We spent weekend two nights at this hotel in August 2012. The hotel was certainly up to Marriott Courtyard standards. Most impressive was customer service by various front desk staff -- which was outstanding. We were not familiar with the area, and front desk staff took time to offer very helpful recommendations to inquiries, and always give accurate directions (which is not always the case with front desk staff). The locally-drawn map of the area detailed a wide range of restaurants and stores, which was very helpful. We did not eat any meals at the hotel.
- Official Description (provided by the hotel):
- We recognize that our property can be difficult to find as we are situated at the end of a road with no outlet. We suggest guests that are using a GPS unit to input "875 Panorama Trail, Rochester, NY". This should bring them to the entrance of the Dick Ide Honda car dealership. Our property is located directly up the hill behind the dealership. Please feel free to contact us at anytime so that we may provide you with turn-by-turn directions right to our front door. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Rochester East / Penfield Hotel Rochester
- Rochester Courtyard
- Rochester Marriott