We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Meh, It's Okay But...”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
HNA Palisades Premier Conference Center
Ranked #1 of 1 Hotels in Palisades
Reviewed October 15, 2013

This property serves its primary function as a training facility for IBM and Chase. The people I met that were there for training were studying all the time. They are there to build their career, not to party. The hotel was constructed in the 80's. While the hotel isn't in bad shape it's starting to show its age. The room carpet is worn and the woodwork is beat up.

The sprawling nature of the property can be tedious if you are going in an out often. The parking is free and ample, the problem is it is over 100 yards from the front door and the closest rooms are another 100 yards from the lobby.

The good:
the property is quiet and is in a beautiful wooded setting
It's a reasonable distance to get to the city
the bed was VERY comfortable

The bad:
The worst toilet you could imagine. It's a very old model, low boy, water efficient design. It clogs very easily. The hotel must be on to this as the TP they provide is like RV toilet paper.

The front desk staff was not that great. They are pleasant as long if you ask nothing of them.

I had 5 packages delivered to the hotel. None of them made it to me without me spending a great deal of time to retrieve them. They have no system in place which is absurd. the packages ended up in their shipping department, at the front desk or with the bell clerk. There was no standard policy in place. Every time I got a package, I was told it wasn't there and had to bring the online delivery confirmation on my laptop to have them make an honest effort to locate the package.

I called for engineering to unclog my toilet. No response for 5 hours. I found a maintenance cart and took the plunger to unclog it myself.

The maid service in the room was good when it was done. One day it was skipped. One day the towels were taken but not replaced and the room wasn't cleaned.

I ordered breakfast and got an omelet and two bagels. The service was prompt. The bagels were 3 inch, frozen style, mini bagels $4 @.

Room Tip: If you are going in out often ask for a room close to the front door.
  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mid-40-married
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (234)
There are newer reviews for HNA Palisades Premier Conference Center
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

163 - 169 of 234 reviews

Reviewed September 30, 2013

We came on an off weekend with a $108 promotional rate to attend a nearby event on Sat night. We had the place (apparently a IBM conference center during the week and MBA executive program site on every other weekend) to ourselves! The grounds are spectacular. The Fall weather was perfect for a round of tennis, albeit the courts are in need of some work, but being able to walk around this lovely, lush green turning Fall property, with literally not a soul around, while taking in the (man-made) lake filled with goldfish made for an idyllic weekend getaway.
We plan on returning with other members of the family on some other promotional weekend

Room Tip: Make sure you go on a promotional weekend. It is so quite you will be shocked
  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank 7TNT7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2013

I was here for a corporate trainning and I must say that the hotel was really convenient for that purpose. Rooms are comfortable, food is above average for what you would expect from a buffet and facilities are well mantained. Grounds are really nice and relaxing, but it's kind of in the middle of nowhere. So great for business since you will avoid distractions but not sutiable for leisure unless you enjoy not leaving the hotel.

Room Tip: Rooms on floors 4 and 5 have a better view.
  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mula_83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2013

This is a business facility inside and out. Beautiful grounds with waterway, outdoor seating, great food, excellent classrooms with superior support from the Dolce staff. Very IBMish... modern, clean well run.

Room Tip: You'll need a car if you stay here. It's a residential campus.
  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank dickrichardson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2013

Had the pleasure of staying at this Convention Center during a training I was attending. It was great to have everything in one central location. The facility is very large so you get your exercise walking from your room to the conference rooms and to the restaurants, which was fine. Plus they have a great pool and hot tub area and a very nice gym area. Lots to do when you are not studying. The grounds are beautiful. The staff were very friendly and professional. Not sure what the cost was for anything as the Company took care of everything.

  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank tobeor82b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2013 via mobile

I felt that I needed to share my experience that I just had there. The company I am a part of had a group of us in for a training class. What an amazing facility!!! The rooms were comfortable, the staff was more than accommodating. You ask and they do everything in their power to help. Also, the food was AMAZING! The grounds were so pretty and peaceful!!!! It was the perfect backdrop to be able to focus on whatever it is you are there for.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank VacationLovers1415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2013

More like a glorified dormitory than a fine resort/conference center. I arrived on a 90+ degree day, craving a swim, only to find out that the pool was closed down. There was no offer of a hotel credit or an agreement with a neighboring hotel with a pool.
I asked about getting a pedicure in their spa, and was referred to a place down the street (outside of the property), that turned out to be closed on Mondays.
There was no terry cloth robe in my room, no refrigerator, and no safe.
The conference space was excellent, the food quite good, but I would not return.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank EBJ99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Palisades
4.0 mi away
Tarrytown House Estate on the Hudson
5.3 mi away
The Time Nyack
The Time Nyack
#1 of 3 in Nyack
645 reviews
2.0 mi away
Residence Inn Orangeburg Rockland/Bergen
Show Prices
Show Prices
Show Prices
2.2 mi away
Holiday Inn Orangeburg - Rockland / Bergen
4.1 mi away
Hampton Inn & Suites Yonkers
5.3 mi away
Sheraton Tarrytown Hotel
Sheraton Tarrytown Hotel
#7 of 7 in Tarrytown
497 reviews
Show Prices
Show Prices
Show Prices

Been to HNA Palisades Premier Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about HNA Palisades Premier Conference Center

Address: 334 Route 9w, Palisades, NY 10964-1200 (Formerly Dolce IBM Palisades)
Location: United States > New York > Palisades
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Palisades
Price Range: $115 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HNA Palisades Premier Conference Center 3*
Number of rooms: 206
Official Description (provided by the hotel):
Located in Rockland County, NY just 12 miles from the George Washington Bridge, 20 minutes from Westchester County and within 30 miles of five airports: Kennedy, LaGuardia, Newark, Teterboro and Westchester, the HNA Palisades Premier provides an exceptional backdrop for meetings in New York. We are also accessible by bus at the Palisades stop. Free transportation from the bus stop to our location is available. HNA Palisades Premier, a 2015 TripAdvisor Certificate of Excellence Winner presents the highest-quality facilities and most up-to-date technology including 48,000 square feet of meeting space. Each of our 43 purpose-designed conference rooms create the perfect learning environment for strategic planning, management development, product launches and training. We also host executive retreats and team building. Whether you are planning a celebration, wedding, special occasion, bar/bat mitzvah, or even planning an event nearby, stay with us... we offer a special group rate. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotwire, Cheap Tickets and getaroom.com so you can book your HNA Palisades Premier Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dolce Ibm Palisades Hotel Palisades

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing