I wish we read these reviews before we stayed here. Would not recommend this to anyone. We were so excited to go to the mountains for the long weekend.
When we got there, the lady in the reception did not say much of anything, asked our name, handed us a bill and went to show us our room. She was afraid of our dog even though the place says dogs welcome. But, ok, not everyone is a dog enthusiast.
The room was terrible, extremely small for 2 adults, a 9 months old and a dog, we had to go outside to turn around. Dirty and run down. The thermostat turned itself off in the middle of the night (with negative temperatures outside) and we couldn't make it work and had to put it in the bathroom as the plug didnt work. Water pressure non existent; hot water in maybe 45 minutes so by the time the milk bottle warmed up, my son was going ballistic. No water at all in the middle of the night !I was ready to leave in the middle of the night but stuck it out and left in the morning.
The owner didnt seem to concerned that we were leaving, based on the other reviews, this is obviously normal that people check out abruptly. The food was good, not great but had to be ordered 45 mins ahead. Nobody around reception ever, had to pay for everything ahead or right after the food (now I know why as they would never get our money after).
Simply, I would not recommend this place to anyone.
- Also Known As:
- Shangri La At Mountain Gate