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“Great Stay With Family” 5 of 5 bubbles
Review of Comfort Inn & Suites

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Comfort Inn & Suites
Ranked #6 of 14 Hotels in Plattsburgh
Certificate of Excellence
Quebec City, Canada
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great Stay With Family”
5 of 5 bubbles Reviewed January 14, 2014

We were flying out the next morning and found our stay very enjoyable. The teens had lots to do without need to go out. This place is in prime location. Everything you might want is in walking distance. Great staff, great service... and the rooms are well equiped.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank raymondduclos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review, January 15, 2014
Thank you for your positive review of our hotel! We take pride in hearing from our satisfied guests, and are proud to offer all of our amenities under one roof. With close proximity to the Plattsburgh International Airport and the surrounding shopping malls, our location is very ideal for travelers. I will share your review with my staff. We hope to see you again for any future travel plans you may have!

Reid LeBrun
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

269 reviews from our community

Traveler rating
    144
    84
    26
    7
    8
See reviews for
145
40
5
39
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Pertuis
2 reviews
5 of 5 bubbles Reviewed January 4, 2014

Again a very pleasant stay. Our three young kids love coming here, we try do make the trip from Montreal every couple of months. Great location, everything is nearby, you can walk to many stores (Wal-Mart, TJ Maxx, Famous Footwear, ...). Thanks to Abby and DJ, who are always there to help us out with a smile. Friendly staff also in the breakfast room, please give the nice young man with special needs more responsibilty, he can do a lot more than wipe tables :) Love the Perkins restaurant, we haven't tried The Plattsburgh Brewering Co since we are travelling with the kids. Large and clean rooms. Fantastic pool and Champy's Fun Zone downstairs.

Room Tip: Rooms in building 3 are bright and sunny, even numbered rooms are quiet even though there are on the...
See more room tips
  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sylvianne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review, January 5, 2014
Thank you for your great review! We have long been a favorite of of travelers with families. With our Family Entertainment Center and indoor water park, kids just love us. I’m also very glad that our staff was so friendly and attentive and I will share your comments with them. Hope to see you next time.

John Fenimore
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gardner
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed December 31, 2013 via mobile

Highly recommend this hotel. Rooms are large.. Great best and we'll taken care of. Very you large hot.. Staff were great and extremely friendly. There was a Perkins restaurant located adjacent to the hotel.

Stayed October 2013, traveled on business
Helpful?
1 Thank Phoebus001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review, January 2, 2014
Thank you for reviewing us on TripAdvisor! In addition to Perkins, Legends Bistro has now become The Plattsburgh Brewing Company! We have expanded our menu to include more entrees with freshly prepared ingredients, while still offering our own craft beers. Be sure to check it out on your next visit!

Reid LeBrun
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 9, 2013

Again a wonderful stay! Linens were changed and are great. Thanks to DJ and Abby at the front desk, who always make us welcome with a smile always, also to John and Kevin for helping to make our stay so comfortable. If not for all the staff including those I may have forgotten to mention, thanks again, if not for you guys we wouldn't be coming back all the time
You keep the hotel spotless, and breakfast room is terrific
Again thanks for a great stay and happy holiday

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kellyboogiemama49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review, December 11, 2013
Thanks for another great review! We all look forward to seeing your family each month and are glad that we have continued to provide you with great service. I will share all your kind words with all of our staff.

John Fenimore
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palmer, Massachusetts
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed November 25, 2013

I come up to Plattsburgh 2-3 times a year for work and I always stay at this location. I keep coming back for the friendly desk staff, the clean rooms, the decent wifi, and the attached restaurants. Thanks!

  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review, November 26, 2013
Thank you for taking the time to review us on TripAdvisor! We are a favorite for many business travelers and are proud to be considered their “home away from home.” We pride ourselves on having a friendly and efficient staff that is ready to serve all the needs of our guests. We look forward to your next visit.
Safe Travels

John Fenimore
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
montreal quebec canada
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed November 23, 2013

Came to Plattsburgh for a weekend of shopping and stayed at the Comfort Inn. We were given a king suite in the newly renovated section. It was one of the nicest rooms we ever had. The room was very large, with a kitchen area and bar, 2 tvs, king bed and 2 windows. DJ at the front desk checked us in with a smile.

It seems to be a very popular place for kids parties, with the water slide and funzone.

There's a ton of restaurants nearby, and on the premises there's a Perkins, and also the Legends Pub with good food and homemade beers.

I'd recommend this hotel to everyone.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rickandjudie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review, November 26, 2013
Thanks for your recent review. With our proximity to Consumer Square and Champlain Centre Mall, we have long been a favorite of those coming to Plattsburgh to shop. We are very glad you enjoyed your stay and hope to see you again soon.

John Fenimore
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, New York
2 reviews
5 of 5 bubbles Reviewed November 15, 2013 credit card Amex Card Member Review

Nice and clean. They renovated and the place is nice. Great gym. I go to plattsburgh for business a lot. Best option in the area!

Even when I travel to Lake Placid I stay here.
Great location, nice big clean room, free breakfast and wifi. What else can you ask for/?


Stayed October 2013, traveled on business
Helpful?
Thank Peter P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review, November 16, 2013
Thanks for your great review! We are the only hotel in the area to have a full size health club attached that is free to our guests (including fitness classes!) We would like to thank you for staying with us and look forward to your next visit.

John Fenimore
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 411 State Route 3, Plattsburgh, NY 12901-6520
Phone Number:
Location: United States > New York > Plattsburgh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Plattsburgh
#4 Business Hotel in Plattsburgh
#4 Family Hotel in Plattsburgh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 112
Official Description (provided by the hotel):
The property reopened Nov 4 2010. The hotel has a mini spray park and two water slides, Perkins Restuarant, Plattsburgh Brewing co., A 9 hole glow in-the-dark mini-putt and 32 game arcade and Eclipse Gym are all open for business. ... more   less 
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Also Known As:
Comfort Hotel Plattsburgh
Comfort Inn And Suites
Comfort Inn Plattsburgh
Plattsburgh Comfort Inn

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