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“Do Not Enter”

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Homewood Suites by Hilton Melville - NY Hotel
Ranked #2 of 6 Hotels in Plainview
Certificate of Excellence
Reviewed September 24, 2005

Wow, I figured that a new hotel would offer the very best of everything but I was wrong. This hotel needs to wake up and smell the coffee. There are so many hotel choices on Long Island and this one will not be my choice the next time I travel.

Upon checking in to this hotel I waited 20 minutes on line with only about two people in front of me. The person in front of me appeared to be having some sort of problem with their bill and was working on it with one clerk and the other clerk was answering phones in between assisting another guest and I. They didn't seem to care or mind that I was waiting as long as I was.

Upon checking in I asked for a non-smoking room and I clearly got a room that was smoked in (it smelled like a cigar). I immediately called the front desk to ask for another room and they told me that was the last non-smoking room available and I could have it sprayed if I wanted. I decided just going with opening the windows. The desk staff blamed the smoke smell on "weekend guests." They told me I could move the following day if I wanted and they would contact me; they never did.

For the hotel property being fairly new it appears to be showing some early signs of wear and tear. The carpets leading up to my room had some stains and dirt marks and my room besides smelling like smoke seemed a little dirty.

The rooms are suppose to be suites but I felt that mine was not much larger than other hotels I have stayed in.

The complimentary breakfast that they offered was horrible. The choices were limited and it appeared they did not have enough food or staff to keep up with the flow, which was not overwhelming looking. The room that has the dining tables was loud and seemed to be a little unkept.

I was alittle surprised by the exact location of the hotel. They're right by the expressway and it's a little noisy and a little out of the way from anything else (i.e. restaurants, entertainment, stores, etc.).

I stayed there because I wanted to try something new and my favorite hotel was sold out. They also appeared to be offering good rates on the internet but I think I over paid for what I got.

I would not stay there again unless I absolutely had to or my choices were very limited. Perhaps they are still working on some things but for now I say, "Do Not Enter." They need to concentrate on their food and the cleanliness of the hotel or maybe even more important; their staff.

  • Stayed: September 2005, traveled on business
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2  Thank TIMELESS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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588 - 594 of 601 reviews

Reviewed August 8, 2005

Being and x-new yorker now living in Florida (go figure) I am very familer with the Long Island hotels. But the Homewood Suites was new and at the time I booked, very reasonable. Pictures and description looked good so I gave it a shot. Long story short...glad I did. Very nice, comfortable and roomy. Clean and everything I expected and more. Indoor pool was nice touch and I thought the morning breakfast was grand. Forget the comments about the looming office building behind the hotel or lack of walking distance to a resturant...this is Long Island! I jogged every morning through the local neighborhood and enjoyed the surroundings. Just off the expressway so you can get everywhere fast. Room (suite) large and stocked with all needed. Now the negatives. The room A/C was the noisiest I have ever heard. No fix to it either. Coffee stains by elevator not clean during my stay even after they were posinted out to management. A spill in rear door entry also not cleaned up. Vacuuming seemed to by low on priority list for a new hotel. All in all on my next trip to L.I I will stay here as long as it is not summer time.

  • Stayed: July 2005
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1  Thank TreasureCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2005

I recently stayed at this hotel because my friend had a special rate there for her wedding party, which I was in. I knew the hotel was a new one in the area before I got there, which I was excited about but when I did finally arrive there, I was ultimately disappointed. For starters, it was somewhat difficult to find and I was surprised that is was right off the Long Island Expressway. The only reason I did find it was because they have these bright red flags at the end of their driveway. I was also surprised to see it right next to large office buildings. It looked very industrial and a lot of construction looked to be taking place all around the area. It was my understanding that the hotel was all suites, which I guess they are but they are pretty small. They are nicely decorated for the most part but they are cramped with too much furniture or something. It's hard to say what it is. I called the front desk to complain and they offered to put me in a studio style suite, which they described as having more open space but I did not want to switch at that point. The staff was okay. They were not the friendliest bunch and I didn't see many of them. The breakfast that was offered was okay but the eggs were cold and the choices were somewhat limited. Granted the hotel is new and my friend got us a good price but I would rather pay a little more for something better. I have stayed in better hotels in the same general area in the past. It's really not by too many points of interest and it's kind of out of the way from everything. I would only suggest this property for someone that just needs a place to stay for one or two nights. I would go crazy if I had to stay there any longer than that. It is new and it is clean but they really don't offer anything other than the ordinary.

  • Stayed: May 2005
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3  Thank msd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2005

This Homewood Suites just opened a few months ago. I booked a block of rooms for a family reunion this coming August, and was given a tour by their sales manager. It is spotless! The staff is professional and courteous, and the rooms are appointed far beyond anything you could ask for -- full, fluffy pillows, very large bathrooms, quality furniture, as well as fully stocked kitchens (with dishwasher), 24 hour workout room, heated indoor pool, full hot breakfast, etc. If you're visiting the area with a family, the 2 bedroom suite is perfect. Each bedroom has a full bathroom, and the living room couch opens up. There are 2 TVs in the suite, so everyone can be happy (cable, too!). The hotel is located right off the Long Island Expressway. They're grounds are very pretty, but you're rather close to some office buildings on one side. In other words, it's not located in an area where you can go out and walk to dinner or activities, but it's very easy to drive to anything from there. A great, central location for endless places to visit on Long Island.

Stayed: January 2005
7  Thank optimism8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2017
Google Translation

  • Stayed: December 2017, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank G1859NAcarlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angelo C, Manager at Homewood Suites by Hilton Melville - NY Hotel, responded to this reviewResponded December 19, 2017

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Reviewed June 2, 2017
Google Translation

  • Stayed: May 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank annacE5043DG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angelo C, Front Office Manager at Homewood Suites by Hilton Melville - NY Hotel, responded to this reviewResponded June 5, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 22, 2016
Google Translation

  • Stayed: November 2016, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton
Thank 642willib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Melville - NY Hotel

Address: 1585 Round Swamp Rd, Plainview, NY 11803-5011 (Formerly Homewood Suites Long Island - Melville)
Phone Number:
Location: United States > New York > Long Island > Plainview
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Plainview
Price Range: $147 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Melville - NY Hotel 3*
Number of rooms: 147
Official Description (provided by the hotel):
Our spacious suites include complimentary WiFi, a fully equipped kitchen, and separate living and sleeping areas - perfect for extended stays, corporate housing and business travelers. Enjoy space to stretch out and a space for everyone at our hotel, which offers 1 and 2-bedroom suites as well as a comfortable pull-out sofa bed in the separate living room. Start your day right with our daily hot full buffet breakfast and unwind at our evening social* Monday - Thursday. Work out in our 24-hour fitness center or relax in the heated indoor pool and whirlpool. Take a stroll on Jones Beach or enjoy one of the many summer concerts. The hotel is located near the peaceful haven of Fire Island, Bethpage State Golf Course and many other golf courses in the area. Or, enjoy a tour of a Long Island vineyard or visit one of the many area restaurants. ... more   less 
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Also Known As:
Homewood Suites Long Island - Melville Hotel Plainview
Homewood Suites Plainview
Homewood Plainview
Plainview Homewood Suites

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