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“Not Impressed - Left Disappointed”
Review of Keuka Restaurant

Keuka Restaurant
Ranked #5 of 44 Restaurants in Penn Yan
Certificate of Excellence
Cuisines: American
More restaurant details
Restaurant details
Good for: Large groups, Families with children
Dining options: Late Night, Dinner, Reservations
Memphis, TN
1 review
“Not Impressed - Left Disappointed”
Reviewed September 5, 2011

My family's experience was horrible.
1) It took right at 1 hour from the time we ordered till our food arrived. When we asked, we were told the reason the food service took so long was the appetizer. SORRY. An appetizer should NEVER be an excuse for lunch taking so long to be served. There were other people who came in AFTER us, ordered, ate, and left.
2) The food was not hot when it arrived. I ate a chicken sandwich without the bun because it was cold. Same thing for other in our party.
3) I ordered a glass of water and a cup of coffee. I had to ask for a refill of water after 1 hour, and never got a refill on a cup of coffee.
4) When we complained to the manager, he basically threw the waitress "under the bus" and said the whole experience was her fault. He NEVER came to our table once to explain why things took so long. He never would have even spoken to us had we sought him out.

DON'T GO!!

W Latham
Memphis, TN

  • Visited September 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Wes L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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231 reviews from our community

Visitor rating
    67
    88
    52
    13
    11
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Metuchen, NJ
Level 4 Contributor
26 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Surprisingly delicious meal!”
Reviewed August 22, 2011

happy we chose keuka for out last meal in the finger lakes. My husband got the blackened flat iron steak special topped with 4 large shrimps and it was easily the best piece of meat either of us have had in a long time. I liked the description of the tilapia milano with artichokes and capers in a light garlic cream sauce but prefer haddock, which our server, katie, was happy to swap out. Salads were pedestrian iceberg With packaged dressings, though there were little piles of chick peas and canned mandarin orange pieces that were a little unusual. the entrees were excellent, desserts were yummy too, though the servers definitely rushed us. Points off for our waitress leaving without letting us know, though she did come back to hang out and drink at the bar.

A deejay came on at 10 pm and played an eclectic but enjoyable mix that included grateful dead, love shack, ac/dc, cyndi lauper--bizarre but fun. The manager offered a shot concoction to those of us sitting at the bar: grape vodka and sugar free RedBull. Tasted awful, but we appreciated the friendly gesture. Overall atmosphere was fun...staff seemed like a family. I would definitely go back.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Angela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, Maine
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Good food, Good value”
Reviewed August 16, 2011

Our first meal at the Keuka Restaurant was so good we came back the next night. The staff is friendly and efficient, and the prices are very reasonable. For a middle of the road venue, the Keuka Restaurant fits the bill.

  • Visited August 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Marie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elmira, New York
2 reviews
“No atmosphere”
Reviewed August 15, 2011

went for dinner and was disappointed to say the least. Server did not wanna be there nor did we!!! food was iffy at best and will not be back!!! Never felt so uncomfortable in a restaurant before. Sorry guys you need some work!!!

  • Visited July 2011
    • Atmosphere
    • Service
    • Food
Helpful?
Thank cgsaltsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nutley, New Jersey
Level 5 Contributor
54 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Typical Pub”
Reviewed September 14, 2010

Food was good and very filling, but their sparse menu was creative at times but its limitations were disappointing as well. Variety is the spice of life. The restaurant had a typical pub atmosphere, but it is good for families.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank MarkieJ1216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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