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“Better than staying on campus”

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Best Western Plus Plattsburgh
Ranked #2 of 14 Hotels in Plattsburgh
Certificate of Excellence
Brookfield, CT, United States
1 review
“Better than staying on campus”
Reviewed October 15, 2013

This is the second time we have stayed at this hotel when visiting my sons college. We wouldn't stay anywhere else. They offer specials on line but If you can't get a room that way, try calling the hotel direct. It works better.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank John Edward K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review, October 16, 2013
Thank you for your repeat business during your son's college years at Plattsburgh State university. I also want to thank you for using TripAdvisor to provide feedback to me.

Safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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760 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (87)
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English first
lacolle Quebec
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 15, 2013

when my husband and I stay in Plattsburgh we always stay at the best western. The rooms(especially the executive suites) are very comfortable and very clean. The front desk people are friendly and very helpful.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review, October 16, 2013
Thank you for your repeated business and for using TripAdvisor.com. I am glad you enjoyed the executive suites.
Safe travels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
2 reviews
Reviewed October 14, 2013

Everything from the Parking lot to the fitness center was clean and well kept. The front desk staff was very helpful with giving ideas for things to do in town. Everyone in the hotel staff was caring and very nice to guests including myself. The breakfast was amazing, i have seen very few hotels with as many choices as the breakfast in this best western. The wireless in the room worked great. Also the pool was fantastic and clean, lots of people went to enjoy themselves in there. Overall it was a great stay and if i need a hotel room again i would pick this in a heart beat.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Joseph D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review, October 15, 2013
Thank you for taking the time to provide me feedback on your stay and for using TripAdvisor. I am glad you enjoyed your stay and I wish you safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Level 4 Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 11, 2013

Front desk check-in was amazingly fast and friendly. The pool was deep and large. The free breakfast was great, waffles, eggs, sausage, even biscuits and gravy. They also own The Ground Round and you can charge your meals to your room. If I am ever in the area again, we will definitely stay again.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank magilla11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review, October 12, 2013
Thank you for your business and providing input through TripAdvisor. I am glad you enjoyed your stay, the pool, breakfast and my Ground Round Grill and Bar.
Safe travels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sayre, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 7, 2013

The hotel in Plattsburgh is very convenient to the entire area. North, South, East or West. Close to the highway exit, several restaurants and the shopping mall just across the parking lot. The staff is very friendly and helpful. The public areas as well as the rooms are clean and well kept. We wouldn't hesitate to stay there again.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review, October 8, 2013
Thank you very much for taking the time to complete a TripAdvisor survey. I appreciate your kind comments especially about the staff. I will be sure to share those compliments with them.
Safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level 4 Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 5, 2013

We were a group of mature motorcyclists who used this hotel to explore the Lake Champlain area. On check in, we were given a goody bag of post cards, tourist information, and a treat. This was a nice unexpected surprise! The receptionists were very friendly, explaining all the hotels many amenities. The room we were given had a door that could open out to the parking lot, so we could park the bike right outside where we stayed. The spotlessly clean room was large enough for us both, with a good sized bathroom. The fan in the bathroom seemed a bit noisy, I think other TA reviews mention this, but no big issue. We didn't need to use the HVAC unit due to it being late September. The bed was very comfortable. Sleep quality here is very good. The room's fridge can be a little noisy, and there is some droning that cycled in and out, maybe a bathroom fan in a nearby room? We spent an hour or so in the connected bar, very nice, with what seemed like a nice menu, but we didn't eat there, we ate in the Ground Pound on the other side of the parking lot. This is a nice restaurant that catered for 16-20 noisy motorcyclists two consecutive nights with a smile. We had a quick swim in the pool, very refreshing, in a nice part of the building. Breakfast can be a bit busy at 9:00am. The room it's served in is not the biggest given the size of the hotel. We ended up overflowing into the business meeting room. Breakfast (included) was good quality with a reasonable choice. On the Sunday, there were two members of staff to top up all the breakfast items as they were consumed, they were kept busy by the stream of bikers and non-bikers at this time of day.
All in all a nice stay, we'll be back.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank WelshCanadian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review, October 7, 2013
Thank you for using TripAdvisor and your kind comments about our staff, property and restaurant.

I hope you return on your next road trip to the area. The interstate is beautiful but the off highway ride is best through the Adirondacks and the Adirondack Coast of Lake Champlain.

Safe travels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, Canada
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 5, 2013

Stayed in Plattsburgh on our way to Vermont. Very friendly staff. Our unit was clean and nicely cared for. Breakfast was typical continental fare with a couple of hot dishes. We would gladly stay here in the future.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Strata103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review, October 10, 2013
Thank you for staying with us and for using TripAdvisor to provide feedback. Safe travels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Plattsburgh

Property: Best Western Plus Plattsburgh
Address: 446 State Route 3, Plattsburgh, NY 12901-6519 (Formerly Best Western Plus The Inn At Smithfield)
Phone Number:
Location: United States > New York > Plattsburgh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Family Hotel in Plattsburgh
#3 Business Hotel in Plattsburgh
#4 Romantic Hotel in Plattsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus Plattsburgh 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Best Western Plus The Inn At Smithfield Hotel Plattsburgh
Best Western At Smithfield
Best Western Plattsburgh
Plattsburgh Best Western

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