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Reviewed June 5, 2019 via mobile

hotel is very big and wonderful pools areas beach clean room dising very nice aqua park wonderful slied anazing funny holiday every evenig on the stage dance show after live music and disco. recommendet

Date of stay: June 2019
Trip type: Traveled with friends
Thank Mohammad Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmwaterworld, Genel Müdür at Crystal Waterworld Resort & Spa, responded to this reviewResponded June 6, 2019

Dear Guest,

Thank you for choosing us and taking your valuable time to share your experiences here on tripadvisor.

We will be very glad to see you here once again.

Best Regards,

Erdal ÇELİK
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2019

Lovely resort, staff very helpful but the other holiday makers where not so nice. Very rude, impatient and obnoxious people and the resort was full of them. It didnt quite ruin the holiday but definitely made it not as enjoyable as it should of been so thats why it only gets a 4 star rating

Room tip: Soften the pillows and bigger covers, they didnt fit the bed
Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
Thank Grunholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmwaterworld, Genel Müdür at Crystal Waterworld Resort & Spa, responded to this reviewResponded June 5, 2019

Dear Guest,

Thank you for choosing us and taking your valuable time to share your experiences here on tripadvisor.

Your complaints about other guests will be evaluated by related departments. We will be very glad to see you here once again.

Best Regards,

Erdal ÇELİK
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2019 via mobile

If you want to to know originals of the guests i should say that 70% of them were from iran, turkey, and arabian countries and 30% wete from russia and other countries.

Positive points:
Very big as if you entered a new city. There are a lot of place you could discover.
Food was good especially on Eid, they served lots of delicious dishes including different types of kebabs and octopus and Turkish sweet.
Nice fresh fruit juice and fruit and ice cream.
Lunch over the snack bar wad good.
Drinks were okay.
Water park was very good also.

Negative points:
They gave us a room which was designed for disabled people at first so that we couldn’t use the bathroom(room2009). I’m really sorry for such a hotel to do such an inappropriate action. This was a huge disreprect to your guests! Though they’d changed our roomed after they faced my objection.
Not good for couples but great for families with kids.
Too crowded for my type.
Public toilets needs to be cleaned more often.

Date of stay: June 2019
Trip type: Traveled as a couple
1  Thank shhz64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmwaterworld, Genel Müdür at Crystal Waterworld Resort & Spa, responded to this reviewResponded June 5, 2019

Dear Guest,

Thank you for choosing us and taking your valuable time to share your experiences here on tripadvisor.

Your complaints regarding room will be evaluated. We will be very glad to see you here once again.

Best Regards,

Erdal ÇELİK
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2019

Everithing was how i aspected . The room was very big , kids bed was in separed room , very clean bathroom . The entertainment team was very funny , we particepd to a various games .Very good food and planty of choice .You will find all day long something diferent to eat . And , the cherry on top , my kids was very satisfied at the waterslides an pool .

Date of stay: August 2018
Thank Calin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmwaterworld, Genel Müdür at Crystal Waterworld Resort & Spa, responded to this reviewResponded June 5, 2019

Dear Guest,

Thank you for choosing us and taking your valuable time to share your experiences here on tripadvisor.

We will be very glad to see you here once again.

Best Regards,

Erdal ÇELİK
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2019 via mobile

Among all the 5-stars hotels which i have visited in Turkey, i really give credit to Crystal waterworld due to its fantastic animation team. There were different programs from dawn to dusk ranging from aqua gym to different exciting competitions. The night club starts at 10 pm and lasts for 4 hours. Surprisingly the animation team were there for you trying to make the atmosphere even more jolly for you. Among the members of animation team Galina, Ozi and Didi were out of this world and i will miss them to the moon and back.

Faraz

Date of stay: May 2019
Trip type: Traveled with friends
Thank faraz h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmwaterworld, Genel Müdür at Crystal Waterworld Resort & Spa, responded to this reviewResponded June 3, 2019

Dear Guest,

Thank you for choosing us and taking your valuable time to share your experiences here on tripadvisor.

We will be very glad to see you here once again.

Best Regards,

Erdal ÇELİK
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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