We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Expedia.com
$203
Get rewarded with One Key
Hilton
Algotels
$200
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (993)
Filter reviews
993 results
Traveler rating
504
233
132
71
53
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
504
233
132
71
53
See what travelers are saying:
Selected filters
Filter
Updating list...
403 - 408 of 993 reviews
Reviewed July 13, 2016

The grounds are nice, the building is impressive. With that said, room was way over priced, you don't even get free wifi in your room,air conditioner was loud and rattled all night,kept us up, spent 2, night. No exhaust fan in bathroom,and poorly lit..Breakfast was way over priced and not very good, 👎👎

Date of stay: July 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank Jack B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
William M, General Manager at Hilton Pearl River, responded to this reviewResponded July 16, 2016

Jack B,
Thank you for taking the time to share your comments - both positive and negative. I'm a bit confused about your comment with wifi, as we've provided free wifi to all our guests for years. I am sorry if you had difficulty accessing it. If you would like to share further details about your stay it would help us look into some of the issues you raised. Feel free to get in touch with me directly so we can use your feedback to improve.
Sincerely,
William Maloney
General Manager
william.maloney@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2016

We went there for a wedding and stayed at the hotel. It was an excellent wedding and the service was wonderful. I would recommend this hotel to friends and family. The food was very good also. The staff was very helpful also. The only one that was not very pleasant was the desk clerk when we checked, bu that wouldn't stop me from recommending the hotel to others.

Date of stay: July 2016
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Theresa S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
William M, General Manager at Hilton Pearl River, responded to this reviewResponded July 16, 2016

Theresa S,
Thanks for taking the time to share your comments. It's always tremendous to hear when guests have good things to say about our staff being helpful and the food being very good. If you would like to share further details about your check-in experience, feel free to get in touch with me directly. We are always looking to improve and your help would be much appreciated.
Sincerely,
William Maloney
General Manager
william.maloney@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2016

This is a very nice hotel. Up to the usual Hilton standards. The rooms are clean and spacious. The decor is a little froufrou and dated for my taste (I like sleek and modern) but it suits the building. Everything is very clean and I loved there's a large tiled shower stall with a glass door in the bathroom as opposed to a tub with a curtain (yuck). The key entry to the room is cool too- just tap the key to the pad (no swiping or dipping). You can check in on your phone and wave it to unlock the door too. Love that. We stayed here for a wedding. It was very lovely. Nice grounds and actually really delicious food. We were very impressed with how good everything was.

Date of stay: July 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Sara P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
William M, General Manager at Hilton Pearl River, responded to this reviewResponded July 16, 2016

Sara P,
I'm glad to hear you had an enjoyable stay. You're not alone in loving Digital Key (using your phone as your key). It's gotten tremendous reviews from our guests. Thanks for your compliments about the housekeeping service and the food as well. I appreciate your feedback and I hope to have the chance to welcome you back.
Sincerely,
William Maloney
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2016

We were looking forward to staying here for a quiet wedding anniversary weekend. So disappointed when we were pushed aside for wedding party accommodations several times.

Front desk staff was unresponsive. Room was missing bath soap. Over the course of 14 hours, 2 calls to the front desk, and one visit to the front desk, we finally got soap.

Dinner in the hotels restaurants was not that good. I'd recommend staying away from the gnocchi. I was so overcooked that it was served falling apart - a dry potato-y pasty mess.

On a positive note, breakfast staff was great!

Date of stay: July 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank farbav
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
William M, General Manager at Hilton Pearl River, responded to this reviewResponded July 14, 2016

I appreciate you taking the time to share your comments and I don't blame you for being disappointed in your stay based on this description. I can understand how this must have been particularly disappointing considering it was for your anniversary. Please do not hesitate to contact me directly if you would like to discuss this further. Thank you for your understanding.
Sincerely,
William Maloney
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2016

I was there for a funeral and the staff there made things so pleasant ! Rooms are clean and comfy ! Would stay again . Breakfast buffet was fresh and delish . Also a great location ! Thanks again ! We will be back !

Date of stay: July 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Phyllis F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
William M, General Manager at Hilton Pearl River, responded to this reviewResponded July 14, 2016

Phyllis F,
Thank you for these kind words. I am glad to hear we were able to provide some comfort for you at this difficult time.
Sincerely,
William Maloney

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews