Our car unexpectedly broke down near Rochester on a Sunday. We had been traveling for hours with our three children who were upset that we wouldn't make it home that night. We chose this Marriott as it is located next to a Honda dealer. The level of support we got from the staff was beyond anything we had ever experienced before in a hotel. The cleaning staff, the kitchen staff, the clerks and the manager were all supportive and made our misadventure feel like a little vacation. We were profoundly touched by all the gestures of kindness and understanding such as smiles, toothbrushes and small toys. We would most definitely recommend this Courtyard Marriott to anyone traveling to Rochester.
- Official Description (provided by the hotel):
- We recognize that our property can be difficult to find as we are situated at the end of a road with no outlet. We suggest guests that are using a GPS unit to input "875 Panorama Trail, Rochester, NY". This should bring them to the entrance of the Dick Ide Honda car dealership. Our property is located directly up the hill behind the dealership. Please feel free to contact us at anytime so that we may provide you with turn-by-turn directions right to our front door. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Rochester East / Penfield Hotel Rochester
- Rochester Courtyard
- Rochester Marriott