After reading the great reviews online, we decided to give this place a try. It's located in downtown Plattsburgh, so street parking can be limited at times. The decor of the restaurant could use a little TLC ... old, dingy carpets, tired artwork and houseplants and cheap wooden tables decorated the restaurant. However, everything was tidy and clean. The staff was friendly, but confused. Our service was definitely slow and our waitress didn't seem to understand serving basics. We initially put in our appetizer and soup order, and ten minutes later, she came back and asked, "Would you like me to put your appetizer order in for you, while you decide?" But, the food was tasty and fresh and the portions were huge. The Tom Kha soup was outstanding. Not the best Thai food I've ever had, but for Plattsburgh, it was good. If they updated their decor, hired better waitresses, and served some more inventive dishes, including some seafood, it'd be great.