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“Pathetic Room”

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Days Inn & Suites Plattsburgh
Ranked #4 of 14 Hotels in Plattsburgh
Certificate of Excellence
GreenLeadersSilver level
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838 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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  • English first
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English first
NY
Level Contributor
240 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed December 29, 2012

- Arrived a couple of days after a snowstorm. The plow was sitting in the parking lot, but the main roadway around the hotel didn't appear to have been touched. 3 or 4 inches of packed snow around the perimeter.
- Room wasn't ready when we arrived, and housekeeping had to be called to get it ready; finally got in about 3:20 with an appointment in town at 4:00pm. While waiting, heard another customer request toilet paper.
- Breakfast wasn't well planned. No forks available by 9:00am!?
- Maintenance in our room was sorely lacking.
-- Mold in the shower
-- Exhaust fan was held together with packing tape
-- Caulk was holding the wall covering to the wall, and in places, the wall covering was detached
- Walls are super thin. Could hear the snoring from the room next door.
- Heater kicks on and off quite loudly making it tough to sleep
- Towels are super thin, and nearly see-through

If you can afford it ... skip this one

Room Tip: A room at a better hotel would be preferred
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elbojbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WellsJac1, General Manager at Days Inn & Suites Plattsburgh, responded to this review, January 8, 2013
Dear elbojbb,

I'm sorry to hear your stay was unsatisfactory. It is our goal to not only meet expectations but to exceed them. I would love to address the issues you experienced with my staff.

Please feel free to contact me at 518-561-0403 or daysinngroupsales@gmail.com.

Yours in Hospitality,
Jackie Wells
General Manager
Days Inn & Suites
Plattsburgh,NY 12901
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
1 review
Reviewed December 27, 2012

I stayed 3 nights with my family for chritmas holidays,we enjoyed our stay.We had the pool,the spa,decent breakfast,free coffee 24H,fitness room,ice machine everywhere,near to all shopping and food locations,all that for a very affordable price.Definitely we'llcome back to days inn.Thank you to make our holidays better than we expect.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wisss69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WellsJac1, General Manager at Days Inn & Suites Plattsburgh, responded to this review, December 29, 2012
Dear Wisss69,

Thank you for reviewing us. I'm glad to hear you enjoyed your stay during the holidays.

Hope to see you on your next visit!

Yours in Hospitality,
Jackie Wells
General Manager
Days Inn & Suites
Plattsburgh,NY 12901
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites Plattsburgh

Property: Days Inn & Suites Plattsburgh
Address: 8 Everleth Dr, I 87 And Rt 3, Plattsburgh, NY 12901-6514
Phone Number:
Location: United States > New York > Plattsburgh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Plattsburgh
#5 Business Hotel in Plattsburgh
#5 Family Hotel in Plattsburgh
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn & Suites Plattsburgh 2*
Number of rooms: 105
Official Description (provided by the hotel):
Days Inn & Suites of Plattsburgh NY is located right off of exit 37, in the heart of the Adirondacks on Lake Champlain Our newly renovated breakfast room features our Deluxe Continental breakfast with omelettes, Belgium waffles, toast, yogurt, fresh fruit, oatmeal, cereal, coffee, tea, juices, and more! Onsite we offer an indoor pool, Jacuzzi, and seasonal outdoor pool. Our Free WI-fi and high speed internet will keep you connected whether it's business or leisure. Our rooms are comfortably accommodated with all new bedspreads, flat screen TV's, refrigerators, microwaves and coffee pots. The staff at the Days Inn & Suites is anxiously awaiting your arrival to show all that Plattsburgh has to offer. ... more   less 
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Also Known As:
Days Inn & Suites Plattsburgh Hotel Plattsburgh
Days Inn And Suites Plattsburgh
Days Inn Hotel Plattsburgh
Days Inn Plattsburgh
Plattsburgh Days Inn

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