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All reviews ground round pool side attached restaurant great pool indoor pool great place to stay game room easy access waffles plattsburgh ny would definitely stay here again business center nice stay exercise room clean rooms nice breakfast convenient location
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Reviewed May 19, 2019 via mobile

Stayed over for only 1 night. Hotel was perfect. Room was very clean,beds were comfortable. Full breakfast in the morning. Nice big pool and close to all of the shopping areas. I would reccomend a stay at this property!

Date of stay: May 2019
Trip type: Traveled as a couple
Thank traveltrap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nineplatt, Owner at Best Western Plus Plattsburgh, responded to this reviewResponded 5 weeks ago

Thank you for your extensive review of the hotel and the staff.
Travel safe
Bob Smith Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2019

Over all a good hotel. Good breakfast. My kids absolutely loved the pool. One downfall is it's a confusing layout so be prepared to walk if your at the far end and some of the arcade machines did take some of my kids money.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Wanderer18088682122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nineplatt, Owner at Best Western Plus Plattsburgh, responded to this reviewResponded May 14, 2019

Thank you for your rating and comments. I am sorry you were confused by the layout of the hotel. I will check with the front desk to be sure we are providing hotel directional maps.
Please be sure to advise the front desk of any issues you may have had with the arcade games so appropriate refunds are made and the vendor is made aware of any malfunctions.
Safe travels to you and family
Bob Smith Owner

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Reviewed May 9, 2019

I stay at BW Plus in Plattsburgh for my business trips from Canada bi-weekly. The people are genuinely friendly and helpful. The rooms are clean and well appointed and the value for money is excellent.

Date of stay: May 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Connector16082930982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nineplatt, Owner at Best Western Plus Plattsburgh, responded to this reviewResponded May 10, 2019

Thank you for acknowledging the friendliness and helpfulness of the staff as well as the job they do.
Travel safely
Bob Smith Owner

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Reviewed May 2, 2019 via mobile

Very helpful staff and clean hotel. We had a terrific day. There is plenty of parking. Also, this hotel is located very close to the interstate and numerous restaurants. We have stayed here in the past and it continues to be a great place to stay.

Date of stay: May 2019
Trip type: Traveled with friends
Thank FloridaNYSP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nineplatt, Owner at Best Western Plus Plattsburgh, responded to this reviewResponded May 3, 2019

Thanks for your service to our communities and for staying with us. Thanks for your recognition of the work the staff does.
Be safe
Bob Smith Owner

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Reviewed April 25, 2019

Hotel was clean, shuttle from airport was great, highly recommend for future visits! The fitness center and breakfast were great added bonuses. Rooms were nice, a little dark, but overall can’t complain

Date of stay: April 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Sunshine05686092392
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nineplatt, Owner at Best Western Plus Plattsburgh, responded to this reviewResponded April 26, 2019

Thank you for your very positive review. I am glad you enjoyed the fitness center and breakfast.
Safe travels
Bob Smith Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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