My son rented an apt in Oswego for next semester we stayed in Best Western Captains Quarters Oswego since it was close to my sons apartment. We started to unpack and as I opened the draw to put my things away I found underware of the previous guest. Lots of underware, I went down stairs and personally talked to the clerk (he had this half a smerk, which really ticked me off). He assured me that the room had been clean and that he woud have someone come and remove the clothing. That never happened. That morning again I told the new clerk on shift that they did not even have the class to remove the items from the room, response "Oh I am sorry" and that was that. So I would have to say that some of the staff ( not all) are smug and aloof. The hotel room, well they did not do a good job to clean it. Now here is the best part. If you recall I have already spoken to three people. One the first night and the two that were at the desk in the morning. I get home and about three days later I receive a package, yup you got it, they mailed the underware to my house. So lets add incompetant to that list.
- Official Description (provided by the hotel):
- This riverfront Oswego, New York hotel offers breathtaking views of Oswego Harbor and Lake Ontario located less than one mile from Sunny Oswego. Nestled along the Oswego River at the estuary into Lake Ontario, the Best Western Captain's Quarters features picturesque views of the Oswego River and a friendly service-oriented staff. Guests staying at this riverfront hotel will be close to a variety of recreational activities including charter fishing and ice hockey. ... more less
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- Also Known As:
- Best Western Captain`s Quarters Hotel Oswego
- Best Western Oswego
- Oswego Best Western
- Best Western Hotel Oswego