

Brenda J.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 20, 2014

When heading to Plattsburgh we enjoy staying at this hotel! The rooms are very clean and we are always treated nicely by the friendly staff! The breakfast room is very cozy and we love using the lovely large pool!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tarale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dexter, New York, United States
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 11, 2014

Beds were very comfortable. Heat was easily managed in the room. We were only there for one night, so we didn't swim at all. Lots of entertainment and room for groups of kids to hang out. Nice little bar for parents to hang out at. There were kids hockey teams and girls softball teams there. Breakfast is simple continental, but fine for a quick bite.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 315Ray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moose Jaw, Canada
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 5, 2014

Overall no major complaints. We stayed one night on our way to NYC, arriving a little later at night. The front desk staff was extremely friendly, the hotel and room was very clean and comfortable. Breakfast was plain, no hot foods like some locations and the only thing I would like to have seen is a recycle bin in the room. Good central location for some last minute shopping! Would stay here again.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blindbumpy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
Level Contributor
93 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed November 15, 2013

We stayed here just for one night in November. We stay often in Plattsburgh, but this was our first time at the Holiday Inn. Positive: The room was really spacious and clean. The bedding and pillows were nice and fluffy. There was a fridge, microwave and coffee maker in the room. There was a nice big tv and the channels came in really clear. The indoor pool had nice skylights and was very clean. We really enjoyed it. The staff were very nice and efficient. Location is good, near to all the shops and restaurants. Negative: The noise of the highway nearby. We didn't notice it when we first checked in because we were moving around and the tv was on. When we finally went to sleep though, it became pretty apparent. If you are a light sleeper you would definitely need earplugs. Otherwise try to get a room on the opposite side of the hotel furthest from the main highway. The bathroom door was really squeaky and made enough noise to wake my husband up when I went into the bathroom in the night. The breakfast was okay, but we were expecting it to be a bit better than the less expensive hotels in Plattsburgh who also offer free breakfast. It wasn't any better so that will not be a factor that sways us to stay there or not. A lot of the hotels have hot water for tea or coffee urns in the lobby throughout the day, but here it's only in the morning. It's a small thing, but it's nice to make a hot tea when you come in from the cold. The coffee maker in the room is no good for tea because the water just tastes like coffee, and there are no teas in the room in any case.
We would stay here again, but only if we were guaranteed a room on the quiet side.

Room Tip: Furthest side from the highway.
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank suitcaseattheready
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Plattsburgh hotels
0.3 mi away
Best Western Plus Plattsburgh
Best Western Plus Plattsburgh
#2 of 14 in Plattsburgh
4.5 of 5 bubbles 733 reviews
0.4 mi away
La Quinta Inn & Suites Plattsburgh
0.9 mi away
Hampton Inn & Suites Plattsburgh
Show Prices
Show Prices
Show Prices
0.7 mi away
Microtel Inn & Suites by Wyndham Plattsburgh
0.5 mi away
Days Inn & Suites Plattsburgh
Days Inn & Suites Plattsburgh
#4 of 14 in Plattsburgh
4.0 of 5 bubbles 838 reviews
0.2 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#6 of 14 in Plattsburgh
4.5 of 5 bubbles 275 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Plattsburgh? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Plattsburgh

Property: Holiday Inn Plattsburgh
Address: 412 State Route 3, Plattsburgh, NY 12901-6519
Phone Number:
Location: United States > New York > Plattsburgh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Plattsburgh
#6 Business Hotel in Plattsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Plattsburgh 3*
Number of rooms: 102
Official Description (provided by the hotel):
Relax in splendor at the foot of the Adirondack Mountains-wander through a city with a historical background-then tour beautiful Lake Champlain. The Holiday Inn Hotel Plattsburgh is conveniently located at the intersection of I-87 and Route 3 at Exit 37. The Plattsburgh Holiday Inn hasWireless and Wired Internet connections, new beds and pillows, and a comfortable, home-like atmosphere, we are proud to say that we have the finest property of all the Plattsburgh Hotels. We are minutes away from many local businesses and just a short drive to all area attractions. Lake Champlain, Ausable Chasm, and CVPH (Champlain Valley Physicians Hospital) are just some of the locations that are minutes away. Also, Burlington, VT is just an hour from our entrance. We are also just 1 hour from Lake Placid, the Olympic Center, and for skiing, the internationally famous Whiteface Mountain. The Canadian Border is only 25 minutes away and Montreal, QC is an hour from our I-87 exit. During the summer, there are several professional and amateur Plattsburgh Fishing Tournaments that take place right on Lake Champlain. Whatever your reason for coming-business or pleasure-let our friendly and professional staff at the Plattsburgh Holiday Inn show you the North Country's famous hospitality. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotwire, Orbitz, Travelocity, Hotels.com, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your Holiday Inn Plattsburgh reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Plattsburgh Hotel Plattsburgh
Plattsburgh Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing