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“Hilton Pearl River Amazing!”
Review of Hilton Pearl River

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Hilton Pearl River
Ranked #1 of 1 Hotels in Pearl River
Certificate of Excellence
Reviewed March 16, 2014

The Hilton Pearl River was a truly specatular hotel. The hotel grounds are beautiful and the hotel itself is pretty. The staff members from check in to check out were so accomodating and friendly. The rooms were spacaious, clean and comfortable. If you get a free minute stop by the restaurant bar and meet Arthur the bartender. Truly a friendly and outgoing man who takes pride in serving Hilton guests. I will reccommend this hotel to family, friends & business associates.

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Stacy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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510 - 516 of 786 reviews

Reviewed March 14, 2014

From start to finish of my stay, the staff provided friendly, outstanding, above board service. Hotel was impeccably clean and food was delicious. Bed was a little hard for my standard, but everything was excellent.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Cathryn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2014

The front desk was very helpful and printed my boarding pass when they didn't have to. Also, I had to leave my car overnight and pick it up the next day and the staff assured to me it ws no problem. All in all it was a good stay and the staff made the trip very enjoyable. I also look forward to my next staff at the Pearl River, Hilton.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Anthony A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2014

There were two noise issues with our room: (1) We had to turn off the HVAC system while we slept, because it was very loud and constantly woke us up. It was chilly by the morning, because the temps outside were near freezing. But at least the noise didn't keep waking us up! (2) Hotel staff were constructing an event tent outside our window, and started on it early each morning we were there. It, again, was noisy. It would have been more accommodating if they had just waited till 8 or 9 am. One other comment: the water served at the hotel dining table each night was, as the server presented it, "purified water provided to us as a special that night free of charge." The water was tap water, or at least smelled and tasted as such. It should never have been presented as anything special.

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Alison S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2014

Had a successful automotive meeting. F&B paid attention to all the details given and staff friendly and professional as well as responsive. A/V was good. Great location near GW Bridge and near Bergen County. Hotel was clean and tidy. Sleeping rooms very nice and pillows very comfortable. Would reccommend for a social or corporate gathering. JM

Room Tip: Ask for an upgrade for your VIP clients.
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  • Stayed: February 2014, traveled on business
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Thank J M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2014

Great service, the bedroom average. Only need to put mirror in the bedroom and more appliances in the bathroom. I don´t want to write 200 characters I don´t want to write 200 characters I don´t want to write 200 characters I don´t want to write 200 characters I don´t want to write 200 characters

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Marina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2014

When you build a hotel the most basic thing you need to design in is room temp control. This hotel misses this most basic capability. On a cold night last week when I stayed here I could feel the draft of ice cold air through the windows. It was like the window was open. The heating system was completely overmatched by the cold air and it ran all night doing absolutely nothing. The thermostat (placebo) on the wall said 75 but my travel clock said 62. In addition the system, was so noisy I couldn't sleep. Sometimes I wonder if anyone running hotels actually ever checks in to one to see what the user experience is like. Definitely not happening at this place. In addition to the room, the bathroom was freezing cold in the AM well making for a very unpleasant shower. Does anyone at Hilton check if the soap that they buy for the bathroom will actually stay in the soap dish in the shower? Their soap bar falls through the slats in the soap dish in the shower every time you put it down. Incredible. Does anyone working here ever listen to the racket their HVAC system makes in every room? Do they ever try to iron something on the cheap crappy ironing board covers in the rooms that they provide? Needless to say Ill never stay here again. Im sure some middle level manager will come after me and post the usual comment about how my experience was an exception and how great his hotel is and how his guests love his hotel. Don't believe it.

Room Tip: Stay somewhere else
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  • Stayed: February 2014, traveled on business
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Thank rikwynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Pearl River

Address: 500 Veterans Memorial Dr, Pearl River, NY 10965-3209
Phone Number:
Location: United States > New York > Pearl River
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Pearl River
Price Range: $120 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Pearl River 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
The Hilton Pearl River is located on 17 wooded acres just 20 minutes from Manhattan and bordering Bergen County, NJ. Our hotel's design, reminiscent of a country French mansion, and location have earned us the nickname "The Chateau in The Country near The City." We are proud to be a family-owned and operated business and to be recognized for "Best Overall Service" of all Hiltons in New York, New Jersey, and Connecticut for the past six years. ... more   less 
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Also Known As:
Hilton Pearl River Hotel Pearl River
Hilton Hotel Pearl River

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