This property serves its primary function as a training facility for IBM and Chase. The people I met that were there for training were studying all the time. They are there to build their career, not to party. The hotel was constructed in the 80's. While the hotel isn't in bad shape it's starting to show its age. The room carpet is worn and the woodwork is beat up.
The sprawling nature of the property can be tedious if you are going in an out often. The parking is free and ample, the problem is it is over 100 yards from the front door and the closest rooms are another 100 yards from the lobby.
the property is quiet and is in a beautiful wooded setting
It's a reasonable distance to get to the city
the bed was VERY comfortable
The worst toilet you could imagine. It's a very old model, low boy, water efficient design. It clogs very easily. The hotel must be on to this as the TP they provide is like RV toilet paper.
The front desk staff was not that great. They are pleasant as long if you ask nothing of them.
I had 5 packages delivered to the hotel. None of them made it to me without me spending a great deal of time to retrieve them. They have no system in place which is absurd. the packages ended up in their shipping department, at the front desk or with the bell clerk. There was no standard policy in place. Every time I got a package, I was told it wasn't there and had to bring the online delivery confirmation on my laptop to have them make an honest effort to locate the package.
I called for engineering to unclog my toilet. No response for 5 hours. I found a maintenance cart and took the plunger to unclog it myself.
The maid service in the room was good when it was done. One day it was skipped. One day the towels were taken but not replaced and the room wasn't cleaned.
I ordered breakfast and got an omelet and two bagels. The service was prompt. The bagels were 3 inch, frozen style, mini bagels $4 @.
- Official Description (provided by the hotel):
- Located in Rockland County, NY just 12 miles from the George Washington Bridge, 20 minutes from Westchester County and within 30 miles of five airports: Kennedy, LaGuardia, Newark, Teterboro and Westchester, the HNA Palisades Premier provides an exceptional backdrop for meetings in New York. We are also accessible by bus at the Palisades stop. Free transportation from the bus stop to our location is available. HNA Palisades Premier, a 2015 TripAdvisor Certificate of Excellence Winner presents the highest-quality facilities and most up-to-date technology including 48,000 square feet of meeting space. Each of our 43 purpose-designed conference rooms create the perfect learning environment for strategic planning, management development, product launches and training. We also host executive retreats and team building. Whether you are planning a celebration, wedding, special occasion, bar/bat mitzvah, or even planning an event nearby, stay with us... we offer a special group rate. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Hotwire, Cheap Tickets and getaroom.com so you can book your HNA Palisades Premier Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Dolce Ibm Palisades Hotel Palisades