I stayed at the HGI Rochester/Pittsford for 1 night, in one of there Suites. Upon check-in, I was told that the Suite had a "Safari" Theme. I had no idea what I was in for. I walked in, walked around the room, It was impossible to stay there. Those animals, and decor need to go. So, I was moved to what I believe is called "The Leather Suite". This one was much better, although they need to loose the artwork, it doesn't match at all, and what is up with this Murphy Bed? This hotel was closed for months to undergo renovations, and ALL the suites still have the old Brookwood theme. If I come to a Hilton Brand, I expect Hilton, not a wild zoo. On another note, I have never in my life seen such caring and attentive staff at any other Hilton. The front desk staff was courteous, attentive, and prepared. The restaurant staff were phenomenal, especially Cynthia and Jose. The dinner room service, along with the breakfast buffet, were phenomenal. I would come back just for that! And one more thing about the rooms- The A/C units you have do not work very well, and will keep you up at night.
- Official Description (provided by the hotel):
- Our beautiful Pittsford, NY hotel is located in Historic Bushnell's Basin, near the quaint village of Pittsford. We are far enough to escape from the city but close enough to drive into Rochester. Enjoy our cooked-to-order breakfast each morning at the Garden Grille. If you need to get work done during your stay enjoy the complimentary wireless internet and printing services in the business center. After a day of sight seeing come back and relax in your contemporary styled guest room. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Hilton Hotels Direct, Orbitz, Booking.com, Hotwire, Travelocity, TripOnline SA, Priceline, getaroom.com, Hotel.de and HotelQuickly so you can book your Hilton Garden Inn Rochester/Pittsford reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Brookwood Hotel Pittsford
- Brookwood Hotel Pittsford