We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Service and Accommodation” 5 of 5 bubbles
Review of Courtyard Rochester East/Penfield

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Courtyard Rochester East/Penfield
Ranked #1 of 2 Hotels in Penfield
Certificate of Excellence
Seminole, Florida
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great Service and Accommodation”
5 of 5 bubbles Reviewed August 12, 2012

We spent weekend two nights at this hotel in August 2012. The hotel was certainly up to Marriott Courtyard standards. Most impressive was customer service by various front desk staff -- which was outstanding. We were not familiar with the area, and front desk staff took time to offer very helpful recommendations to inquiries, and always give accurate directions (which is not always the case with front desk staff). The locally-drawn map of the area detailed a wide range of restaurants and stores, which was very helpful. We did not eat any meals at the hotel.

  • Stayed August 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 1Harvey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

125 reviews from our community

Traveler rating
    46
    62
    12
    2
    3
See reviews for
30
26
13
39
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed August 12, 2012

A welcoming staff, clean room, and comfortable bed made for a pleasant stay. It would have been nicer to have a complimentary breakfast given it realtively isolated loaction. Not sure if I would of found this hotel behind the Honda dealership without a GPS. Having said that I enjoyed my three night stay and would stay here again.

  • Stayed August 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jxl_from_MD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Level Contributor
243 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 bubbles Reviewed July 2, 2012

This is not the hotel to pick if you do not have a car. The shuttle service only runs from the airport to the property, and the location is out in the boonies - in the middle of a car dealership. If you do not have a vehicle, your dinner choices are the hotel or an Irish sportsbar that you can cross the highway and walk to.

That being said, the staff was very friendly and polite. They made the stay problem free. Room was fine - internet service is free and worked well. Breakfast (not included) was good. Very reasonably priced.

  • Stayed June 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PriusGirlVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Ontario
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed June 26, 2012

Fantastic hotel. Stayed here for 4 days on business. Rooms are very modern, staff are super friendly. Free wifi in rooms and free parking.

  • Stayed June 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GGSTU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Courtyard Rochester East/Penfield, responded to this review, June 28, 2012
Thank you for taking the time to post your experience on TripAdvisor. Our staff prides itself on providing a clean and problem free experience for all of our guests. We look forward to having you stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent, Ohio
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed January 19, 2012

Rather tricky to locate the hotel as there is no real sign on the main road. It is up a hill and behind a car dealership. Pretty standard Courtyard. The location was actually pretty peaceful. Too bad they only serve Starbucks coffee which I can not stand. Had to leave and drive elsewhere to get a.m. coffee. Not too much near this location.

Last Courtyard I stayed in (D.C.) offered free continental breakfast and a spacious and comfortable atrium dining room which was a great central meeting area. Too bad they only serve Starbucks coffee which I can not stand. Had to leave and drive elsewhere to get a.m. coffee. Not too much near this location. THIS location had only a small breakfast kiosk with a limited menu of overpriced fare. Also had to reserve a meeting room for a family meal and there were no frills...no water pitchers, no tea/coffee refills, no napkins, etc.

Outdoor patio was small but nice ...same for the pool.

I would like to say that the staff was friendly, helpful and professional. Kudos to them!!!

  • Stayed November 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mary1383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed January 4, 2012

I have low expectations for Courtyards, but was very satisfied with this hotel. The front desk staff were friendly and helpful, and the rooms were always clean and comfortable. I've stayed at this hotel for several weeks, and always had a positive experience. The workout facility is small, but the hotel will give you passes to a (huge, really nice) local gym to use instead, which was one of the perks of staying here. The food in the lobby was fine for a quick meal, and the location is near some smaller 'downtown' areas with several restaurants and shops. If I were to travel back to the Rochester area, I'd definitely stay here again.

  • Stayed September 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Travel_Bus1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
104 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
5 of 5 bubbles Reviewed December 18, 2011

Dirty and tired after a second week of cleaning out my parents' house for sale, I stumbled into the Courtyard Marriott for one blessed night before continuing on my journey home...

Christina at the front desk guided me in by phone after Googlemaps failed to connect. There was a cheery fire in the fireplace and people still eating in the cafe at 9:30. Even though they don't officially offer room service, I think Christina sensed my need and offered to have my selection brought up to the room.

Upon entering the room the smell of clean sheets greeted me and helped ease my stress. A few minutes later the salad arrived and I ate gratefully while watching The Year in Review hosted by Katie Cutie. What a year. My weariness seemed insigficant. I slept well and made it home safely the next day.

Thank you so much, everyone in Penfield. The happiest of holidays to you all.

  • Stayed December 2011, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank beav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Penfield
2.8 mi away
Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
4.8 mi away
Hilton Garden Inn Rochester/Pittsford
2.4 mi away
The Del Monte Lodge Renaissance Rochester Hotel & Spa
Show Prices
Show Prices
Show Prices
5.2 mi away
The East Avenue Inn & Suites
5.0 mi away
The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
6.5 mi away
Hampton Inn Rochester Webster
Show Prices
Show Prices
Show Prices

Been to Courtyard Rochester East/Penfield? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Rochester East/Penfield

Property: Courtyard Rochester East/Penfield
Address: 1000 Linden Park, Penfield, NY 14625-2321
Phone Number:
Location: United States > New York > Finger Lakes > Penfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Penfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Rochester East/Penfield 3*
Number of rooms: 95
Official Description (provided by the hotel):
We recognize that our property can be difficult to find as we are situated at the end of a road with no outlet. We suggest guests that are using a GPS unit to input "875 Panorama Trail, Rochester, NY". This should bring them to the entrance of the Dick Ide Honda car dealership. Our property is located directly up the hill behind the dealership. Please feel free to contact us at anytime so that we may provide you with turn-by-turn directions right to our front door. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Courtyard Rochester East/Penfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Rochester East / Penfield Hotel Rochester
Rochester Courtyard
Rochester Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing