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All reviews front desk long island hilton garden convenient location family wedding would stay again business trip easy access breakfast buffet plenty of parking wedding block off the highway excellent stay exercise room very nice hotel fitness center indoor pool
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Reviewed 4 weeks ago

We were in the area for a PGA tournament and paid what I would consider a very high nightly rate for a room of this caliber. I honestly didn't think there was anything that could make me feel the rate was justified... until I met Desarie. She provided outstanding service at check in and assisted us with a beverage at the bar after our long day of travel. We woke up early to catch the free shuttle to the tournament (which was a very nice touch) and she was still smiling at the front desk. Unbelievable attitude that this woman possesses. Don't get me wrong, the common areas and property are beautiful but she really stole the show for our group.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank inthe239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plainview, Director of Sales at Hilton Garden Inn Melville, responded to this reviewResponded 4 weeks ago

Thank you for your review of the Hilton Garden Inn Melville!!! PGA brought many people to the area and rates in the area were all at maximum level. We hope you enjoyed the PGA ...it was a very exciting week. This review will be shared with Desarie....she will be very happy to know her hospitality was noticed. We look forward to seeing you again at the Hilton Garden Inn Melville. Thanks again for your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2019 via mobile

Fly from CA. Bad weather/storms caused flight delay. By the time we got rental car & arrvd at hotel, it was just after midnight.

Staff knew we were coming & pre checked us in. They also provided xtra water to drink.

Too tired to take pics & we had to get up & out early in the morning.

Bed was comfortable. A huge plus for me! Filled up on breakfast.

Staff was nice. Place looked clean. Breakfast was good. I'd stay here again.

Date of stay: May 2019
Trip type: Traveled with family
Thank joanner8360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plainview, Director of Sales at Hilton Garden Inn Melville, responded to this reviewResponded 4 weeks ago

Thank you for you review of the Hilton Garden Inn Melville. We are sorry to read about your flight delay but happy to know you had a comfortable bed waiting for you. Please come visit us again and hopefully you will have more time to enjoy the hotel and the staffs hospitality.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2019

There was an issue with my reservation and a PGA event in the area, so there were no rooms anywhere within 15 miles, and somehow staff member Laurie rectified the situation and found me a room last minute. She was very understanding, professional and genuinely cared. Thank you so much! Great staff and service. Highly recommend!!!

Date of stay: May 2019
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank JOE M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plainview, Director of Sales at Hilton Garden Inn Melville, responded to this reviewResponded 4 weeks ago

The golfers have left the building!!! :)
We are happy that you were able to secure a room at the hotel and enjoy the wedding with your family and friends.
Your review will be shared with staff and we hope to see you again when you are on Long Island.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2019

Beautiful venue great stay very accommodating loved it. We came for a wedding and they worked with everyone perfectly even had a bus available to take family to wedding venue & from the hotel which we all appreciated. Thank You!

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank leah s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plainview, Director of Sales at Hilton Garden Inn Melville, responded to this reviewResponded 4 weeks ago

Weddings on Long Island are beautiful!!! So happy you loved it.. We are happy to read your review of the Hilton Garden Inn Melville.
The hotel is conveniently located to many of the wedding venues and shuttle service is nice and easy :)
Come visit us again real soon.

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Reviewed May 10, 2019

Pleasant room for the weekend wedding I was attending. Quiet room, good ac. Bed was comfortable and the selection of pillows was great. Room could use an update on decor, but totally acceptable. Staff was extremely helpful and nice.

Date of stay: May 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Excursion29740136504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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